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Carnival dream 2d2755889138767c356c0b4e1e3478e1e8c22e4effd5ee02cd6b2ba2d42a5add

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Carnival Dream

Cruise Line: Carnival »
Year Built
2009
Capacity
3,646passengers
Registered In
Panama ad5a454e40e004a70fba4265f2f4debf55cd7d6ec6f8a889ce7c71b46965462cPanama What's This Flag?

Health

Federal health inspectors from the Centers for Disease Control and Prevention inspect cruise ships twice a year, checking everything from kitchen equipment to dishwasher temperatures, and grade ships based on what they find. A score below 86 is considered failing. Cruise ships are also required to report all illness outbreaks affecting more than 3% of passengers or crew to the CDC. Inspections and outbreaks from 2010 to the present are shown below.

Health Scores & Inspections
92/100

Health Score: Feb 2015

 

Highest: 100 Lowest: 92


359

Deficiencies (found in 12 inspections).

See Details »

Illness Outbreaks

None Reported

Health Scores & Inspections: Details

Inspection on Feb 15, 2015 | Score: 92

Buffet-Grand Buffet Aft

The starboard waiter station near the beverage counter had stacks of previously cleaned plates and bowls for passenger self-service. Some of the bowls were soiled with small food particles along the exterior surfaces. Staff immediately removed the soiled bowls for rewashing.

Pantry-Housekeeping Pantry (Deck 1 Starboard)

In the pantry across from cabin 1-235, the ice machine contained slotted fasteners in the splash zone at the sensor and on the sides of the front ice deflector panel. During the inspection, staff stated these fasteners had been changed to nonslotted fasteners.

Integrated Pest Management-Mooring Lines

Some of the metal rat guards on the mooring lines did not fully protect the lines from pests entering the ship.

Recreational Water Facilities-Aft Pool

The aft pool was equipped with a decorative statue fountain and 11 spray nozzles surrounding the pool. These features were turned off, but not disabled, and had not been in operation since 2011. The turnover rate of the pool was 171 minutes (2.85 hours) without the features in operation.

Recreational Water Facilities-Serenity

The bromine levels of the whirlpool were 11.50 ppm, 12.34 ppm, and 12.51 ppm as measured by the inspector. The crew member's test kit measured greater than 10.0 ppm.

Recreational Water Facilities-Serenity

Early in the inspection of the recreational water facilities, the inspector asked the engineers what time the facilities opened. It was stated they would be open around 13:00. At approximately 12:30 the inspector stated she would wait until the facilities were open and water chemistry levels adjusted as appropriate. At approximately 14:00, the engineers met the inspector to go to the facilities that were open. While testing bromine levels of the Serenity whirlpool, the inspector's test kit measured 11.50 ppm, 12.34 ppm, and 12.51 ppm. The crew member's test kit measured greater than 10.0 ppm. It was not until the third bromine measurement that the inspector was informed the Serenity whirlpool was closed. When the inspection team arrived, the net had been removed from the stairs leading to the whirlpool and the net was lying on the deck on the other side of the whirlpool where it could not be seen. At no time did the inspection team of four ship's staff mention this whirlpool was closed prior to testing.

Medical-Acute Gastroenteritis (AGE) Log

During the last five voyages, several fields for the number of diarrhea and vomiting episodes on the AGE log were blank for both passengers and crew members who met the definition of an AGE case. According to staff, if an individual does not have diarrhea or vomiting episodes this column on the AGE log was left blank and the data had to be manually entered. This was noted on the previous two inspections. According to staff the fleet was in the process of testing a new version of the database that wouldl automatically correct this issue. The projected launch date for the new system is April 2015.

Medical-Immediate Contacts

Medical staff was asking reportable AGE case crew members if they had additional immediate contacts (i.e. boyfriend, girlfriend, spouse, etc.) besides cabinmates but it was not documented if they did not.

Provisions-Dry Store Liquor Area

A broom was stored next to a shelf with liquor bottles and the dust pan was stored on the top shelf next to liquor bottles.

Provisions-Dry Store Liquor Area

A broom was stored next to a shelf with liquor bottles and the dust pan was stored on the top shelf next to liquor bottles.

Preparation Room-

Five lexan containers (approximately 4 inches deep) of cut and shredded cabbage were stored with an internal temperature between 46-54°F when measured by the inspector. According to the 7-day discard label the cabbage was cut the previous day. No cooling logs were completed for the cabbage so it could not be determined if the cabbage was properly cooled. All five containers were discarded.

Preparation Room-

Five lexan containers (approximately 4 inches deep) of cut and shredded cabbage were stored with an internal temperature between 46-54°F when measured by the inspector. According to the 7-day discard label the cabbage was cut the previous day. No cooling logs were completed for the cabbage so it could not be determined if the cabbage was properly cooled. All five containers were discarded.

Galley-Warewash

Condensation was accumulating on the deckhead above the soiled landing of the in-use dishwash machine inside and outside the canopy. Condensation was also accumulating on the bulkhead adjacent to the soiled landing. No condensation was observed dripping onto equipment.

Galley-Linen Store Room

Outfits worn over the regular clothing of the wait staff during special dinners were hung on two racks next to clean linen. Some of the outfits were in direct contact with clean linen, and another outfit was on the deck. According to staff the outfits were laundered after each use.

Galley-Forward Hot Galley

A corkboard was hung on the bulkhead between the two conveyer-belt ovens.

Galley-Pastry

The undercounter dishwash machine did not have a data plate. This was corrected.

Galley-Bakery

The deck and bulkhead behind the dry store rack was soiled with more than one day's accumulation of sugar, flour, and other debris. This was immediately cleaned.

Galley-Aft Warewash

Water was continuously leaking from the bucket fill tap under the handwash sink at the soiled end of the dishwash machine.

Galley-Aft Warewash

The handwash station behind the glasswash machine did not have a waste receptacle. Used paper towels were observed in a soiled lexan container next to the handwash station.

Buffet-Grand Buffet Aft

The starboard waiter station near the beverage counter had stacks of previously cleaned plates and bowls for passenger self-service. Some of the bowls were soiled with small food particles along the interior surfaces. Staff immediately removed the soiled bowls for rewashing.

Dining Room-Grand Buffet Aft

A passenger table in the starboard aft section of the dining room was filled with stacks of soiled plates, soiled linen napkins, soiled utensils, and soiled bowls and cups. Passengers were eating their breakfast beside the table used for soiled staging. There was a proper waiter station without any soiled items on it within 2.4 meters (8 feet) of this dining room table.

Other-Pizza Pirate

The written and posted time control plan for this outlet did not identify the portable carving station set at the front preparation counter. Staff stated that this was used to hold cooked pizza portions between passenger requests and time control was the method. The time control plan was edited during the inspection.

Galley-Grand Buffet

There were four live fruit flies on the deckhead over both counter-attached bulkheads in this area.

Galley-Steakhouse - Grill Section

Several of the metal deckhead panels were damaged along their edges, creating an uneven surface with gaps between panels, especially where the panels joined the canopy exhaust hood framing.

Children Area-Camp Carnival

In reviewing the children with gastrointestinal (GI) illness symptoms and the medical response, the form included a statement that the child was able to return to the youth program activities without restriction after 24 hours on a given date. In a number of cases this was only 24 hours or less from the initial symptom onset, and it was unclear if the child was symptom free at that time. Some of the medical clearance letters included a statement at the bottom which specified the child was to return to the medical center for follow-up at the same date and time as they were said in the statement above to be allowed to return to the child activity center.

Bar-Sunset Bar

The coated metallic deckhead panels over the front bar were becoming damaged, with a bubbling of the surface coating. Some of the bubbled surfaces had split apart, leaving a rough and difficult surface to clean. Staff stated a work order was in place to replace the damaged deckhead.

Inspection on Oct 26, 2014 | Score: 93

Medical-AGE (Acute Gastroenteritis) Report

During the last five voyages, many of the fields for the number of diarrhea and vomiting episodes on the AGE surveillance log were blank for both passengers and crew members, who met the definition of an AGE case. According to staff, if an individual does not have diarrhea or vomiting episodes this column on the AGE log was left blank and the data had to be manually entered. This was not manually entered in the AGE logs saved in the medical computer file. This was noted on the last inspection.

Medical-Gastrointestinal Illness (GI) Late Reporting

A crew member, who was not a food handler, reported late to medical during the 5-12 October voyage. The crew member had an illness onset at 1400 on 7 October, and did not report to medical until 0958 on 8 October. Staff reported this crew member did not speak English and two different translators had to relay the symptoms experienced by the crew member. The crew member first presented to medical after fainting on 7 October, but it was unknown the crew member was experiencing GI symptoms until the following day.

Recreational Water Facilities-Deck 9 - Whirpool Machinery Rooms (Midship Port & Starboard, Thalasso)

The sample lines for the Midship Port and Starboard whirlpools and Thalasso whirlpool analyzer probes were directly inside the compensation tank, and not before the tank.

Galley-Main Galley - Pot Wash

During active use of the conveyor pot wash machine, excessive soiled pots and pans were stored at a meter height on both the sides of the installed soiled pot racks. This included a total length of 18 feet (5 meters) of soiled items stacked between the soiled rack and the conveyor pot wash machine and another 5 meters of soiled items on the side of the soiled rack (between the soiled racks and the clean pot racks). The entire capacity of soiled storage on the two meter long soiled table and all the soiled landing tables and overshelves were completely full of soiled pots.

Galley-Main Galley - Dishwash Aft

Among the stacked clean items in this warewash area were several of the oval and square black serving trays. At least 10% of those stacked serving trays had surface damage including: peeling rubber exterior, cracked, chipped and broken edges, and some damage along the exterior edges where the metal under layer to that plastic outer surface was exposed.

Galley-Main Galley - Ice Machines

A small strand of metal inside the water bath of the ice cuber was observed, which was in operation at the time. A small accumulation of a black powder sediment was noted in the water bath. Staff stopped the machine and conducted a complete cleaning during the inspection.

Galley-Main Galley - Pastry

The previously cleaned counter model mixer had visible yellow and white food residue on the upper interior surfaces where the blender shaft attaches.

Galley-Main Galley - Bakery

The marble pastry table was previously cleaned, but visible food residue and dirt debris were noted at the edge of the table and on the sealant where the stone edge joined the stainless steel counter edge beside.

Buffet-Crew Mess

Heavy dust debris and a visible oil coating were noted along the deckhead mounted exhaust vent cover at the center of the buffet line, near the carving station.

Galley-Deck 10 - Tandoor Pantry

The previously cleaned deep fat fryer had a brush bristle and old piece of dried oil in the cooking compartment. The unit was thoroughly cleaned before the inspection team left the area.

Galley-Deck 10 - Tandoor Pantry

The previously cleaned deep fat fryer had dried oil soil on the walls in the interior of the lower used oil compartment. The unit was thoroughly cleaned before the inspection team left the area.

Buffet-Deck 10 - Food Buffets - General

The portable sneeze guards on the high counters in Carnival Deli, Off the Grill, and similar passenger self-service areas should be examined under operation to ensure they are positioned to provide adequate protection of the condiments placed under them. These food outlets were not in operation during the inspection, and the portable sneeze guard position would have not protected the condiment containers if the outlets were in operation.

Galley-Deck 10 - Carnival Deli Pantry

The previously cleaned deep fat fryer had a piece of yellow food soil on the front wall above the drain hole. The previously cleaned grill next to the fryer also had food residue on the cast iron grates and on the cooking elements. The previously cleaned food warming cart #5 in this pantry had old grease residue on the interior wall of the upper compartment. The units were thoroughly cleaned before the inspection team left the area.

Buffet-Deck 10 - Carnival Deli Service Line

The interior drain pan on the undercounter cooler #10D-2 was not aligned with the drain hole out of the unit. Condensate was spilling into the bottom of this reach-in cooler.

Buffet-Deck 10 - Grand Buffet - Breakfast Grill Station

The power cable conduit for the portside conveyor toaster had come loose, creating a difficult to clean surface.

Buffet-Deck 10 - Grand Buffet - Breakfast Grill Station

The previously cleaned fryer #10-18 drain had food residue in it.

Buffet-Deck 10 - Pirate Pizza

The passenger bell for alerting the staff of a request at the front counter was heavily soiled with old food debris. The clear plastic security housing around the bell was also soiled. The cover was removed and the bell and the housing were thoroughly cleaned before the inspection team left the area.

Buffet-Deck 10 - Tandoor Serving Line

The underside of the serving counter line was sticky with food debris.

Galley-Deck 10 Tandoor - Serving Line - Cooking Area

The profile seams on the oven counter and adjacent bulkhead were loose and had spaces where food could collect.

Galley-Deck 10 - Tandoor Serving Line - Cooking Area

A large amount of food particles were observed in the covers and technical spaces for the Tandoor oven controls and the utility line covers in front of the ovens.

Bar-Deck 10 - Sunset Bar Deck Port Aft Handwash Sink

Paper towels were not provided at the handwash station in the service bar.

Buffet-Deck 10 - Carnival Deli Service Area

The area under the length of the entire service counter had a yellow oily residue in a food splash area.

Galley-Deck 11 - Pasta Bella

The red fire blanket box over the buffet had a sticky food residue on the top.

Bar-Deck 11 - Steakhouse Bar

The brown rubber bar mats were drying inverted on the counter in a manner which did not allow all of the crevices in the mat to dry completely. Water was noted in the crevices of these mats.

Bar-Deck 10 - Sunset Bar Pantry

Mold was observed on the ice deflector inside the ice maker compartment.

Recreational Water Facilities-Deck 10 - Midship Pool

The free residual halogen in the Midship Pool was 0.45 ppm, 0.45 ppm, and 0.62 ppm as measured by the inspectors' test kits and 0.54 ppm as measured from the ship's test kit. At the time of inspection, the pool was open and no passengers were observed in the pool. The pool was immediately closed. The pH of the Midship Pool was also above 7.8, as measured by the inspectors' test kits, and may have impacted the free residual halogen level. Staff informed the inspector the low residual halogen could be a result of the emergency drills, which potentially impacted the pumps. Upon inspection of the chart recorder in the pool machinery room, the residual halogen was documented above 1.0 ppm since the opening of the pool around 1300.

Medical-AGE (Acute Gastroenteritis) Report

According to staff, if an individual does not have diarrhea or vomiting episodes this column on the AGE log was left blank by an error in the STARDOCS medical information system and the data had to be manually entered. This was not manually entered in the AGE logs saved in the medical computer file for each voyage. This system is currently under revision and the next version will correct this problem the company advised.

Inspection on Apr 05, 2014 | Score: 96

Galley-Appetizer Pantry

Water was observed under the feet of the previously cleaned buffalo chopper. Water had accumulated under the rubber feet of this equipment. The area was not in operation, and this was corrected on site.

Galley-Aft Service Line

The deck was in disrepair and grout was missing in several areas on the deck. Management had identified this area previously and were in the process of replacing the grout.

Galley-Appetizer Pantry

A fingerprint was noted on a previously cleaned knife. The knife was sent to be re-cleaned.

Galley-Forward

One previously cleaned plate was soiled with food residue. The trolley full of the clean plates was previously inspected. The plate was sent to be re-cleaned.

Galley-Ice Machine

Three slotted fasteners located on a food splash zone were noted on the ice machine sensor probe. This item was corrected on site.

Galley-Glassware Dishwasher

The second nozzle from the top on the left side manifold of the sanitizing rinse was partially blocked. This was corrected on site.

Other-Lido Fwd FSD Locker 10.037

A soup kettle and 20 piles of oven racks stacked in threes were stored partially wrapped in plastic wrap in this locker, which was not properly constructed for storing equipment. Coving was absent at the deck/bulkhead juncture, the deck was heavily soiled with food debris, dirt, and a ring of black residue, and the deck was pitted and chipping in several areas. Also, a hole was noted in the deckhead from an electrical penetration of a large electrical bundle that was not easily cleanable on the bulkhead.

Other-Lido Fwd FSD Locker 10.037

The tops of all three storage racks were heavily soiled with food debris and dirt. No equipment was stored on these shelves. Also, the deck stations stored in this room were soiled with food residue and dirt.

Other-Lido Fwd FSD Locker 10.037

A soiled coffee cup partially filled with coffee was stored on the top shelf of the equipment storage rack to the left of the entrance.

Other-Lido Fwd FSD Locker 10.037

The inside of the previously cleaned soup kettle was soiled with food residue.

Buffet-Lido Fried Egg Station

The two signs on top of the buffet line, where passengers ordered their eggs, did not state the eggs were cooked to order. Consumer advisory statements were on both of the signs. A very small sign was observed standing up against a column on the bottom of the buffet line in front of the bottom of the mise en place items for the omelets with the correct wording, but it was not visible to passengers who were ordering and the sign had a small font and was difficult to read.

Galley-Deck 10 Center

The inside of the left dumbwaiter was soiled with food debris on both shelves and a white residue was observed on the right bulkhead of the dumbwaiter. According to staff, the dumbwaiter was clean and hardly used.

Buffet-Pasta Bar Coffee Station

Less than 220 lux of light intensity was measured in front of the juice and coffee machines.

Galley-Grand Buffet Station

Three pans of fully cooked pancakes and one pan of hard boiled eggs were stored in the #1 combination oven with discard labels on the pans. According to staff, they were using the oven to keep the food warm for the buffet line. The food had not been on time control for more than four hours and was discarded. The oven was set at 206 degrees Fahrenheit and was on temperature control.

Galley-Grand Buffet Station

Two cartons of lactose free milk and three cartons of soy milk were observed with four hour discard labels for time control, but the cartons were stored in undercounter refrigerator 10C-3 that was on temperature control. The milk was not on time control for more than four hours and was discarded.

Galley-Center

The right braising pan had been out of service for three months and the left braising pan had been out of service for one month. The inspector confirmed that work orders had been submitted and the ship was waiting on spare parts to repair the pans.

Other-Cherry on Top

Coving was absent at the deck/counter juncture of the self-service buffet line.

Buffet-Lido Pizza

The display cabinet 10P-9 was labeled for time control, but was not on the time control plan.

Buffet-Lido Pizza

According to the staff, the pizza display unit labeled for time control had not been used in more than one year and was not needed for the operation.

Pantry-Dream Lobby Bar

Three slotted fasteners located on a food contact splash zone were observed in the ice thickness probe of the deck-mounted ice machine.

Buffet-Port Grand Buffet Coffee Station

At 10:14 AM, four carafes of milk and cream were noted on time control with black lids. According to the time control plan, the carafes of milk and cream should have been discarded at 10:00 AM. According to staff in charge of this area, the carafes of milk and cream did not have to be discarded because there were no passengers on board. Shortly afterwards, an announcement came on instructing specific passengers to disembark the ship.

Buffet-Port Grand Buffet Coffee Station

At 10:14 AM, four carafes of milk and cream were noted on time control with black lids. According to the time control plan, the carafes of milk and cream should have been discarded at 10:00 AM. According to staff in charge of this area, the carafes of milk and cream did not have to be discarded because there were no passengers on board. Shortly afterwards, an announcement came on instructing specific passengers to disembark the ship.

Buffet-Lido Forward Starboard Beverage Station

Less than 220 lux of light intensity was measured in front of the juice machine.

Buffet-Lido Forward Starboard Beverage Station

A heavy layer of old food residue was observed in the seam and the interior corners of the food-splash panel of the in-use juice machine.

Other-Lido Meneg Locker Forward

Approximately eight white plastic containers were soiled with food residue and dirt, and contained food products. For example, four bins were noted with large amounts of coffee grinds and a thick brown residue, and were used to store large packets of hot chocolate, packages of coffee, and boxes of cereal. Also, nine containers of jam were stored in a white bin with a heavy layer of a yellow sticky substance. In addition, two large cans of orange marmalade were stored in a white bin with a layer of a sticky brown residue throughout the bin. Condiments, to include salt and pepper and packages of brown sugar, were stored in a white bin with loose pieces of food residue. Containers of sugar-free breakfast syrup and full salt and pepper shakers were stored in a white bin with spilled food residue inside. Finally, approximately six boxes of cereal and more than 10 packets of sugar were observed on the deck in this locker.

Other-Lido Meneg Locker Forward

Coving was absent at the deck/bulkhead juncture in this room. Also, the bulkhead was soiled in several areas, especially near the deck. Finally, a hole was noted where a bundle of difficult to clean electrical cables penetrated the deckhead near the door.

Other-Lido Meneg Locker Forward

The inside of at least eight white plastic bins were heavily soiled with food residue and dirt and there were packages and containers of food stored in these bins.

Other-Lido Forward Lockers

The person in charge of both forward lido lockers was not storing food or equipment properly. Containers of food and condiments were stored on the deck and in soiled containers and in a room that was not properly constructed and equipment was stored in a room that was soiled and was not properly constructed.

Medical-Crew Member Release From Isolation

During the last five voyages, two food workers identified as reportable acute gastroenteritis (AGE) cases were released from medical isolation prior to the required 48 hours symptom-free. On 28 March, an Assistant Waiter had an onset of AGE symptoms at 08:00 and reported to the medical center at 08:34. During his follow-up interviews with medical staff, on 29 March at 15:02 and 30 March at 08:02 he stated he was still having symptoms. It was documented that his last symptom was 30 March at 01:00. On 31 March at 08:07 he was released from isolation and his case was closed. According to his FunTime work record, he worked on 31 March from 08:13 to 11:25 and from 17:33 to 22:51. He should not have been released from isolation until 1 April at 01:00. On 28 March, a Bar Waitress had an onset of AGE symptoms at 14:30 and reported to the medical center at 15:14. During her follow-up interviews with medical staff, on 29 March at 15:02 she stated she was still having symptoms. It was documented that her last symptom was 29 March at 12:00. On 30 March at 15:07 she was released from isolation and her case was closed. According to her Fun Time work record, she worked on 30 March from 17:14 to 19:32 and on 31 March from 13:12 to 17:07. She should not have been released from isolation until 31 March at 12:00.

Medical-AGE (Acute Gastroenteritis) Surveillance Log

During the last five voyages, many of the fields for the number of diarrhea and vomiting episodes on the AGE surveillance log were blank for both passengers and crew members. According to the staff, if an individual does not have any diarrhea or vomiting episodes this column on the AGE log was left blank and the data had to be manually entered. If an individual had at least one episode of diarrhea or vomiting, this was recorded on the AGE log.

Medical-AGE (Acute Gastroenteritis) Report

For the 1-8 March voyage, the 4-hour standardized AGE report was not submitted upon arrival in port on 8 March. Following the 24-hour report submitted on 7 March 07:22, three passengers with AGE symptoms reported to the medical center between 06:08 and 10:46 on 7 March and were entered on the AGE surveillance log.

Medical-Crew Member Release From Isolation

During the last five voyages, two food workers identified as reportable acute gastroenteritis (AGE) cases were released from medical isolation prior to the required 48 hours symptom-free. On 28 March, an Assistant Waiter had an onset of AGE symptoms at 08:00 and reported to the medical center at 08:34. During his follow-up interviews with medical staff, on 29 March at 15:02 and 30 March at 08:02 he stated he was still having symptoms. It was documented that his last symptom was 30 March at 01:00. On 31 March at 08:07 he was released from isolation and his case was closed. According to his FunTime work record, he worked on 31 March from 08:13 to 11:25 and from 17:33 to 22:51. He should not have been released from isolation until 1 April at 01:00. On 28 March, a Bar Waitress had an onset of AGE symptoms at 14:30 and reported to the medical center at 15:14. During her follow-up interviews with medical staff, on 29 March at 15:02 she stated she was still having symptoms. It was documented that her last symptom was 29 March at 12:00. On 30 March at 15:07 she was released from isolation and her case was closed. According to her Fun Time work record, she worked on 30 March from 17:14 to 19:32 and on 31 March from 13:12 to 17:07. She should not have been released from isolation until 31 March at 12:00.

Inspection on Nov 19, 2013 | Score: 99

Medical-Acute Gastroenteritis (AGE) Log

A crew member reported to medical on 11/14 at 9:10 AM with two episodes of diarrhea and stomach cramps. Anti-diarrheal medication was dispensed and no underlying illness was noted. The note section for this case on the electronic medical records indicated these symptoms were above normal for the individual. This case was marked as non-reportable.

Potable Water-Potable Water Samples

The four sample points for the monthly potable water samples did not vary significantly since June 2013. From June to November five samples were taken on Deck 0, four from Deck 3, five from Deck 5, and five from Deck 10.

Potable Water-Bunkering Records

The chart recorder chart used on November 11 did not have a pH range. It was only scaled 0-5 ppm. No other documentation was available to show the pH values were monitored every hour during bunkering.

Ventilation-AC Unit 6.06.01

The condensate collection pan had green tinted water that appeared stagnant in the middle and far end section.

Other-Lido Pizzeria

The decorative masonry brick installed on the bulkhead around the pass-thru door to the pantry was absorbent, very rough, and difficult to clean.

Other-Lido Mongolian Grill - Beverage Starboard

One live fruit fly was noted on a clean cup at the starboard beverage station. Staff removed the cup for re-cleaning.

Galley-Lido Center Galley - Cold Pantry

The sealant at the lower end of the counter model slicer was peeling away and loose. Staff repaired this during the inspection.

Other-Pasta Bella - Starboard Preparation

The port side handwash station in the front preparation area had less than 220 lux of artificial light.

Other-Pasta Bella - Preparation Area and Galley

There were several bowls containing potentially hazardous foods set on the front preparation counter to add to prepare pasta to order, including sauces and each had time only as a public health control discard labels attached, but the written and posted time as a control plan did not list foods on counters as being on time control. Likewise, in the galley there were three large pots filled with white and red pasta sauces on the range top as back-up for the front service area, and each of the pots had time control discard labels attached, but the written and posted time control plan did not identify the range top as a time control unit. Staff changed the written time control plan during the inspection to identify both counters and the range top as time control.

Other-Steakhouse Grill and Galley

Nearly every counter top in the front grill area and in the galley behind had a permanent label attached with the words time control. The written time only as a public health control plan did not list or state that counters in either the grill or the galley were on time control.

Other-Deli

This outlet operated for more than four hours, and although all other potentially hazardous foods held on time control had discard labels attached, the pans of pastrami, corned beef, and sauerkraut in the back bar bain marie did not have discard labels attached. Staff corrected this during the inspection.

Other-Deli

One of the front service counter wicker baskets was only halfway lined with a cloth, and some of the bagels and bread made contact with the side interior of this woven basket, which was not an appropriate food contact surface due to its construction.

Room Service-Deck 6 Room Service Pantry

There was a difficult-to-clean seam present on the lower, curved end, on the back plate of the counter model slicer, where the sealant was missing. Staff removed and replaced the sealant on the slicer back plate during the inspection.

Galley-Dishwash Clean Storage

A wet tea bag was on a rack of clean mugs.

Buffet-Crew Mess

The serving utensil handle was in contact with mixed vegetables.

Buffet-Staff Mess

The light intensity was less than 110 lux behind and around the beverage equipment.

Galley-

A large amount of water was draining from combination oven #5 and 6, both from the drain line in the back of the unit and from the front of the lower unit. The drain pan on the front of the lower unit was over-flowing with water. This resulted in a large amount of water pooled on the deck.

Galley-

A large amount of water was pooled on the deck near combination oven #5 and 6. This was the result of a large amount of water both from the drain line in the back of the unit and from the front of the lower unit. The drain pan on the front of the lower unit was over-flowing with water.

Galley-Entrance to Galley From Scarlet Dinning Room - F.S.D. 3.124

The bulkheads and deckhead of this room were not constructed for easy cleaning and did not contain smooth, hard finishes. Numerous food equipment was stored in this room.

Galley-Center Galley - Soup Section

The light intensity was less than 220 lux on the long preparation counter.

Galley-Center Galley - Bain Marie MG/W3

The middle and left gauges were filled with condensation, making reading the temperatures difficult. Staff showed the inspector a work order indicating spare parts for this bain marie were ordered on 20 September and are expected to be delivered on 23 November.

Galley-Pastry

The light intensity was less than 220 lux on the preparation counter next to the large deck-mounted mixer.

Bar-Dream Bar

The time control plan for milk and dairy products did not match the operations of the bar. The time control plan indicated operating hours of approximately 07:00 to midnight, but also included set-up and discard times of approximately 11:00 to 14:30. Staff stated milk and dairy products are available for the entire operating hours. The plan also stated milk and dairy products were stored at 41°F or below in refrigerator L1/L2 and L5/L6. Refrigerator L1/L2 also contained the milk and dairy products on time control, but this unit was not labeled as being on time control.

Bar-Sunset Bar - Locker 10.062

The bulkheads and deckhead of this room were not constructed for easy cleaning and did not contain smooth, hard finishes. Beverage cans and bottles were stored in this room.

Bar-Sunset Bar - Locker 10.062

Beverage cans and bottles were stored in a room where the bulkheads and deckhead were not constructed for easy cleaning and did not contain smooth, hard finishes.

Inspection on Jun 22, 2013 | Score: 100

Buffet-Time Control

Due to an unexpected and unplanned change in the ship's itinerary, the buffet areas were operating at different times than the posted time control plan, however, it was unclear when some of the foods on time control were to be discarded. Potentially hazardous food in the time control refrigerators had discard time labels, but the foods out for self-service at the cold and hot wells were not labeled. Some of the food items included: individual cartons of milk, butter, and sausage links. When the inspector asked when these food items were to be discarded, a crew member stated these would be discarded as per the posted time control plan. The supervisor for the area corrected this crew member and said that they will be discarded within 4 hours of being removed from the cold or hot holding units. Discard time labels were added to all PHF's out for self service. The posted time control plan did not identify procedures to take when the operations deviate from the time control plan.

Galley-Hot Galley

Combination oven #1 had a time control label, but the unit was not operating on time control. The label was removed.

Galley-Warewash

The manifold final rinse temperature gauge on the in-use flight-type dishwasher was reading temperatures between 218-222°F. Temperatures at the plate surface were measured between 165-170°F and no steam was observed.

Buffet-Pizza Station

A tray of prosciutto on time control was not discarded as per the discard label. The inspector observed the prosciutto at 1207 and the product had a discard time of 1200.

Other-Cherry On Top

The handwash station was missing a waste receptacle. This was corrected.

Other-Cherry On Top - Storage Locker

A heavy amount of dust build-up was observed on the bulkhead ledge above the entrance to the bulk candy storage locker. This was cleaned during the inspection.

Room Service-Ice Machine

The cold water lines to the ice machine were not uniquely identified. This was corrected.

Pantry-Deck 10 - Across from Cabin 10-265

The condenser side of the white plastic panel in the technical compartment of the ice machine had visible brown/red mold growth in two areas. This panel was immediately cleaned.

Pantry-Deck 10 - Across from cabin 10-265

An open plastic bucket of individually wrapped square pieces of chocolate was being stored on the clean storage/drying rack immediately below clean coolers used for ice transportation. No water was dripping during the inspection.

Pantry-Deck 11 - Across from cabin 10-253

A soiled and wet wiping cloth was stored in the utility sink.

Bar-Iguana Bar

The two fans above the bar area were soiled with a build-up of dust.

Preparation Room-

The bulkhead-mounted vegetable slicer had a small amount of old food soil on the previously cleaned blade assembly.

Preparation Room-

A bottle of vinegar was found with the clean serving platters and bowls.

Preparation Room-

The vinegar noted above was stored in a reused kimchee bottle and was not labeled vinegar.

Galley-Crimson Restaurant - Hot Service Line

The profile seam between the flat grill and the adjacent reach-in cooler was open creating a difficult to clean area. The bulkhead profile seam above this same grill was also open.

Galley-Crimson Restaurant - Hot Service Line

The left hood washing system backflow preventer was leaking indicating a possible failure of this backflow prevention device.

Potable Water-Garbage Room

The backflow prevention device installed on the bin washer was a Conbraco 38-104. The list of devices indicated a Conbraco N9 was installed.

Recreational Water Facilities-Cloud 9, Thalasso, and Serenity Varainces

The ship had approved variances to be exempt from specific wording on their Cloud 9, Thalasso, and Serenity whirlpool safety signs. These variances could not be located during the inspection.

Potable Water-Storage Tank Coating Records

Maintenance was performed on potable water storage tank #1 Center in November 2012. The tank was painted and disinfected at 200 ppm chlorine for 2.5 hours. There was no documentation indicating the free halogen residual level before the tank was placed back into service. The record stated 'less than 5 ppm.'

Other-Outside AC Station 3.11.1P

A container of sanitizing solution was less than 50 ppm. The soiled collection area was located outside AC Station 3.11.1P and across from midship port whirlpool. The area was not in active use as passengers were embarking the vessel and the lunch service had recently began. A new chlorine solution was made.

Inspection on Oct 20, 2012 | Score: 93

Potable Water-International Shore Connection

The international shore connection backflow prevention assembly had not been included on the list of the backflow prevention devices. The testing was a part of the ship's maintenance records.

Ventilation-Fan Rooms

Two fan rooms were checked and the condensate drain pans were not easily accessible. On one unit, the panel could not be removed because the screw heads were stripped out and the screws could not be removed. On the other unit, two or three screws on the panel could not be removed and the engineer had to forcibly remove the panel with the screws still tight in the mounting frame. The condensate pan was clean.

Bar-Plaza Cafe

The splash panel above where coffee is made was open to exposed wires and hardware from the Scharf coffee machine. According to the staff, a protective splash panel has been ordered.

Bar-Plaza Cafe

Undercounter refrigerator PC-4 was labeled as being on time control but was not listed on the time control plan.

Bar-Plaza Bites

The time control plan listed undercounter refrigerators TBUF2 and TBUF1 as being on time control, but the units were not labeled.

Galley-Center Hot Line

There was excess condensation collecting on the deckhead above and adjacent to the auto sham #1. No food items were impacted.

Galley-Warewashing

The data plate for the glasswash machine indicated the maximum conveyor speed in racks per hour. According to the staff, there was a work order in place for the new data plates.

Room Service-Warewashing

The data plate for the glasswash machine indicated the maximum conveyor speed in racks per hour. According to the staff, there was a work order in place for the new data plates.

Galley-Warewashing

The temperature of the final rinse manifold measured by the inspector was less than 180 degrees Fahrenheit. The surface temperature measured 158 degrees Fahrenheit by the inspector running their thermometer through the machine. The wash compartment measured 171 degrees Fahrenheit by the inspector. The ship and USPH team worked on this assessment for over 20 minutes without achieving the minimum sanitizing temperature in the manifold of at ware surface.

Galley-Warewashing

The right two final rinse spray nozzles from the clean side of the machine were not creating an effective spray pattern.

Galley-Deli

There were large pieces of yellow food debris on the left side of the cast iron grill. According to the staff, the grill had been cleaned and was not used.

Buffet-Deli

There was one small live fly over the deli slicers on the worker side of the counter.

Buffet-Deli

The previously cleaned left deli slicer had a large piece of yellow food debris on the food contact portion of the slicer.

Other-Food Lifts

There were large amounts of food debris in both tracks of food lift H and in all four corners of the lift. Also, the light cover attached to the deckhead in food lift G was cracked.

Buffet-Mongolian

The port handwashing sink was 81 degrees Fahrenheit measured by the inspector. The faucet was adjustable.

Buffet-Mongolian

The set-up and discard times for the omelet station for the Port B late breakfast was noon for both on the time control plan. According to the chef, the set-up time was 11:15 a.m. and the discard time was 12:30 p.m. Also, the time control plan for this area was not posted.

Buffet-Mongolian Port Fwd Beverage Station

There was no time control plan posted at the beverage station for the pitchers of milk and cream. Also, the milk and cream was not labeled with the discard times and the area was open more than 4 hours

Buffet-Mongolian Port Fwd

The chilled water lines for the right ice cream machine were not labeled.

Buffet-Mongolian Port Fwd

Two blue plastic ice cream dishes were pitted and chipped in several areas along the lip contact surface. The dishes were discarded.

Galley-Mongolain Aft locker

There was a soiled fork with a brown residue stored among wrapped single service items, toothpicks, gloves, alcohol swabs, and other times in the locker labeled 'plastics and paper'

Galley-Hot Line Center

There was a hanging wire that was corroding in some areas hanging from two different light covers attached to the deckhead above the right fryer and a working table between two steam kettles. No food was stored in this area at the time of the inspection.

Galley-Steakhouse Display

There was peeling sealant in several areas between the hood and the fire shutter door.

Dining Room-Steakhouse Linen Locker

There was a bag of clothes, including a neck tie, shirts, etc. stored with clean linens. The bag was removed.

Galley-Center

The light intensity was less than 110 lux behind and around the counter-mounted bulk milk dispenser and the toaster oven.

Other-Lido Aft Port Coffee Station

The red paint above the counter/deck juncture was peeling in a few areas.

Other-Lido Aft Port Coffee Station

There was no time control plan for the milk and cream out for service and the milk and cream were not labeled with the discard times.

Bar-Steakhouse

There was a coating of dust and debris on several of the light bulbs over the deckhead area of the bar, including directly over approximately 40 clean glasses on the bar. This was noted on the previous inspection.

Room Service-

The light intensity was less than 110 lux behind and around the counter-mounted coffee machines and toaster oven next to the ice machine.

Room Service-Ice Machine

The inside of the lid for the upper compartment for the ice machine was soiled with dirt in several areas. There were loose pieces of insulation on inside the upper compartment above the ice cubes.

Room Service-Ice Machine

A layer of dirt was found on the top of the outside of the upper ice compartment.

Room Service-Ice Machine

Several pieces of the gasket were noted on the inside lid for the upper compartment of the ice machine that were peeling and coming apart in several areas.

Buffet-Deli and Omelete Stations

Smoked salmon and eggs cooked to order were identified on signs posted at the buffet, but the consumer advisories did not included 'especially if you have certain medical conditions'.

Pantry-Deck 11 Across from Cabin 11-253

A large amount of grey sediment was found in the water bath. Also, the inside of the lid for the upper compartment of the ice machine was dirty and had loose and peeling glue.

Pantry-Deck 11 Across from Cabin 11-253

A layer of dirt was found on the outside top of the lower compartment of the ice machine.

Pantry-Deck 11 Across from Cabin 11-253

The gasket on the inside of the ice machine was loose and peeling in several areas.

Pantry-Deck 10 Across from Cabin 10-265

A large amount of grey sediment was noted in the water bath. Also, the inside of the lid for the upper compartment of the ice machine was dirty and had loose and peeling glue.

Pantry-Deck 10 Across from Cabin 10-265

A layer of dirt on was found on the outside top of the lower compartment of the ice machine.

Pantry-Deck 10 Across from Cabin 10-265

The gasket on the inside lid for the upper compartment of the ice machine was loose and peeling in several areas.

Children Area-

The handwashing sink in the ADA restroom for children less than six years old was more than 23 inches from the deck and step stool available.

Buffet-Pasta

The handwashing sink next to the beverage station had several brown liquid droplets in the basin of the sink.

Buffet-Pasta

Several soiled previously clean white pasta bowls were noted next to the handwashing sink with red and brown food residue on the outside of the bowls in two large white clean bins. The bowls were taken to be re-washed and sanitized.

Galley-Room Service

The person in charge gave the inspector the breakfast menu with smoked salmon as a breakfast item, but the item was not identified as served undercooked and there was no consumer advisory on the menu. At a later time, the inspector was presented with a different breakfast menu that was correct.

Housekeeping-Outbreak Prevention and Response Program (OPRP)

The OPRP did not include the concentration of Vital Oxide used during fogging and did not include how the passengers would be protected from disinfectants used around the ship. Many areas of the OPRP were corrected since the last inspection.

Pantry-Deck 1 Port Ice Machine

There were several pieces of loose gray sediment in many areas of the water bath compartment. Also, the inside of the lid for the upper compartment was heavily soiled with dirt.

Pantry-Deck 1 Port Ice Machine

There was a layer of dirt on the upper outside portion of the lower ice compartment.

Pantry-Deck 1 Port Ice Machine

The gasket on the inside of the lid for the upper compartment was loose and peeling in several areas.

Buffet-Pasta

Food debris and a pool of water were noted on the lower left shelf of the undercounter storage area.

Provisions-Central Dry Storage

The deck in the liquor hotel storage room had areas of dirt and cardboard debris. This area was cleaned during the inspection.

Provisions-Dry Storage

There were 8 unlabeled white hotel pans containing different types of beans. The beans were no longer in their original container.

Preparation Room-Room 15

Heavy condensate was collecting on the deckhead cold air supply vent near the entrance. The room was not in active use at the time of the observation.

Preparation Room-Room 15

The bulkhead flanges for the hot and cold water lines to the handwash sink were loose, exposing open gaps.

Galley-Dishwash

Approximately, 5 white plastic hotel containers were observed on the deck in this location. The containers were soiled and placed back on a soiled storage shelf.

Galley-Dishwash

Two previously used and soiled wiping cloths were observed laying on top of soiled dishware.

Galley-Dishwash

A previously cleaned and sanitized white coffee mug and a plastic bowl had dried food residue on the food contact areas.

Galley-Potwash

Three metal colanders were observed in poor condition. The colanders were dented and had many sharp projections that made cleaning difficult. The colanders were sent to be recycled.

Buffet-Crew Mess

The water and electrical lines to the ice cream machine were heavily covered in dust. These areas were cleaned during the inspection.

Buffet-Crew Mess

The deck below two coin operated soda machines were soiled with a brown sticky residue and dirt debris.

Buffet-Crew Mess

The sides of the coin operated soda machines were also soiled with a heavy dust accumulation. It appeared that the machines are not often pulled away from the walls in order to be cleaned.

Buffet-Staff Mess

The splash area immediately above the dispensing nozzle of the counter mounted espresso machine was soiled with old coffee residue of more than a day's accumulation.

Galley-Port Side Crimson Entrance

The handwash station at this location did not have a trash receptacle.

Galley-Dishwash

The main galley conveyor potwash and the Crimson glasswasher were both out of order. An exceptionally large amount of soiled pots and pans were stacked around the potwash area with only the manual 3-compartment potwash in operation. Soiled pots and pans were being transferred to the Lido and Crew potwash locations. The main galley potwash was out of order since the morning and was being serviced during the inspection.

Galley-Pastry and Bakery

The lighting to the left of pastry oven # 6 as well as between both bakery ovens and to the side of the right bakery oven could not be raised to the required 110 lux of light. Deckhead light fixtures had been added to these locations but light bulbs were yet to be installed.

Dining Room-Crimson Deck 4 Fwd Coffee Station

The lighting was less than the required 220 lux at the service area of the counter mounted espresso machine. Also, the lighting to the left of this machine could not be raised to the required 110 lux of light.

Dining Room-Crimson Deck 4 Fwd Coffee Station

There were two open bulkhead penetrations immediately behind the espresso machine.

Medical-Electronic Medical Log

The electronic medical data management system would not allow medical personnel to mark a patient as reportable if the patient experienced less than 3 diarrhea episodes in 24 hours, but more than what is normal for the individual if no other symptoms were present. The system would only allow a patient to be reportable if they had less than 3 loose stools and was accompanied by either a fever and/or vomiting.

Medical-Crew GI Illness Case Management

A waitress who experienced 2 episodes of diarrhea within 24 hours and had no other symptoms was isolated and issued anti-diarrheal medication, but was listed as non-reportable.

Inspection on Jul 14, 2012 | Score: 93

Medical-Electronic Medical Log

The electronic medical data management system has the old VSP definition of a reportable case of gastrointestinal (GI) illness programmed in. This system does not allow a person with less than 3 loose stools to be a case unless accompanied by fever or vomiting, and forces anyone with 3 or more loose stools to be a GI illness case if they have 3 or more loose stools, even if there are underlying medical conditions which could be causing those episodes.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

The AGE Surveillance Log in the electronic medical database is not identical to the VSP AGE log provided in section 13.2 of the 2011 VSP Operations Manual. The identical AGE log could not be exported from this system either.

Medical-Crew GI Illness Case Management

A stateroom steward (food worker) experienced their final GI illness symptoms at 9 am on July 1, but during the follow-up medical visit at 8:15 am on July 2 was granted clearance to return to work. This employee worked on July 2 from 8:32 am to 1:40 pm and 5:30 pm to 10:10 pm. In another case an assistant waiter with GI illness symptoms has notations in the electronic record that he is still experiencing symptoms on a follow-up medical visit at 6 pm on 18 June, while the record also indicates his last GI illness symptom was at 5:45 pm on 17 June (first symptom was 5:15 pm on 17 June). The follow-up medical visit on 19 June noted him as symptom free and he was released to return to work. He did work on 19 June from 7 pm to 11 pm.

Medical-Crew GI Illness Case Management

The electronic record listed a pastry chef with diarrhea starting at 10 am on 12 June who reported to the medical facility at 9 am on 14 June. The employee was not listed as a food worker and was released after being symptom free on the follow-up visit to medical at 8:21 am on 15 June. After checking the personnel record it was determined this employee was in fact an ordinary seaman who disembarked the vessel shortly after this period.

Medical-Crew GI Illness Case Management

An assistant waitress initially reported one diarrheal episode at 5:10 pm on 11 June, then was issued anti-diarrheal medication at 5:42 pm. At 2 am on 12 June she experienced addtional symptoms, but was granted approval to return to work at 9:20 am on 13 June. She worked on 13 June from 5:11 pm to 10:09 pm. The record did not detail what additional symptoms occurred on 12 June or the number of episodes, so it was unclear why this was not reported as a case and why there was approval to work following only 24 hours of being symptom-free.

Medical-Crew GI Illness Case Management

An assistant waiter reported 2 initial diarrheal episodes on 9 June at 10:45 am. They were issued anti-diarrheal medication at 11:34 am on 9 June and at 7:30 pm that evening experienced the last GI illness symptom. There was no notation of the symptom(s) experience or the number of episodes. The crew member was listed as non-reportable in the AGE surveillance log.

Galley-Blast Chiller Temperature Probe

Corrosion covered the metal food contact stems of the blast chiller temperature probes in the Lido Galley, Main Galley and Crew Galley.

Galley-Deck 10 - Storage Locker

Food residue and grease covered the previously cleaned clamshell grill, stored in the storage locker across from the potwash.

Galley-Deck 10 - Burrito Preparation

Food residue soiled the inside of the food service lift number 10350032-u-ze.

Galley-Deck 10 - Lido Center

Corrosion and pitting covered the right metal splash guard adjacent to the bulk milk dispenser tube.

Galley-Deck 10 - Deli Preparation

Corrosion, cracks and field weld repairs made the cast grills difficult to clean. In addition, the material used for the field weld repairs could not be determined.

Galley-Deck 10 - Warewash

The liquid crystal display on the in-use flight-type warewash machine was difficult to read and appeared to be failing.

Galley-Deck 11 - Pasta Bar

A fly trap was located above the preparation counter with a cold top attached.

Galley-Deck 0 - Center (Hot)

Chipping and pitting made the gray plastic end cover of the slicer difficult to clean.

Buffet-Staff Mess

Deposits of old grease encrusted the in-use Panini press (clamshell grill).

Galley-Deck 0 - Warewash

The conveyor speed of the in-use flight-type warewash machine measured 6 to 7 feet per minute. The data plate required a maximum speed of 5 feet per minute.

Galley-Deck 3 - Hot Lines (both sides of bulkhead)

Corrosion, cracks and field weld repairs made the cast grills difficult to clean. In addition, the material used for the field weld repairs could not be determined.

Galley-Deck 3 - Pastry

A pink sticky food residue soiled the technical space of the drip pan housings of the two ice cream machines.

Galley-Deck 3 - Service Bar

The plastic ice container of the previously cleaned ice blender was cracked. In addition, the metal blade located near the dispensing chute was corroded.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

The written OPRP did not include the notification letters for outbreaks to guests boarding or those continuing on voyages where the previous cruise or segment was an outbreak. The food and beverage instructions for bars specified use of 1,000 ppm chlorine on all bar surfaces and on ice scoops and bar counters. A vital oxide fogging chemical was specified when fogging, but the concentration and contact time were not listed. There were no specific procedures for protection of crew and passengers from both dermal and inhalation exposures to disinfectant chemicals. The entire plan was under revision and the updated version has not been transmitted yet to the ship.

Pantry-Deck 1 Port Pantry

The pantry ice machine water bath had an accumulation of a loose black granular product in the water.

Children Area-Camp Carnival

The posted sign at the entrance to the child center included a statement at the bottom quoting the CDC Vessel Sanitation Program definition of an acute gastroenteritis case, but the definition did not match the current definition in the 2011 VSP Operations Manual with respect to diarrheal disease.

Other-Steakhouse Grill

There was a section of deckhead damaged along the connection of the deckhead exhaust hood maintenance panel and the surround deckhead panels. Damage included gaps, dents, and bent metal along edges and profiles that made the panels uneven and misaligned so cleaning was difficult.

Other-Steakhouse Grill

There was damage to at least 3 of the iron grill plates where the metal was split or cracked. Two had been repaired with welding, but it was unclear what the metal was for those welded sections and it's recommended the plates be replaced when damaged.

Bar-Steakhouse Bar

There was dust and hair on many of the decorative bulbs and the lights fitted throughout the deckhead over the front bar. The high number of bulbs thoughout this deckhead made cleaning difficult as well.

Bar-Lido Sunset Bar

The bucket of sanitizing solution on the front bar counter had 0 ppm chlorine residual inside. There were several wiping cloths inside the solution and the bar was open. The water was immediately changed.

Bar-Lido Sunset Bar

One of the two sanitizing solutions in buckets on the back bar counter had more than 200 ppm of chlorine inside. the solution was changed immediately. The bar was open.

Provisions-Hotel General Stores

A gray plastic bin with six flats of raw shell eggs was stored outside of refrigeration inside the hotel storage. The internal temperature of the eggs ranged in temperature from 58°F to 62°F.

Provisions-Dairy Walk-In Rm 22

A gray plastic bin with four flats of raw shell eggs was stored in walk-in Rm 22. The internal temperature of the raw shell eggs was 56 °F. The eggs were warm to the touch.

Provisions-Dairy Walk-In Rm 22

Four flats of cracked raw shell eggs were stored in a gray plastic container. Below the cracks eggs was a large block of cheese and numerous vacuum sealed bags of salad dressing. Spilled egg white, yolk, and shells coated the exterior of the cheese and salad dressing bags.

Potable Water-Mid-Ship and Fwd Bunker stations

In the mid-ship bunker station, the middle in-use potable water hose was not labeled 'potable water only' near the fill line end. Also, the label on the first in-use potable water hose from the entrance was faded and hard to read near the fill line and two potable water hoses in the hose locker were not labeled 'potable water only' on either end of the hose. In the forward bunker station, the label on the third in-use potable water hose from the entrance was faded and hard to read near the fill line.

Potable Water-Striping

There was no blue or blue/green/blue striping on the production water line after chlorination until the potable water tanks.

Recreational Water Facilities-

On March 31, 2012 the free residual chlorine readings on the chart recorders for slide A between 12:45 p.m. and 6:00 p.m. were at least 1 ppm, but less than 2 ppm. On June 16, 2012 the free residual chlorine readings on the chart recorders for slide D between 11:30 a.m. and 6:00 p.m. were at least 1 ppm but less than 2 ppm. On June 22, 2012 the free residual chlorine readings on the chart recorders for slides b and c between 11:30 a.m. and 6:00 p.m. was at least 1 ppm, but less than 2 ppm.

Recreational Water Facilities-Shock Halogenation

The recorded free halogen residual for the whirlpool spas at the beginning of shock halogenation was 6.0 ppm. The whirlpool spas were shock halogenated for over one hour each time and the free halogen residual recorded at the end of shock halogenation was at least 10.0 ppm.

Recreational Water Facilities-Filter Housing Disinfection

The sand filter housings were cleaned, rinsed, and disinfected before new media was used, but the concentration and contact time used for the disinfection was not recorded.

Recreational Water Facilities-Sample Points

The sample points for the RWFs in the water park were not directly from the RWFs or before the compensation tank.

Recreational Water Facilities-Antientrapment

The dual gravity drains for the two swimming pools were greater than 3 feet apart and did not have approved antientrapment drain covers or an alarm installed. Also, the whirlpool spas had one blockable gravity drain and two suction fittings less than 3 feet apart that did not have approved antientrapment drain covers and no SVRS' or APS' were installed. Documentation was available during the inspection showing staff have ordered the new covers and SVRS' needed.

Recreational Water Facilities-Safety Signs

The safety sign at the Water Park did not state the exact language 'take children on frequent bathroom breaks' or 'take children on freqent toilet breaks'.

Inspection on Feb 28, 2012 | Score: 100

Potable Water-Production

There was no documentation of pH monitoring conducted at least every four hours during the production of potable water.

Potable Water-Striping

The distillate lines for the three evaporators and the permeate line on the reverse osmosis system were not striped blue/gray/blue to the chlorine injection system.

Recreational Water Facilities-Safety Signs

The safety signs for the RWFs did not meet the requirements of the 2011 VSP Operations Manual.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

The electronic AGE surveillance system was not able to provide an AGE surveillance log that contained all of the required data and in the same format as in Annex 13.2.2 of the 2011 VSP Operations Manual. Also, the system did not allow the medical staff to remove a person as a case if they had an underlying illness as the cause of symptoms or add them as a case if they had gastroenteritis illness, but did not fully meet the case definition.

Medical-Crew Illness Reporting

A dancer had an onset of AGE symptoms on February 23, 2012 at 7:00 a.m. and did not report to medical until February 25, 2012 at 3:00 p.m.

Children Area-Exclusion Policy

The posted exclusion policy for ill children did not include a requirement for written clearance from the medical staff before an ill child was allowed to return to the children's area.

Housekeeping-Passenger Public Toilets

There was no sign advising users to wash their hands at the handwashing stations.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

The vessel had a draft copy of a new OPRP and staff stated it would be used if an outbreak occurred onboard. The draft copy did not include a concentration for Vital Oxide. The letters for informing passengers and crew of an outbreak and embarking passengers of a previous outbreak were indicated in the plan, but were not available to review. Also, the OPRP indicated a few locations where 1000 ppm of chlorine would be used in food areas or on food equipment.

Other-Sushi Bar

The time control plan was not posted in the bar.

Other-Sushi Bar

The menus for the sushi items had a consumer advisory at the bottom, but did not include an asterisk by the items containing fish served raw or undercooked.

Food Service General-Scharf Espresso Machines

The food splash zone above the coffee and steamer area of these espresso machines was difficult to clean due to exposed pipes and wires. Staff stated that cover panels were planned for installation on these machines.

Pantry-Plaza Bar

The data plate for the warewash machine was located below the clean counter and was not easily accessible to the workers.

Bar-Handwash Light Intensity

The light intensity at the Steakhouse Bar and the Plaza Bar handwashing stations was less than 110 lux during normal lighting.

Bar-Crimson Dining Room Service

The pipe insulation in the undercounter refrigerator technical compartment was shriveled and wet. According to the staff, new insulation had been ordered.

Bar-Crimson Dining Room Service

The pipe insulation in the undercounter technical compartment was soiled.

Food Service General-Refrigerant Brine Lines

The refrigerant brine lines were not uniquely identified.

Galley-Center Galley

There was condensate on the bulkhead behind the left tilting kettle. No food was impacted.

Galley-Center Galley

The knob and some of the pipe insulation in undercounter refrigerator technical compartment TC3MG-6 was soiled.

Food Service General-Light Intensity

The light intensity was less than 110 lux around and behind deck- and counter-mounted equipment in some areas, including: the equipment on the main galley beverage station near the forward service line, the juice machines on the Scarlett dining room upper level beverage stations, some of the equipment on the port and starboard Taste of Nations beverage stations, and some of the equipment on the room service pantry beverage station.

Buffet-Lido Deli

There was a leak from the vent on the hood cleaning cabinet backflow prevention device. The device was replaced.

Buffet-Deli

The hot holding cabinet was listed on the time control plan as a time control unit, but the unit was not labeled.

Buffet-Grand Buffet

The light intensity at the handwashing station was less than 220 lux.

Buffet-Omelet Station

The consumer advisory posted at the omelet station had a statement indicating the risk of consuming raw or undercooked animal derived foods, but there was no statement that eggs could be cooked to order and served undercooked.

Buffet-Officer's Mess

The consumer advisory for the menu in the officer's mess included a statement indicating the risk of consuming raw or undercooked animal derived foods, but there was an asterisk on the menu for the category labeled 'also available.' Several food items were listed after this label, but eggs were the only animal-derived product that could be served raw or undercooked.

Galley-Appetizer Pantry

The time control plan for hot foods had a box indicating the temperatures to which these foods should be cooked. One of the arrows from this box pointed to another box stating that foods on time control should be placed in time control refrigerators. There was no indication on the plan that foods should be cooled before going to time control in refrigerators. The time control plan was corrected.

Inspection on Jul 09, 2011 | Score: 94

Housekeeping-Locker 8.015

Single use items such as wooden stirrers and paper cups were stored in this locker. The paper cups were stored on the deck. Also, food equipment including a blender and an ice bucket were also stored in the locker. The locker was not constructed for storage of these items, the deck was soiled and non-food items such as garbage, cleaning equipment, and chemicals were stored in the same locker.

Housekeeping-Locker 8.015

The deck was soiled and there was no coving at the deck/bulkhead juncture. Food and food-related utensils and equipment were stored in this locker.

Housekeeping-Locker 8.015

Several food items were stored in this locker including: one large tray of 18 pastries and muffins, one tray of grapes and pears, two jars of partially used orange marmalade, three canisters of coffee, two pitchers of apple and orange juice, sugar packets and tea bags. The locker was not construction for storage of food items. Additionally, there was one bag of garbage containing moldy oranges and another bag of what appeared to be garbage from a cabin. The pastries, fruit, and juice were stored on the same shelf as several chemicals.

Housekeeping-Locker 8.015

There was cleaning equipment such as brooms and dustpans stored in this locker.

Housekeeping-Locker 8.015

The pastries, fruit, and juice were stored on the same shelf as several chemicals. Single-use items, equipment and utensils were also stored in this locker. The chemicals included an unlabeled spray bottle of bleach, and one large bottle each of shampoo, body wash, and rust remover.

Housekeeping-Locker 8.015

The storage unit containing the food and single service items in this locker had difficult to clean features.

Housekeeping-Locker 9.002

Food items including water, soda, and a large bag and small bowl of chocolate were stored in a storage unit in this locker. The locker was not constructed for storage of food items.

Housekeeping-Locker 9.002

The deckhead was unfinished and had difficult to clean features. There was no coving at the deck/bulkhead juncture to the left of the entry door. Food and food utensils were stored in this locker.

Housekeeping-Locker 9.002

Clean ice tongs were stored on the top shelf of the storage unit in this locker. The locker was not constructed for storage of food utensils.

Housekeeping-Deck 9 Locker #9.002

A bottle of body wash, shampoo, a bottle of cleaning solution, cleaning equipment and linens were stored on the deck. Food and food utensils were also stored in this locker.

Housekeeping-Locker 9.002

The storage unit that contained food and food utensils had difficult to clean features.

Medical-Routine Surveillance Report

Voyage 2011 06 04 201 (06/04-11/2011) standardized gastrointestinal illness (GI) report was submitted with inaccurate passenger and crew illness totals. The GI report included 3 ill passengers and 1 ill crew members with reportable GI symptoms but the medical log indicated 1 ill passenger and 3 ill crew with reportable GI symptoms. Voyage 2011 06 18 007 (06/18-25/2011) standardized gastrointestinal illness report was submitted with an inaccurate passenger illness total. The GI report included 7 passengers were ill with reportable GI symptoms but the medical log indicated 8 ill passengers with reportable GI symptoms. The medical staff reported that this may be a computer system error since the illness reports are generated automatically from the medical log entries.

Bar-Waves Pool Bar - Port

On the open deck adjacent to the bar counter, a frozen soft drink dispenser's stainless steel cabinet was in poor repair from corrosion. Rust was dripping on beverage piping and on the support stand that held the beverage concentrate, water supply container, and waste container. The back louvered panel had numerous rust spots. The seam between the beverage dispending unit and the ingredient cabinet had sealant in poor repair and was difficult to clean.

Bar-Waves Pool Bar - Port

The frozen soft drink dispenser cited above had old beverage residue in the difficult to clean sealant between the beverage dispensing unit and the ingredient cabinet stand. Rust stains were observed on ingredient hoses where it had dripped from the dispensing unit cabinet.

Bar-Waves Pool Bar - Port

The frozen soft drink dispensing machine's cleaning procedures were specified by the staff to be done daily per manufacturer's recommendations. The manufacturer's manual only specifies 'wash all external surfaces' but did not provide the instructions for cleaning food contact surfaces. Of particular concern was the system's use of large refillable plastic water carboys, piping and pump used in lieu of the manufacturer's specified plumbed water supply.

Bar-Waves Pool Bar - Starboard

On both sides of the back bar counter secure liquor bottle storage area, the closeable security grill guide channels were soiled with dust and debris.

Bar-Show Room Service Bar

A rack of clean glasses (marked by a tag as clean) was on the soiled glassware landing. A partially-filled rack of glasses identified by the staff as soiled had been placed on this rack of clean glasses. Racks of clean glassware on the deckstand were subject to contamination by soiled glassware coming to the soiled landing area. Staff moved racks of clean glasses from soiled landing and deckstand area during inspection.

Food Service General-

The paper towel dispensers of several handwash stations including in the Lido Aft Deli, Lido Grill Galley, Pizzeria Pantry, Main Galley Tina Room, Main Galley Bakery, and Staff Mess were soiled with a dry material that appeared to be old food residue at the opening where the towels are dispensed.

Galley-Center Galley / Walk-In #52

The plastic container with individually wrapped margarine and butter was soiled at the edges with what appeared to be melted butter or margarine. The plastic container was taken out for cleaning during the inspection.

Galley-Forward Grill

The door curtain dividing the galley from the pantry was soiled with a material that appeared to be old food residue. This area was previously cleaned and not in operation at the time of the inspection.

Pantry-Pizzeria

There were finger tracings in the semolina flour that was stored in a covered container. There was a scoop on top of the container.

Food Service General-Galley Worker Toilet Rooms

There were no signs advising users to wash their hands after using the toilet in the toilet rooms for galley workers at the Lido and Crew Galleys.

Galley-Tina Room

The deck was soiled with green and black materials that appeared to be mold in the left corner below the undercounter refrigerator #3MG-14 .

Galley-Appetizer Walk-In Cooler #37

There was a wet wiping cloth on the deck inside the walk-in cooler. The cloth was removed.

Galley-Ice Crusher

There was a small amount of orange colored material on the left wall of the crushed ice bin. The material appeared to be food residue. This was corrected during the inspection.

Galley-All Dishwash Areas

The spray hoses at the manual pre-wash areas in all of the main galley dishwash areas were soiled with what appeared to be old food residue. The only area actively using the spray hoses was in the starboard dishwash area of the main galley.

Galley-Aft Dishwash

During the active use of the flight-type conveyor warewash machine, the surfaces below the conveyor were soiled with food debris in the rinse compartment, final rinse compartment and clean end of the machine.

Galley-Starboard Warewash Machine

The flight-type conveyor warewash machine in this area was not in use at the time of the inspection. According to staff, the warewash machine had been out of order since the previous day. However, the surfaces under the conveyor extending from the soiled end to the clean end along with the curtains were heavily soiled with food debris. In addition, the staff showed the inspector a work order for this machine, but it was from May 2011.

Galley-Starboard Dishwash

The dishwash area was in active use and the handwash station was blocked by two big trash bins. An employee was observed struggling to reach and use the handwash station. The trash bins were moved.

Galley-Pastry Walk-In Cooler #34

The deckhead mounted smoke detector was soiled with a black material that appeared to be mold.

Galley-Pastry

There were loose and protruding cloth fibers from the food contact surfaces of the woven dough sheeter belt.

Galley-Pastry Walk-In Cooler #36

The deckhead mounted smoke detector was soiled with a black material that appeared to be mold. There was a deckhead plug missing, which caused the insulation to be exposed. In addition, the hinges of the walk-in cooler door were soiled with a brown residue.

Galley-Forward Warewashing Area

The flight-type conveyor warewash machine in this area was not in use at the time of the inspection but was used the previous day. The warewash machine and surrounding area were previously cleaned. However, there was food debris on the soiled end of the machine and on the curtains at the soiled and clean ends.

Galley-Forward Dishwash

The handwash station was soiled with a black material around the faucet.

Galley-Forward Dishwash

The flight-type conveyor glasswash machine in this area was not in use at the time of the inspection but was last used the previous day. The machine and the surrounding area were previously cleaned. However, there were food remnants under the conveyor extending from the soiled end to the clean end and on the upper spray nozzles.

Galley-Bakery

The previously cleaned bread slicer was slightly soiled on the nonfood-contact surfaces.

Galley-Soup Station

The faucet next to soup kettle #10 was continuously leaking.

Room Service-

The utility sink faucet at the food preparation counter was continuously leaking.

Room Service-

The handwash station between the food preparation counter and the warewash machine had its waste receptacle blocked by the clean end of the flight-type warewash machine. This was corrected during the inspection.

Buffet-Staff Mess - Hot Line

The right plate lowerator was soiled with a green residue at one of the rods that touch the plates. There were plates inside the lowerator but no plates were noted as soiled.

Galley-Dishwash

During the active use of the flight-type glasswash machine, there was condensation collecting on the deckhead at the middle of the machine.

Inspection on Dec 18, 2010 | Score: 100

Medical-

The list of food employees in the StarDocs system did not include the chief refrigeration engineer, the fitter refrigeration worker, or the assistant refrigeration worker. These individuals work on the ice machines and should be included on the food worker list. Corporate was notified in June/July 2010 to revise the list.

Buffet-Pizzeria

The deck between the scupper drains and the bulkhead was soiled. This area had been previously cleaned and was not open at the time of the inspection. This was corrected.

Buffet-Hamburger Grill

The deck between the scupper drains and the bulkhead, as well as the open decks in this area were soiled. This area had been previously cleaned and was not open at the time of the inspection. This was corrected.

Galley-Dishwash

There was a leak in one of the small ventilation hood drain lines. Liquid was dripping onto the worker and the deck at the soiled end of the conveyor dishwash machine.

Buffet-Deli

The deck between the scupper drains and the bulkhead, as well as the scupper drain were soiled. This area had been previously cleaned and was not open at the time of the inspection. This was corrected.

Buffet-Pandoor

The deck between the scupper drains and the bulkhead was soiled. This area had been previously cleaned and was not open at the time of the inspection. This was corrected.

Bar-Steakhouse

The deck below the speedrail was soiled with mold. This area had been previously cleaned and was not open at the time of the inspection. This was corrected.

Galley-Ice Machine

There was a small amount of mold on the lower left side of the cuber frame just above the water bath. This was corrected.

Galley-Bakery

The food splash zone of the previously cleaned table top mixer was lightly soiled. This was corrected.

Galley-Glasswash

The plastic cups were coming out of the clean end lying sideways or upright and full of water.

Provisions-Cold Storage Room #21

There was an open case of heavily soiled cans of grapefruit juice. The staff stated the box and its contents were meant to be discarded.

Provisions-Cold Storage Room #19

A broom was stored on the deck under the deck stand. This was corrected.

Provisions-Cold Storage Room #9

There was a hole in the deckhead. It appeared a plug was missing.

Children Area-

There were no disposable gloves or sanitary wipes in the children's toilet rooms.

Children Area-

There was no airtight, washable waste receptacle in the children's toilet rooms.

Bar-Lido

The soap dispenser to the handwash station was resting on a nearby counter, preventing easy access.

Bar-Lido

The floor of the undercounter liquor cabinet was soiled.

Pantry-Casino Bar

The handwash station faucet handle was soiled. The bar was open at the time of the inspection.

Inspection on Jul 17, 2010 | Score: 98

Medical-

The medical staff had a list of food employees. The list did not include the chief refrigeration engineer, the fitter refrigeration worker, or the assistant refrigeration worker. These individuals work on the ice machines and should be included on the list.

Preparation Room-

There was corrosion on a line on the food waste unit under the soiled side ramp near the black valve.

Provisions-Dry Stores

There were two boxes of raw peanuts that were not tightly sealed after opening.

Galley-Dishwash

There was foam in the final rinse section of the dishwash machine. This was corrected.

Buffet-

It appeared that there was a missing panel in the upper section of the microwave. The area around the fans had holes, gaps and other difficult to clean features.

Buffet-

The ice cream cones were placed in a pan with a lid and not under the sneeze guard. There were no serving utensils for the cones.

Galley-

A colander with spaghetti was placed on the deck sink grate and not a deck stand.

Buffet-Annex Dry Stores Room

The bottom area of the shelving legs had holes and gaps, making cleaning difficult.

Buffet-Annex Dry Stores Room

The deck under the shelving legs was soiled.

Buffet-Annex Dry Stores Room

The deck/bulkhead juncture was not coved.

Buffet-Annex Dry Stores Room

There was an open channel in the door frame where the locking pin area was not closed. This was also noted in the staff mess.

Buffet-Staff

There was a section of missing coving next to the ice cream machine.

Buffet-Officer's Mess Locker

There were rough painted plywood panels that were used as guards on the sides of the shelving units.

Galley-Dishwash

A waste receptacle was not provided at the handwash station on the soiled end.

Galley-Pastry Area

A table that was said to be used for staging plates was placed under a bulkhead mounted fly trap.

Galley-Pastry Area

A large platter of cup cakes were not covered in the walk-in refrigeration unit.

Galley-Appetizer Pantry Area

Trolleys with clean plates were staged under the hood cleaning cabinets.

Bar-Sunset

There was a small locker that was used to store bottles of liquor. The bulkhead was not finished and was made of lagging. There was exposed electrical lines and ductwork in this room. There was a gap between the deck and the bulkhead. These features made cleaning difficult.

Galley-Potwash Area

There was a locker next to walk-in refrigeration unit "Room 53" that had an excessive amount of equipment creating harborage conditions. Some of this equipment included soiled pizza baking pans.

Inspection on Feb 20, 2010 | Score: 100

Buffet-Pool Deck Forward

The deck/counter junctures at the waiter stations were not coved.

Galley-Grill Area

The drip pan housings for the grills were soiled with old grease. These areas were previously cleaned.

Galley-Center Galley

There was steam escaping from the door of the right combination oven due to a faulty seal. Per staff, a technician from the manufacturer will be onboard this week to correct the problem.

Galley-Center Galley

There was condensate collecting on the deckhead above the right combination oven.

Galley-Center Galley

The juncture of the stainless steel bulkhead and the metal coving behind the steam kettles was rusted where the two metals met. It appeared that the two dissimilar metals were causing the corrosion.

Buffet-Grand Buffet

The cutting board at the carving station was rough around the edges and at the corners.

Galley-Steak House Show Galley

There were unsealed openings around the drain lines for the two water grills and the deep fryer.

Other-Steak House Wine Display

The front edges of the wine display racks were made of unfinished wood.

Preparation Room-

The production date and discard date were the same on a few products inside the walk-in cooler.

Galley-Potwash

At the end of the final rinse cycle, there was a soapy residue on the inspector's thermometer inside the potwash machine. There was also an excessive amount of soap leaking from the potwash machine.

Galley-Hot Galley

The stainless steel around the water pipe for the vegetable cooker was peeling.

Galley-Hot Galley

The fasteners inside the oven next to the combination oven were corroded.

Galley-Hot Galley

There was an open seam along the bulkhead and technical compartment juncture for the left tilting kettle.

Buffet-Beverage Station

The door for the juice machine was damaged.

Galley-Time as a Public Health Control Plan

The hot food time control plan stated hot foods placed inside refrigeration units were on time control and discarded after 4 hours. Per staff, the hot foods were not placed inside the refrigeration units but onto the service line. The plan also stated that the alto-shams were on time control. Per staff, the alto-shams were on temperature control. This was corrected.

Galley-Wine Cellar

There was an unfinished wooden crate used as a storage container.

Galley-Appetizer Pantry

There were containers of cut romaine lettuce that did not have discard labels inside the walk-in cooler. Cut leafy greens are considered potentially hazardous foods.

Galley-Potwash

There was water dripping from the deckhead above the clean landing of the potwash machine onto the deck.

Galley-Time as a Public Health Control Plan

The hot food time control plan stated that alto-shams were on time control. Per staff, these units were on temperature control.

Galley-

There was a container of potato salad inside the walk-in cooler with a production date of 2/20 and a discard date of 2/22. A review of the cooling logs indicated that the potatoes were cooked and cooled on 2/19. The production date should have been 2/19.

Medical-

In the afternoon of 2/15, a crew member with gastrointestinal illness was seen by the medical staff. The cabin mate was interviewed by medical staff in the afternoon of 2/16.

Medical-

On 1/24, a junior refrigeration engineer had gastrointestinal illness and was seen by the medical staff. The engineer was isolated for 24 hours. When questioned, the medical staff stated he worked on ice machines. Staff were unaware that employees who work on ice machines are considered food employee and should be isolated for 48 hours. Medical staff had a list of all food employees. This list did not include workers from the engineer department who work on food equipment.

Safety

Serious crimes and injuries on cruise ships that make port in the U.S. are required to be reported to the Coast Guard. Smaller-scale crimes and thefts are reported to local police authorities (if reported at all). Incidents and inspections from 2010 to the present are shown below.

Crimes & Incidents
27

Incidents

See Details »

Coast Guard Inspections
2

Deficiencies (found in 15 inspections).

See Details »

Coast Guard Inspections: Details

Inspection on Apr 26, 2015

No deficiencies found

Inspection on Oct 26, 2014

No deficiencies found

Inspection on Apr 27, 2014

No deficiencies found

Inspection on Jan 14, 2014

No deficiencies found

Inspection on Oct 25, 2013

No deficiencies found

Inspection on Apr 27, 2013

No deficiencies found

Inspection on Mar 20, 2013

No deficiencies found

Inspection on Oct 26, 2012

No deficiencies found

Inspection on Apr 26, 2012

No deficiencies found

Inspection on Oct 26, 2011

No deficiencies found

Inspection on Jun 14, 2011

No deficiencies found

Inspection on May 14, 2011

No deficiencies found

Inspection on Nov 06, 2010

No deficiencies found

Inspection on May 17, 2010

No deficiencies found

Inspection on Jan 23, 2010

No deficiencies found

Crimes & Incidents: Details

Oct 26, 2013

Disturbance

Two passenger parties invovled at the ships casino. Altercation was verbal only. Mutual affray

Source: Local Police Authorities

Oct 12, 2013

Battery

Violence between family members aboard ship. Capias filed by Port Canaveral Police Department with State Attorney's Office. FBI declined investigation and USCG inspector requested copy of report but declined to investigate.

Source: Local Police Authorities

Aug 24, 2013

Sexual Battery

Between juveniles. Case referred to the FBI

Source: Local Police Authorities

Aug 24, 2013

Verbal Disturbance

Mutual combatants, neither party wanted to press charges. No injuries, no prosecution desired.

Source: Local Police Authorities

Aug 24, 2013

Verbal Disturbance

Occurred in international waters between passengers. No injuries, no prosecution.

Source: Local Police Authorities

Aug 03, 2013

Battery

Between passengers in the casino while in international waters. Case referred to the FBI.

Source: Local Police Authorities

Jul 27, 2013

Battery

Between passenger and crew member, incident took place during the safety drill. Incident occurred while in Port. Capias was filed on crew member - State Attorney declined to proceed with criminal charges.

Source: Local Police Authorities

Jul 26, 2013

Theft

Theft of ring from cabin. Subject filed report with ship security

Source: Local Police Authorities

Jul 20, 2013

Suicide

Suicide on board ship

Source: Local Police Authorities

Jul 06, 2013

Battery

Domestic disturbance that occurred while ship was in international waters. Case referred to the FBI

Source: Local Police Authorities

Jun 20, 2013

OCCUPACIONAL ACCIDENT

X was working to replace the shaft seal on the high temperature cooling water valve (3 way valve) to DG# 1 when hot water was expelled from the valve.

Source: International Maritime Organization

Jun 08, 2013

Sexual Battery

Sexual battery occurred involving two U.S. passengers while at sea. Case referred to the FBI

Source: Local Police Authorities

Apr 09, 2013

Theft

Possible theft of rings from safe. Carnival security located the rings intact.

Source: Local Police Authorities

Mar 13, 2013

Machinery damage

More problems for Miami-based Carnival Cruise Lines after another of the ships develops engine problems mid cruise.The Carnival Dream, which was on the return leg of a seven day excursion, is now docked in St. Maarten.U.S. Coast Guard spokeswoman Sabrina Laberdesque said Thursday that Carnival Dream's captain notified the agency of trouble with the ship's propulsion system. The ship's emergency generator, which powers propulsion for ship, has reportedly failed. The Coast Guard said they have been reassured by the ship's captain that their main generator and sewage systems are unaffected by the failure.A statement from the company acknowledged the problem but emphasized that at no time did it completely lose power."The Carnival Dream has a technical issue which our engineering team is currently working on. The ship is at dock in St. Maarten. At no time did the ship lose power but there were periodic inte

Source: International Maritime Organization

Mar 13, 2013

Incident Investigation

Involved in a Marine Casualty

Source: US Coast Guard

Feb 09, 2013

Theft

Theft of jewelry while ship was sailing close to Belize

Source: Local Police Authorities

Jan 12, 2013

Theft

Theft of wallet out of stateroom

Source: Local Police Authorities

Jan 05, 2013

Battery

Battery occurred in international waters between passenger and security staff

Source: Local Police Authorities

May 30, 2012

OCUPACIONAL ACCIDENT

informed that today at approx. 10:45 am I have been advice by the Captain of the Carnival Dream that while the vessel was in Roatan – Honduras, a serious incident occurred where the wire rope of the STBD side Rescue boat # 1 broke while the boat was being hoisted, roughly at the top of the crane, just before entering in the rigging position, however it is not confirm, consequently the rescue boat fall in the water with 4 persons on board. The distance between the water and the rescue boat at the time of the fall was about 8 meters.

Source: International Maritime Organization

May 29, 2012

Personnel Casualties : 1 injury

29 May 12: Passenger onboard CARNIVAL DREAM fell down the stairs for unknown reason. Passenger suffered broken rib on the right side and hit her head with loss of consciousness. Passenger was taken ashore by tender for evaluation and care. Passenger returned to the ship and continued the cruise.

Source: US Coast Guard

Nov 27, 2011

Incident Investigation

Involved in a Marine Casualty

Source: US Coast Guard

Nov 06, 2011

Personnel Casualties : 1 injury

On 11 Nov 2011, the Sec Miami Command Center received a faxed CG-2692 from the CARNIVAL DREAM indicating that a passenger had been injured on board while walking on the Lido deck. Report indicated that passenger caught her left foot on a deck chair while she was walking, which caused her to slip and fall. Passenger sustained a fracture to her left shoulder. On 8 November, the passenger disembarked to seek orthopedic medical care in St. Thomas and then chose to discontinue her cruise to seek medical attention (surgery) in the U.S.).

Source: US Coast Guard

Oct 15, 2011

Personnel Casualties : 1 injury

An male passenger was in his cabin complaining that he was having a difficult time breathing. The medical team responded and the pax was taken to the ship's medical center for further evaluation. The passenger was diagnosed with Pneumonia. Arrangements were made for a Medevac, and the pax was safely taken off the Carnival Dream by a USCG small boat, met by local EMS and taken to Lawnwood Medical Hospital.. Level of investigation downgraded from informal to data collection because the casualty occurred due to a pre-existing medical condition.

Source: US Coast Guard

Aug 09, 2011

Personnel Casualties : 1 injury

On 9 Aug 2011, Sector Miami was notified via CG-2692 that on 08Aug 2011, a passenger on the CARNIVAL DREAM had sustained an injury to his eye that required medical attention beyond first air. Passenger was disembarked and taken to a shore side hospital to further medical treatment. No drug or alcohol test were conducted on crewmembers of the CARNIVAL DREAM as no action or inaction by the crew was a causal factor in the passenger sustaining his injury.

Source: US Coast Guard

Jul 24, 2011

Personnel Casualties : 1 injury

SECTOR KEY WEST received notification from Cruise Ship CARNIVAL DREAM, a crewmember experienced paralysis on the right side of his face, slurred speech, vomiting, and became disoriented. The crewmember was disembarked via USCG cutter and transferred to EMS shoreside, where he was transferred to Fisherman’s Hospital in Marathon, FL. The crewmember suffered from a medically related illness.

Source: US Coast Guard

Jun 14, 2011

Incident Investigation

Involved in a Marine Casualty

Source: US Coast Guard

Aug 29, 2010

Personnel Casualties : 1 death

Received a CG-2692 (Report of Marine Accident, Injury or Death) from the cruise ship CARNIVAL DREAM notifying of the death of a female. Medical documentation showed that the female had a prior existing medical condition (terminal breast cancer) and was given 2 weeks to 2 months to live prior to boarding cruise with family. Investigation downgraded from informal to data collection.

Source: US Coast Guard
CREDITS & SOURCES

Illustrations: Josh Cochran, special to ProPublica. Data: Coast Guard Port State Information eXchange, Coast Guard Incident Investigative Reports, Coast Guard Marine Casualties & Pollution Data, IMO GISIS Marine Casualties, CDC Inspections & Deficiencies, CDC Outbreaks, CruisePage Man Overboard List, Local crime reports gathered by reporters Lynn Walsh & Dan Krauth, other local crime reports. Photos: VesselFinder. Icons: Jessica Lock, Juan Pablo Bravo,Hans Gerhard Meier.

1Details in these illustrations are inspired by David Foster Wallace's A Supposedly Fun Thing I'll Never Do Again. References to his seven night experience aboard the Nadir are hidden throughout. How many have you seen? Psst. Here are the answers.