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ER Wait Watcher

This app displays only average wait times. For a current wait time, call the hospital. If you are having a heart attack or life-threatening emergency, call 911.

Important Note on Hospital Location

Our location data comes from Google Maps. If you think a hospital is missing or in the wrong place, let us know.

HELEN KELLER MEMORIAL HOSPITAL

(256) 386-4556

1300 south montgomery avenue
sheffield, AL 35660

1.0 stars

Based on 1 rating

Hospital Type

Acute Care Hospitals

Hospital Owner

Government - Hospital District or Authority

77%

of Patients Would "Definitely Recommend"
this Hospital (Alabama Avg: 70%)

See this hospital's CMS profile page or inspection reports.

77%

of Patients Would "Definitely Recommend" this Hospital (Alabama Avg: 70%)

See this hospital's CMS profile page or inspection reports.

Patient Pathways Through This ER

After a patient arrives at the emergency room, they are typically seen by a doctor and then either sent home or admitted to the hospital and taken to a room. A small percentage of patients leave without being seen at all. The chart below shows on average how long each of these pathways take. Lower numbers are better, and all times refer to the average length of time people waited. Find out more »

Arrives at ER
3% of patients leave without being seen
25min Seen by doctor
3hrs 22min Admitted to hospital
4hrs 28min

Taken to room

1hr 58min Sent home

All wait times are average.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

 
Measure
Average for this Hospital
How this Hospital Compares
All Patients

Waiting Time

Average time patients spent in the emergency room before being seen by a doctor.

25min
National Avg.
28 min
Ala. Avg.
36min
This Hospital
25min
Discharged Patients

Time Until Sent Home

Average time patients spent in the emergency room before being sent home.

1hr 58min
National Avg.
2 hr 17 min
Ala. Avg.
2hrs 20min
This Hospital
1hr 58min
Impatient Patients

Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor.

3%
Avg. U.S. Hospital
1%
Avg. Ala. Hospital
2%
This Hospital
3%
Admitted Patients

Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

3hrs 22min

Data submitted were based on a sample of cases/patients

National Avg.
4 hr 35 min
Ala. Avg.
3hrs 59min
This Hospital
3hrs 22min
Admitted Patients

Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

1hr 6min

Data submitted were based on a sample of cases/patients

National Avg.
1 hr 37 min
Ala. Avg.
1hr 12min
This Hospital
1hr 6min
Special Patients

Broken Bone

Average time patients with broken bones had to wait before receiving pain meds.

58min
National Avg.
59 min
Ala. Avg.
1hr 10min
This Hospital
58min
Special Patients

CT Scan

Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.

32%
National Avg.
49%
Ala. Avg.
64%
This Hospital
32%

Notes: "Average time" refers to the median waiting time (the midpoint of all patients' waiting times). References to "doctor" indicate a doctor, nurse practitioner or physician assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a "lower is better" pattern.


Sources
Data from the Center for Medicare and Medicaid Services. The last data update was December 12, 2013. All data was collected between April 2012 and April 2013, except for the "Left Without Being Seen" measure, which was collected between January and July 2012.
Icons from The Noun Project: Jeremy J Bristol, Alexey Ivanov, Lemon Liu, Sebastian Langer, Rémy Médard, Christopher T. Howlett, Christelle Mozzati

Rating Summary

Overall Rating 1.0 stars Based on 1 rating
Wait Time
1hr 40min
Based on 1 rating

Rate this Hospital

Visited this emergency room? Tell us more about how your visit went.

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Write whiteWrite a review
  • Amanda 5:48 p.m.
    May 3, 2014
    Overall Rating 1 stars
    Wait Time
    1hr 40min
    Insurance Private Insurance
    Outcome Treated at E.R.
    Review

    Helen Keller Hospital ER in Tuscumbia, AL Dr Spangler & an ER nurse by the name of Krista were the most rude & unprofessional "professionals" I have ever came in contact with. I did not make any unnecessary comments nor did I do anything to either of them to cause their attitudes & rude comments toward me. I was treated as if I were a child & my concerns were 2nd guessed & I even was treated as if I were a dishonest person. Krista, RN, was VERY rude & unprofessional. There was no compassion or concern of my well-being or of my personal concerns. I was treated more like a burden to her day. I cannot express how terrible I was treated for no reason at all. I might could better understand if I came in demanding or came in being rude etc but I did neither of the two-I was actually frightened by my condition & was crying. I was not asking for any medications etc-I was a "normal" patient. Krista, RN, made several rude & unnecessary comments & treated me very rudely even after I calmly expressed my concern with their care. I DO NOT reccomend this ER-Krista even had to ask ME what my medication I am currently on is for. She had no knowledge as to what it was. And she is the NURSE! Very scary. My sister also has had a bad experience with this ER where her very life was at stake. She went in with slurred speech & numbness & was diagnosed with a complex migraine & was admitted for observation. She had a MRI the following morning just as a precaution (NOT ordered by ER dr) & it showed she had had not one, but TWO strokes & she was immediately airlifted to Huntsville where she spent 2 wks in Neuro ICU. If the ER dr would have been more thorough instead of going on his own assumption my sister would have been a candidate for a shot to reverse the effects of the strokes. But the ER dr instead diagnosed her incorrectly by lack of knowledge or concern & she almost lost her life. Helen Keller Hospital ER is NOT the place to go for care.

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