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ER Wait Watcher

This app displays only average wait times. For a current wait time, call the hospital. If you are having a heart attack or life-threatening emergency, call 911.

Important Note on Hospital Location

Our location data comes from Google Maps. If you think a hospital is missing or in the wrong place, let us know.

JACK HUGHSTON MEMORIAL HOSPITAL

(334) 732-3000

4401 river chase drive
phenix city, AL 36867

1.0 stars

Based on 1 rating

Hospital Type

Acute Care Hospitals

Hospital Owner

Government - State

85%

of Patients Would "Definitely Recommend"
this Hospital (Alabama Avg: 71%)

See this hospital's CMS profile page or inspection reports.

85%

of Patients Would "Definitely Recommend" this Hospital (Alabama Avg: 71%)

See this hospital's CMS profile page or inspection reports.

Patient Pathways Through This ER

After a patient arrives at the emergency room, they are typically seen by a doctor and then either sent home or admitted to the hospital and taken to a room. A small percentage of patients leave without being seen at all. The chart below shows on average how long each of these pathways take. Lower numbers are better, and all times refer to the average length of time people waited. Find out more »

Arrives at ER
1% of patients leave without being seen
41min Seen by doctor
3hrs 54min Admitted to hospital
5hrs 7min

Taken to room

1hr 32min Sent home

All wait times are average.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

 
Measure
Average for this Hospital
How this Hospital Compares
All Patients

Waiting Time

Average time patients spent in the emergency room before being seen by a doctor.

41min
National Avg.
24 min
Ala. Avg.
30min
This Hospital
41min
Discharged Patients

Time Until Sent Home

Average time patients spent in the emergency room before being sent home.

1hr 32min
National Avg.
2hrs 13min
Ala. Avg.
2hrs 6min
This Hospital
1hr 32min
Impatient Patients

Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor.

1%
Avg. U.S. Hospital
1%
Avg. Ala. Hospital
3%
This Hospital
1%
Admitted Patients

Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

3hrs 54min

Data submitted were based on a sample of cases/patients.

National Avg.
4 hr 34 min
Ala. Avg.
3hrs 58min
This Hospital
3hrs 54min
Admitted Patients

Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

1hr 13min

Data submitted were based on a sample of cases/patients.

National Avg.
1hr 37min
Ala. Avg.
1hr 13min
This Hospital
1hr 13min
Special Patients

Broken Bone

Average time patients with broken bones had to wait before receiving pain meds.

1hr 5min
National Avg.
55min
Ala. Avg.
1hr 7min
This Hospital
1hr 5min

Notes: "Average time" refers to the median waiting time (the midpoint of all patients' waiting times). References to "doctor" indicate a doctor, nurse practitioner or physician assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a "lower is better" pattern.


Sources
Data from the Center for Medicare and Medicaid Services, last updated Dec. 17 2014. All data was collected between April. 2013 and March 2014.
Icons from The Noun Project: Jeremy J Bristol, Alexey Ivanov, Lemon Liu, Sebastian Langer, Rémy Médard, Christopher T. Howlett, Christelle Mozzati

Rating Summary

Overall Rating 1.0 stars Based on 1 rating
Wait Time
No responses
Based on 0 rating

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  • pug was mad 9:19 p.m.
    Jan. 14, 2015
    Overall Rating 1 stars
    Wait Time
    No response
    Insurance Medicare
    Outcome Left without being seen
    Review

    Oh the er sucks my sister went in told them our mother was not responding and has Alzheimer and they got on phone no body came. So I went in said we need help with my mom that stupid person pointed to a wheel chair and said use that one. Omg we left and went to st Francis and three guys came out and got my mom. I called and complain that man ask me to tell what happen so I did that idiot said well they came out but y'all were gone they must have been dealing with an emergency I said my mom was an emergency we hate that place they are awful. I would not take my dog to them.

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