Willowbrooke Court At Azalea Trace
Non profit - Corporation · 10100 Hillview Dr, Pensacola, FL 32514 · See home’s Medicare page
Affiliated With Acts Retirement Life Communities
People or companies with an ownership interest in or managerial control of this home, according to CMS data.
4.63
Nurse hours/resident/day
Reported total nurse staffing hours per resident per day.
State Average: 3.8
49.2%
Nurse turnover
The percentage of nursing staff who stopped working at the home over a 12-month period.
State Average: 50.4%
24
Certified beds
Qualifying beds in the certified provider or supplier facility.
17
Average residents/day
Average number of residents based on daily census.
Direct owners are the layer of ownership closest to the nursing home while indirect owners have a stake in the nursing home but are further removed, like a company that owns the direct owner of a home. All owners listed below are people or companies who have at least a 5% stake in the nursing home. Entities with “managerial control” are those who conduct the day-to-day operations of the nursing home.
Direct owners
Acts Retirement Services, Inc (100%)
Indirect owners
No indirect owner information
Managerial control
Acts Management Services, Inc. since Aug, 2012
Managing employee(s)
Susan Ahern since Jul, 2017
Karen Christiansen since Aug, 2012
Glenn Fox since Jan, 2017
Gerald Grant since Aug, 2012
Peggy Valdivia since Jul, 2021
Karen Christiansen since Aug, 2012
Glenn Fox since Jan, 2017
Gerald Grant since Aug, 2012
Peggy Valdivia since Jul, 2021
Inspection Reports
2
total deficiencies
Inspection reports document deficiencies, which are nursing homes’ failures to meet care requirements. The Centers for Medicare and Medicaid Services releases the last three standard inspection reports, as well as the last 36 months of complaint and infection-control reports.
Quality of Life and Care Deficiency — F0689
Failure to:
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity
Immediate jeopardy to resident health or safety
Scope
Few people affected
Seriousness
Administration Deficiency — F0867
Failure to:
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity
Immediate jeopardy to resident health or safety
Scope
Few people affected
Seriousness
Penalties
$278K
total fines
A nursing home receives a penalty, either a fine or payment suspensions, when it has a serious health citation or fails to fix a citation. Fines may be imposed once per citation or regularly until the nursing home corrects the citation. Fines not associated with inspection reports can include fines for not reporting COVID-19 data or not complying with infection-control requirements. Payment suspensions are when the government stops payments to the nursing home until an issue is fixed. The Centers for Medicare and Medicaid Services releases the last three years of penalty information.