Skip to content
ProPublica
Donate
ProPublica
Donate

The Willows At Okemos

For profit - Corporation  ·  4830 Central Park Drive, Okemos, MI 48864  ·  See home’s Medicare page

Affiliated With Trilogy Health Services
People or companies with an ownership interest in or managerial control of this home, according to CMS data.
3.52
Nurse hours/resident/day
Reported total nurse staffing hours per resident per day.
State Average: 3.9
52.3%
Nurse turnover
The percentage of nursing staff who stopped working at the home over a 12-month period.
State Average: 50.8%
68
Certified beds
Qualifying beds in the certified provider or supplier facility.
56
Average residents/day
Average number of residents based on daily census.
Direct owners are the layer of ownership closest to the nursing home while indirect owners have a stake in the nursing home but are further removed, like a company that owns the direct owner of a home. All owners listed below are people or companies who have at least a 5% stake in the nursing home. Entities with “managerial control” are those who conduct the day-to-day operations of the nursing home.
Direct owners
Trilogy Opco, Llc (100%)
Indirect owners
American Healthcare Reit Holdings Lp
American Healthcare Reit, Inc.
Continental Merger Sub, Llc
Gahc3 Trilogy Jv, Llc
Gahc4 Trilogy Jv, Llc
Northstar Healthcare Income Inc
Northstar Healthcare Income Operating Partnership Lp
Trilogy Healthcare Holdings, Inc.
Trilogy Holdings Nt Hci, Llc
Trilogy Investors, Llc
Trilogy Real Estate Investment Trust
Trilogy Reit Holdings, Llc
Managerial control
Trilogy Management Services, Llc since Oct, 2021
Joseph Ermiger since Feb, 2020
Managing employee(s)
Kathy Corbin since Jan, 2011
Lisa Fightmaster since Dec, 2015

Inspection Reports

12

total deficiencies

Inspection reports document deficiencies, which are nursing homes’ failures to meet care requirements. The Centers for Medicare and Medicaid Services releases the last three standard inspection reports, as well as the last 36 months of complaint and infection-control reports.
Jan 4, 2024
Standard report
4 deficiencies
C

to F
F

Environmental Deficiency — F0921
Failure to: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Many people affected
Seriousness
F

Resident Assessment and Care Planning Deficiency — F0656
Failure to: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Quality of Life and Care Deficiency — F0684
Failure to: Provide appropriate treatment and care according to orders, resident's preferences and goals.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Nursing and Physician Services Deficiency — F0732
Failure to: Post nurse staffing information every day.
Severity
No actual harm, with potential for minimal harm
Scope
Many people affected
Seriousness
C

Sep 14, 2023
Complaint report
1 deficiency
D

Administration Deficiency — F0770
Failure to: Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Aug 23, 2023
Complaint report
1 deficiency
D

Administration Deficiency — F0770
Failure to: Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

May 18, 2023
Complaint report
1 deficiency
D

Quality of Life and Care Deficiency — F0684
Failure to: Provide appropriate treatment and care according to orders, resident's preferences and goals.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Oct 4, 2022
Standard report
2 deficiencies
D

to F
F

Nutrition and Dietary Deficiency — F0812
Failure to: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Many people affected
Seriousness
F

Resident Rights Deficiency — F0578
Failure to: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Jul 28, 2021
Standard report
3 deficiencies
D

Resident Rights Deficiency — F0552
Failure to: Ensure that residents are fully informed and understand their health status, care and treatments.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Resident Assessment and Care Planning Deficiency — F0656
Failure to: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Pharmacy Service Deficiency — F0758
Failure to: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Penalties

This home has no record of fines or payment suspensions for the past three years.