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Oasis of the seas

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Oasis of the Seas

Cruise Line: Royal Caribbean »

NOTABLE EVENT: person overboard

On Jan. 8, 2015 a 22-year-old fell off the Royal Caribbean's Oasis of the Seas and was in the water for several hours before being rescued by the Disney Magic.

Year Built
2009
Capacity
5,400passengers
Registered In
Bahamas 4c71fb9851c6d2beb8b34e70f04a2f2e3ee4c25b3acf689d87d6a30bb8d1946eBahamas What's This Flag?

Health

Federal health inspectors from the Centers for Disease Control and Prevention inspect cruise ships twice a year, checking everything from kitchen equipment to dishwasher temperatures, and grade ships based on what they find. A score below 86 is considered failing. Cruise ships are also required to report all illness outbreaks affecting more than 3% of passengers or crew to the CDC. Inspections and outbreaks from 2010 to the present are shown below.

Health Scores & Inspections
99/100

Health Score: Feb 2015

 

Highest: 100 Lowest: 97


339

Deficiencies (found in 10 inspections).

See Details »

Illness Outbreaks

None Reported

Health Scores & Inspections: Details

Inspection on Feb 21, 2015 | Score: 99

Recreational Water Facilities-Solarium Pool & Aqua Theater Pool

During record review, it was found that the halogen levels for these interactive RWFs were consistently above 5.0 ppm. These facilities were considered by the ship to be interactive RWFs but halogenated to levels of 3.0-10.0 ppm. Most of the readings were between 4.0 and 8.0. The Solarium pool had spray features and the Aqua Theater pool had bubbling effects. On the day of inspection, the Solarium pool had halogen levels just below 5.0 ppm when tested by the inspector and the Aqua Theater pool was closed and not tested.

Recreational Water Facilities-Solarium Pool - Antientrapment Drain Cover Letter

The new letter from a registered design professional stating that the antientrapment drain cover for the single drain installation was acceptable did not have the name of the ship.

Integrated Pest Management-Active and Passive Monitoring Records

Izumi Restaurant on deck 4 was added during the most recent dry-dock of October 2014 and started operations in November 2014 according to staff. IPM records did not document active or passive monitoring for this new food area in November 2014, December 2014, and January 2015.

Potable Water-Izumi

Izumi Restaurant on deck 4 was added during the most recent dry-dock of October 2014 and started operations in November 2014 according to staff. The food area had several backflow prevention devices installed but they were not on the device list of the cross-connection control program. Specifically, the backflow prevention devices on the combination oven, the spray hose in the warewashing area, and the hood cleaning cabinet were not added to the list.

Potable Water-Aqua Suites

New suites were added during the most recent dry-dock of October 2014. There were 6 new suites on decks 11, 12, and 14 which had 2 shower hoses in each bath tub and had no backflow prevention devices installed. All these hoses could be submerged in the tubs. There were vacuum breakers installed for the toilets but it was unclear if they were added to the list of backflow prevention devices since the list grouped these devices by the hundreds on each deck.

Medical-Late Reporting

During the 7-14 February voyage, two food handlers reported late to medical after experiencing acute gastroenteritis (AGE) symptoms. On 12 February, a food handler had an onset of symptoms at 1100 and reported to medical at 1645. This food handler ate lunch at the crew mess at 1300. On 8 February, a food handler had an onset of symptoms at 1245 and reported to medical at 1545. This food handler did not work or went to public areas. Both crew members received disciplinary actions.

Galley-Deck 5 - Pastry

The three drain lines for the pastry deck oven were lying on the deck. This was immediately corrected.

Galley-Deck 4 - Starboard Dishwash

A mop and broom were stored in the dishwash area.

Galley-Deck 4 - Potwash

In the clean storage area, the underside of a bowl had a piece of food soil.

Galley-Deck 4 - Near Wine Cellar

A few previously cleaned plates were stored wet on the plate trolleys.

Galley-Deck 3 - Pantry

A bucket of sanitizing solution measured less than 50 ppm chlorine.

Galley-Deck 3 - Dishwash Area

On the port dishwash machine, the electrical panel did not illuminate all of the temperature numbers. This made reading the numbers difficult. Staff stated a dishwash technician was onboard and would correct this issue.

Galley-Deck 3

A broom and dust pan were stored behind waste bins near the port side ice machine.

Galley-Deck 3 - Hot Service Line

Wet sanitizing cloths were stored in an empty bucket.

Galley-Deck 2 - Stairs 2 Port/Forward, Zone 8-A

The toilet room door was not self-closing.

Galley-Deck 1 - Galley Stores

Some previously cleaned pans were stored wet.

Galley-Deck 1 - Galley Stores

A fly was in this room.

Buffet-Garden Cafe

At the Wild Greens island, a piece of cooked rice was inside one of the spoon dispensers. No spoons were inside this dispenser at the time.

Buffet-Garden Cafe

A mop and mop bucket were stored in the soiled dish drop off area.

Buffet-Deck 16 - Windjammer Marketplace

Dried food soil was noted on several previously-cleaned bowls in the passenger buffet service line on the portside middle island station. All the bowls were returned for rewashing.

Buffet-Deck 16 - Windjammer Marketplace

The space between the outer cabinet and the right and left sides of the wine display reach-in coolers was soiled with a heavy layer of dust. These display cabinets were on the portside forward beverage area.

Buffet-Deck 16 - Windjammer Marketplace

The multi-flavor beverage dispensing machines had a liquid soil in the bottom of the right machine and dust and debris in the bottom of the left machine in the technical area below the drink mix cassettes. These machines were installed in the portside forward beverage station.

Buffet-Deck 16 - Windjammer Marketplace

A difficult to clean seam was noted under the coffee station equipment in the middle of the counter in the aft starboard beverage station.

Buffet-Deck 16 - Windjammer Marketplace

The seam under the coffee station equipment in the middle of the counter in the aft beverage station was heavily soiled with old food debris. The area was being cleaned again as the inspection team left the area.

Galley-Deck 6 - Sabor Restaurant

The small counter-top combination oven temperature probe cable was in poor repair and difficult to clean.

Galley-Deck 8 - Park Cafe

Both display-only refrigerated cabinets had food crumbs in the seam between the removable bottom panels and the frame holding the panels. Dusty wiring was also visible through the open seams in this area below the food zone.

Galley-Deck 5 - Sorrento's

A point-of-sale terminal cable that was almost two meters long was draped across the counter and an ice bin creating a difficult to clean area.

Galley-Deck 5 - Sorrento's

The deck in the recessed area of the fire doors in front of the pizza ovens was soiled with old food debris.

Galley-Deck 5 - Sorrento's

The time-control label on a rack of pre-made pizzas indicated the set-up time as 1045 and the discard time as 1545. This clerical error was corrected to indicate the discard time to be actually 1445.

Galley-Deck 5 - Promenade Cafe

The decorative counter-mounted sugar and coffee container tops were soiled with dust. Staff removed these containers that had been sealed to the counter.

Galley-Deck 15 - Wipeout Cafe

The containers of bulk shelf-stable soft serve mix were added directly to hoppers of the ice cream machines at room temperatures. The cooling process was not being monitored to assure that the required temperatures and cooling times were being accomplished.

Galley-Deck 15 - Wipeout Cafe

An open tray of sliced cheese was found without a cover in a preparation area reach-in cooler.

Inspection on Jun 07, 2014 | Score: 97

Recreational Water Facilities-Solarium Spa Pool - Antientrapment Cover

The documentation for the antientrapment cover in the Solarium spa pool indicated that it was to be used for multiple drains only, but the drain in the pool was a single drain. In addition, the documentation stated that the product should only be used when the application and design was by a registered design professional, however it was not clear on the signed installation certificate if the signatory was a registered design professional. The vessel was aware of these issues and provided documentation about actions being taken.

Pantry-Deck 14 Near Cabin 14170

A few strawberries were the handwash station waste receptacle. The receptacle did not have a lid.

Bar-Seafood Shack

A portable fan had dust on the fan guard and the air from the fan was blowing into the back bar area.

Bar-Seafood Shack

A fan with a dusty fan guard was blowing air on the back bar area and clean glasses were stored on the back bar counter.

Other-Sorrento's Pizzeria

The paper towels at handwash station were wet.

Galley-Warewashing

The temperature gauge for wash tank #1 indicated a temperature between 175 and 176 °F but the temperature of the wash tank as measured by the inspector and the ship's staff was between 159 and 160 °F.

Galley-Port

There was a small amount of brown residue on the inside of the interior lid against the cuber panel and there was a large amount of gray residue in three different locations inside of the water bath in the ice machine.

Pantry-Pool Service Starboard

There was a blender full of ice plugged into the bulkhead on the counter and the drain for the blender was 35 inches above the scupper and was dripping down the front of the neutral cabinet with condiments and then onto the deck.

Bar-Sand

There were several deep cuts and scratches on the nonfood contact surfaces around the rim of the ice bin and also on the top of the bin used to store ice, making cleaning difficult.

Bar-Sand

There were several small circular clumps of dried chipped paint over most areas of the deckhead. There were no chips of paint in any food areas. Also, the hinges for the roll-up window on the most right bulkhead were corroded and the bulkhead around the hinges was chipped, making cleaning difficult. Finally, there were a few seams between some of the deckhead panels.

Bar-Pool Service Starboard

There were several small circular clumps of dried chipped paint over most areas of the deckhead. There were no chips of paint in any food areas.

Galley-Waiter Station

There were a few small trays of silverware stored on top of the counter that were not covered or protected in any way. Most of the rest of the silverware was covered with a clean napkin.

Galley-Giovannis

The top tray of cannoli was not covered in the upright refrigerator 4411.084k.010.

Galley-Giovannis

A worker was seen lifting a large piece of prosciutto off of a white cutting board onto a white plate without using any gloves or utensils. The prosciutto was discarded.

Galley-Giovannis

The ice cream scooper was being used to dispense ice cream, but was stored under a light trickling of water that was not sufficient enough to flush the particles off of the ice cream scooper. There were large pieces of debris on the ice cream scooper.

Galley-150

There was a small seam between the back of the hot plate and the bulkhead. Also, there was loose and peeling sealant to the right of grooved grill.

Buffet-Park Cafe

There were two trays of uncovered sandwiches on the top shelves of the two undercounter refrigerators under the most left panini on the back counter.

Buffet-Park Cafe Beverage Station

The light intensity was less than 220 lux in front of the clean glass storage and the counter-mounted juice machine. The light intensity was less than 110 lux between the counter-mounted juice machine and the ice machine.

Galley-Room Service

The light intensity was less than 110 lux behind and to the right of the deck-mounted ice machine.

Galley-Room Service

There was a small amount of black debris on the inside of the white lid over the cuber panel. Also, there was a small amount of slime mold in both the upper corners of the ice cuber panel and there was a slimy pink residue over the ice cube thickness panel.

Galley-Room Service

The light intensity was less than 220 lux at the handwashing sink near the blast chiller.

Galley-Room Service

There was a large amount of old yellow juice residue on the center of the food splash panel and on the right side of the food splash panel near the right interior corner of the previously cleaned right counter-mounted juice machine.

Buffet-D11 Concierge Lounge

The light intensity was less than 220 lux at the self-service beverage station.

Buffet-D11 Concierge Lounge

The deckhead above the counter-mounted coffee machine was soiled with a large amount of old brown food residue.

Galley-Wipeout

There was one large pan of battered raw fish on the counter on time control, but the pan was not labeled with a discard time as indicated on the time control plan. Also, there was a plate of sliced cheese that according to the chef was on time control, but was not labeled with a discard time. Also, there was a tray with two pizzas on time control according to the chef, but the tray or the pizza was not labeled with a discard time.

Buffet-Wipeout Beverage Station

The previously cleaned water dispenser had a thick brown residue inside.

Buffet-Wipeout Beverage Station

The seams on the food splash panel and the interior corners of the previously cleaned juice machine were soiled with a pink residue and a few pieces of dust.

Dining Room-Starboard and Port Wine Storage Cabinets

The coving at the equipment/deck juncture was missing or recessed. The recessed pieces of coving were soft sealant instead of a hard, durable material.

Buffet-Windjammer Forward Coffee Station A

The light intensity was less than 110 lux behind the ice machine.

Buffet-Starboard Condiment Station

The coving at the counter/deck juncture was recessed in a few areas and there was a build-up of soil in some of the recessed areas.

Buffet-Starboard Coffee Station B

There was no wash hands often sign at the handwashing station.

Dining Room-Windjammer Deck-Mounted Soda Machines

A passenger was seen dumping the remainder of soda into the waste bin of the right soda machine. The soda splashed onto and around the filling lever of the soda machine and surrounding areas. Staff was in the area but did not respond to correct the situation.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

A crew member was readmitted to the medical system on 06/06/2014. The reporting time as compared to the symptom onset time appeared to be late due to an electronic medical system record error. This error was documented on the individual treatment record.

Medical-AGE Case Close Contacts

A food worker during the voyage of 5/17/2014 did not have any documentation in the medical records of an interview of close contacts or whether this individual had no close contacts.

Provisions-Deck 2 - Mixed Frozen Stores

Water was leaking from the seam and light fixtures in the middle of the back section of the freezer. A few cartons of food on pallets under them had evidence of splash on the outside of carton, but no food was directly impacted.

Provisions-Deck 2 - Mixed Frozen Stores

Water was leaking from the seam and light fixtures on the deckhead in the middle of the back section of the freezer. Food staff reported that this condition was scheduled for repair by adding additional insulation during the next dry dock.

Provisions-Deck 2 - Mixed Frozen Stores

A deckhead light fixture next to the middle evaporator in the back section of the freezer was not working creating a dark area in this part of the freezer.

Provisions-Decks - Transportation Areas

Large worn places in the deck coating were noted in front of several coolers and freezers in the transportation area creating difficult to clean areas.

Preparation Room-Deck 2 - Potato Room

The electrical conduit to the right potato peeler had pulled away from the bulkhead, creating an opening into the bulkhead.

Preparation Room-Deck 2 - Potato Room

The water supply line to the right potato peeler had a constant leak to the deck near the valve.

Preparation Room-Deck 2 - Potato Room

One out of three cutting boards had a rough surface that made cleaning difficult.

Galley-Deck 3 - Pastry

The sanitizing solution in the three bucket cleaning system was soiled with grease.

Galley-Deck 4 & 5 - Beverage Stations

The sealant in the seam at the top of the ice maker unit panels was rough creating a difficult to clean surface in a high moisture area.

Galley-Deck 5 - Pastry Station

Three stacks of plates and bowls on the counter had the top plate or bowl food contact surface exposed. The area was not in use at the time of the inspection.

Galley-Deck 5 - Pastry Station

One of the top bowls in a stack of bowls had a piece of dried food soil that had fallen into it.

Dining Room-Deck 5 - Opus Restaurant

Dried food soil was noted on more than four of the high chairs that were stored as clean.

Bar-Rising Tide

Lipstick was on a previously cleaned glass on the bar counter.

Inspection on Jan 14, 2014 | Score: 97

Medical-Acute Gastroenteritis (AGE) Surveillance Log

Two crew members, one on the14-21 December voyage and one on the 21-28 December voyage, experienced one episode of diarrhea, abdominal cramps, were dispensed antidiarrheal medication, and had no underlying illnesses. Even though the medical staff isolated the crew members because they determined that the diarrhea symptoms were above normal to these individuals, they were not included as reportable cases on the AGE logs.

Other-Deck 15 Frozen Yogurt Stations

The cables under the frozen yogurt machines were resting on the deck, making the deck difficult to clean.

Potable Water-Oxivir Five 16 Dispensers

There were three locations in which dispensers for the chemical Oxivir Five 16 were disconnected but still appeared on the cross-connection control list. The areas were deck 14 bar pantry, deck 15 Solarium locker, and deck 16 Windjammer locker.

Other-Izumi Menus

The consumer advisory statement was partly cut off when the menus were tucked into the folders.

Buffet-Windjammer Port Hot Line

Two crew members were cooking turkey burgers on the flat grill and had no tip-sensitive thermometers.

Galley-Windjammer Dishwash Clean Storage Area

Six baskets full of previously cleaned silverware were stored not covered or inverted.

Galley-Windjammer Next To Multiflow Cabinet

The front cover of the ice machine was removed for inspection and was placed on the deck before the inspector arrived to the area. The cover was taken to be cleaned and sanitized prior to placing back on the machine.

Buffet-Windjammer Coffee Station B

The light intensity was less than 110 lux between the ice machine and the juice machine.

Galley-150

The light intensity was less than 220 lux on the large preparation counter. The low intensity was mostly at the corner and to the left.

Galley-150

The food-grade sealant around the pasta boiler and at the back of the flat grill was loose and peeling.

Other-Sorrento's Beverage Station

Water was dripping from plastic cups that were available for passenger self-service.

Pantry-Ice & Detergent Station 9871 (Deck 9 Midship)

The drain line and electrical cord from the undercounter dishwash machine were resting on the deck, making the deck difficult to clean.

Bar-Java Cafe

The take-out sushi menu for crew members had items that were served undercooked, including cold smoked salmon rolls, but the items were not identified with an asterisk and there was no consumer advisory statement on the menu.

Bar-English Pub

The inside of the middle beer tap on the left side of the front bar counter was soiled with a thick brown residue.

Bar-English Pub

On the back bar counter, the food-contact surface of a previously cleaned short drinking glass was soiled.

Bar-Deck 15 Pool Bar

The inside of the most left beer tap was soiled with a black residue.

Bar-Starbucks

The time control plan stated that the potentially hazardous foods on time control would be discarded according to the individual four hour labels, but the containers of skim milk, whole milk, and half and half were not labeled with the discard time. A magnetic timer was recording the amount of time the food items had been on time control.

Buffet-Crew Garden Cafe

The aft dessert counter was labeled as being on time control, but was not identified on the time control plan. There was no dessert on the counter during the inspection.

Buffet-Crew Garden Cafe

There were no serving utensils for the container of Caesar dressing, thousand island dressing, pesto sauce, and marinara sauce on the buffet lines #3 and #4.

Buffet-Crew Garden Cafe

There was one container of brown sugar out for self-service at the aft coffee station, but it was not protected by a sneeze shield or in any other way.

Food Service General-Warewashing

The data plates for the conveyor warewash machines in the crew galley, deck 3, 4, and 5 main galley, and the deck 5 conveyor glasswash machine were not easily accessible or readable.

Galley-Deck 5 Cold Pantry

The cooling log had an entry for a tray of assorted canapés with a starting cooling time of 1302 on 14 January, but at 1342 (40 minutes later), a food employee was observed placing the tray in the blast chiller. According to the staff, the time should have stated 1342.

Dining Room-Opus 3 Port Aft Waiter Station

There was one small stack of plates stored on top of the waiter station that was not covered or inverted.

Dining Room-Opus 3 Port Center Waiter Station

There were two small stacks of plates stored on top of the waiter station that were not covered or inverted.

Bar-Java Cafe

The 1/2 gallon of milk on the back bar counter was labeled with a discard time of 1526, but at 1539 the milk was still being used. The milk was discarded.

Galley-Deck 4 Warewashing

At the soiled end of the warewash machines, there was a wet napkin and a long piece of white tubing in the handwashing sink.

Galley-Deck 4 Warewashing

At the soiled end of the warewash machines, there were two stacks of soiled plate covers touching the paper towels in the paper towel dispenser of the handwashing sink.

Other-Tween Deck Galley Storage

There were numerous pieces of new and used food equipment and utensils, such as coffee machines, wine glasses, and several different types of cooking equipment stored in both the bar locker and the dining room locker. The food equipment and utensils were stored underneath a HI FOG pipe and ventilation ducts and adjacent to gray water pipes. In the dining room locker, several boxes of galley equipment and utensils and at least 10 lexan boxes were not protected and placed adjacent to two uncovered openings to bilge water tanks filled with bilge water along with the piping and pumps associated with these systems. This and related deficiencies were noted on the last and other previous inspections.

Other-Tween Deck Galley Storage

There were numerous pieces of new and used food equipment and utensils, such as coffee machines, wine glasses, and several different types of cooking equipment stored in both the bar locker and the dining room locker. These rooms were not properly constructed for food equipment and utensil storage, had no coving at the bulkhead/deck juncture, and some of the bulkheads were constructed like a cage with wire materials that were soiled with dust in some areas. The deckhead had an exposed HI FOG pipe, ventilation ducts, and gray water pipes. Also, in the dining room locker, the deck had two uncovered openings to bilge water tanks filled with bilge water along with the piping and pumps associated with these systems. This and related deficiencies were noted on the last and other previous inspections.

Other-Tween Deck Galley Storage

The light intensity was less than 220 lux in most areas of the dining room locker. Several containers and boxes of new and used equipment were stored in this locker.

Other-Tween Deck Galley Storage

The staff in charge of these galley storage areas was made aware during several previous inspections that these areas were not properly constructed for equipment storage. Even though the staff had made some attempts of correction, numerous pieces of new and used equipment were stored adjacent to or under areas that could contaminate equipment and utensils. Staff stated that some work is planned to be done in these areas during the next dry-dock scheduled for September 2014.

Inspection on Aug 31, 2013 | Score: 100

Medical-Acute Gastroenteritis (AGE) Reportable Case

In the electronic medical database, a crew member was diagnosed as a reportable AGE case on 24 August. However, there was an error when the case was entered and therefore the case was not counted towards the total number of crew AGE cases for the voyage when the AGE report was submitted to VSP. In addition, this case was not included on the exportable AGE surveillance log. The medical staff had already contacted the database programmer to report the error.

Medical-Acute Gastroenteritis (AGE) Reportable Case

In the electronic medical database, a crew member was diagnosed as a reportable AGE case on 24 August. However, there was an error when the case was entered and therefore the case was not counted towards the total number of crew AGE cases for the voyage when the AGE report was submitted to VSP. In addition, this case was not included on the exportable AGE surveillance log. The medical staff had already contacted the database programmer to report the error.

Medical-Bacterial Specimen Collection Containers

The bacterial specimen collection containers had an expiration date of 30 June 2013.

Pantry-Casino

The paper towels for the handwashing sink next to the door were wet.

*General Comment-

The documentation and procedures in potable water, recreational water, child activity center, pest management, ventilation, and housekeeping accurate, complete and thorough. In addition, the staff was knowledgeable and competent.

Recreational Water Facilities-Flow Rider Safety Signs

The safety signs did not state 'shower before entering the facility.'

Recreational Water Facilities-Interactive RWF Variance

A variance for the interactive RWFs turnover rates was submitted to VSP. These turnover rates could not meet the requirements in the VSP Operations Manual. The variance is under review.

Galley-Windjammer Dry Store Lockers Portside

A wet wiping cloth was inside the middle locker.

Galley-Solarium Service Bar

The time control plan listed the discard time for the milk compartment of the coffee machine at 9:00 AM. However, the milk inside the compartment was labeled for discard at 9:30 AM. The inspector found the milk container at 9:30 AM and it was immediately discarded.

Housekeeping-Deck 8 Portside Crew Toilet

The toilet stall was equipped with a handwash facility in addition to the main handwash station in the toilet room. The toilet stall did not have a sign advising users to use a paper towel to open the stall door.

Galley-Giovanni's

A previously used mop was stored next the cleaning locker.

Other-Cafe Promenade Beverage Station

The top portion of the previously cleaned orange juicer where the oranges entered the juicer was soiled with orange juice residue.

Galley-Deck 3 Dishwash

The temperature of the wash tank #2 of the in-use flight-type dishwash machine was 143°F. The manufacturer's data plate specified a minimum rinse temperature of 160°F.

Galley-Deck 3 Bar Area

The handwash sink at the bar area had a water temperature of 125°F. The temperature could not be adjusted by the user.

Galley-Dry Store FD 3.8.28

Notepads, notebooks, and other record keeping materials were stored along the food on the shelves. This was corrected.

Galley-Dry Store FD 3.8.28

A 3-inch paper-like material was inside the jasmine rice inside a rice bin.

Buffet-Garden Cafe

Two hot cabinet trolleys, alto shaam #1 and #2, were staged just outside the crew galley in the buffet area. The deckhead was open between deckhead panels to the plenum. The deck/bulkhead junctures were not coved.

Buffet-Garden Cafe

The top side of alto shaam #2 staged just outside the crew galley was soiled with more than one's day accumulation of dust.

Bar-Java Cafe

The time control plan did not have specific set-up and discard times for the milk that was on time control. The plan specified operational hours of 06:30 - 23:00 and that milk was to be discarded every 4-hours as labeled.

Bar-Java Cafe

The Breville juice machine was a household unit. The staff stated that the machine had been on the ship for two weeks.

Other-Commisary Potwash

The light intensity over the handwashing sink at the entrance was less than 220 lux. The deckhead light over the sink was not working.

Provisions-Gereral Freezer #1

The deck under the pallets located against the right bulkhead was soiled with strawberry filling.

Provisions-Deck 0 Galley Storage

Galley lockers on the port and starboard sides, and the bar and dining room lockers had numerous new and used galley utensils and equipment units. There were three lexan boxes with single service utensils as well. These lockers had deckheads open to air ducts and water pipes. The air ducts and the decks under the pallets were heavily soiled.

Provisions-Deck 0 Galley Storage

The lockers with numerous new and used galley utensils and equipment units had deckheads open to air ducts and water pipes. The air ducts were heavily soiled and the decks under the pallets were heavily soiled. Some of the bulkheads had exposed insulation.

Provisions-Deck 0 Galley Storage

One bag and one lexan box with corn were stored in the dining room locker. They were removed.

Provisions-Deck 0 Galley Storage

There were approximately 4 small flies in the dining room locker.

Provisions-Deck 0 Galley Storage

There were numerous galley equipment units stored under pipelines holding liquid waste. The staff stated that even though the pipe lines had mechanical couplings, the pipes are rubberized inside providing more protection. The staff added that the liquid waste was treated for discharge.

Inspection on Jan 15, 2013 | Score: 100

Provisions-Frozen Stores

There was a severe frozen condensate problem inside walk-in freezer 7-B-1 - General Frozen Foods in the back right corner near the evaporator's furthest point from the door. This condensate had thawed and refrozen on the tops of several cases of kosher food, resulting in the cases to be crumpled together.

Galley-Windjammer

The handwashing sink at the port entrance of the galley had a water temperature of 126°F. The temperature could not be adjusted by the user.

Other-Deck 15 Port & Starboard Frozen Yogurt Lockers

The chilled water pipes and power cables of the frozen yogurt machines were directly on the deck under and to the side of the machines, making cleaning difficult.

Pantry-Pool

The chilled water pipes and power cables of the frozen yogurt machine in each of the two pantries were directly on the deck under and to the side of the machines, making cleaning difficult.

Children Area-Aquanauts

The spout of the drinking fountain was heavily soiled with a dark material.

Other-Park Cafe

The light intensity on the back and to the right of the counter-mounted ice and water dispensing machine was less than 110 lux.

Provisions-Frozen Stores

In the back right corner near the evaporator's furthest point from the door of walk-in freezer 7-B-1 - General Frozen Foods, there was ice from condensate on the tops of several cases of kosher food. No direct impact on the food inside the cases was noted.

Galley-Deck 3 Pot Wash

A large wire mixer attachment head had a large difficult to clean crack in the plastic head. The mixer attachment was discarded immediately by the ship's staff.

Galley-Deck 3 Pot Wash

A previously cleaned baking pan stored in the clean area was soiled with a slight grease film on the food contact surfaces.

Galley-Deck 5 Cold Pantry

The previously cleaned food slicer was soiled with a small amount of dried food in the space under the slicer back plate.

Medical-Potable Water Microbiological Samples

The medical staff in charge of incubating the potable water samples for bunkering and the distribution system was not aware of the required procedures for taking the samples, how many samples were required, or how to properly record the samples in the log book. The results of many water samples tested were recorded under the section stating water fountains and when questioned, the staff member did not know where the samples were actually taken. It was later described by the potable water department where the samples were actually taken.

Medical-Incubator Temperature

The instructions for incubating water samples using Colisure were to incubate the samples at a temperature of 35.0 +/- 0.5 °C. There were water samples in the incubator during the inspection and the thermometer indicated a temperature of 37 °C.

Potable Water-Evaporator #2

The backflow prevention device on evaporator #2 was leaking.

Buffet-Crew Mess Toilet Room

The soap dispenser to the right of the handwashing sink was not working. Also, there was no sign advising users to wash hands at the handwashing sink. This toilet was used by both crew eating in the crew mess and food workers working in the galley.

Inspection on Aug 11, 2012 | Score: 97

Food Service General-Ice Machines

Quaternary ammonia test strips were not available to test the concentration of quaternary ammonia used to sanitize the internal food contact surfaces of ice machines.

Galley-Deck 16 - Windjammer Hot

Old grease soiled the top of the drip pan housing of the deep fat fryer.

Galley-Deck 16 - Windjammer Hot

Numerous small nicks and gouges made the top blade of the deck mounted buffalo chopper made cleaning difficult.

Galley-Deck 16 - Warewash

Food residue from trolleys of soiled dishes and utensils soiled previously cleaned utensils stored inside a stainless steel cabinet across from the soiled landing of the warewash.

Galley-Deck 16 - Warewash

Food residue, particles and liquid waste from soiled dishes and utensils stored on trolleys soiled boxes of single-service articles inside stainless steel cabinets located across from the soiled landing of the warewash.

Galley-Deck 16 - Warewash

Liquid and food residue from trollies of soiled dishes and utensils fell on to boxes sealed boxes of soda syrup. The boxes were stored inside stainless steel cabinets.

Galley-Johnny Rockets

Numerous surfaces of a brown plastic food transportation trolley were melted, which made cleaning difficult.

Galley-Johnny Rockets

A red substance soiled the bottom shelf of the brown trolley.

Galley-Seafood Shack

Water was leaking from the backflow prevention assembly attached to the carbonator.

Bar-Doughnut Shop

A sticky substance soiled the bottom of the previously cleaned doughnut display.

Dining Room-Giovanni's

Numerous food contact surfaces of the large red slicer had slotted fasteners. The clear plastic guide block was cracked where it attached to the slicer and was not easily cleanable. A black-gray metallic residue came off the cast metal guards when gently touched or brushed. In addition, the guards had a rough surface, which was not easily cleanable. The type of metal used in the construction of the cast metal guards was not known.

Galley-Deck 3 - Dishwash

The final sanitizing rinse temperature of the in-use conveyor warewash machine was measured three times at 155°F using the inspector's thermometer and two staff thermometers. The gauge was measuring 187°F. Around 15 minutes later the machine was re-inspected and the final rinse temperatures were corrected. The staff explained that the temperatures were adjusted.

Galley-Deck 5

The tray under the air relief vent of the backflow prevention device in hood cleaning cabinet 5617.058GWC5 was heavily soiled with white and dark materials that appeared to be mold.

Galley-Deck 5 - Beverage Station Lighting

The light intensity behind and around many pieces of counter-mounted equipment was less than 110 lux.

Galley-Crew Corridor 42801-42827 Ice Machine

The light intensity behind and around the deck-mounted ice machine was less than 110 lux.

Galley-Crew Corridor 42801-42827 Ice Machine

The deck behind the ice machine was soiled with food residue and other debris.

Preparation Room-

The handwash station at the entrance of the butcher shop had a water temperature of 135°F. The temperature could not be adjusted by the user. This was corrected.

Provisions-Buffet and Show Store Locker

The storage locker was very crowded with trays and mops stored under the pallets, preventing easy cleaning. The deck was soiled under the pallets with liquid spills and debris.

Provisions-Tank Top House Stores

Single serve paper cups, napkins, and other food related items were stored in an unfinished storage room with exposed deckhead, electrical wiring, and condensate water pipes. This was noted in the previous inspection.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

The OPRP did not include the contact time for the disinfectant used onboard or how the crew would be notified of an outbreak. The plan did state that the surfaces should be air dried. The staff stated how the crew would be notified, but it was not described in the written plan.

Medical-Crew Member Reporting

There was an assistant waiter who had their first acute gastroenteritis (AGE) symptom on 7/28 at 1000 and did not report to medical until 7/29 at 1100. A review of the work schedule indicated that the crew member worked from 0536 to 1103 and from 1654 to 2318 on the 28th. A member of the production cast had their first AGE symptom on 7/17 at 1200 and did not report to medical until 7/19 at 0833. This crew member worked from around midnight to 0400 on the 17th and 18th.

Medical-AGE definition and logs

The AGE definition used by the electronic medical database did not include the number of episodes of diarrhea that is above normal for an individual. Also, the AGE log produced by the database could not be exported into the format required by the 2011 VSP Operations Manual.

Children Area-Aquanauts

The children's toilets were greater than 11 inches above the deck and there were no step stools for the toilets.

Other-Suite Concierge Lounge & Chef's Table

The time as a public health control plan listed milk compartments of coffee/espresso machines. The milk compartments were not labeled as 'Time-Control.'

Room Service-Hot Line

Inside the drip pan housing for the flat grill, the drain pipe was not sealed to the upper surface of the housing.

Room Service-Handwash

At the handwash by the clean dish storage racks, the water temperature was measured at greater than 128°F. This was corrected during the inspection.

Bar-Vitality Spa

The time control plan was inside a binder and not posted.

Recreational Water Facilities-Whirlpool Safety Signs

The safety signs for all of the whirlpools cautioned against persons with cardiovascular disease, diabetes, and high blood pressure. The signs were missing caution against persons with low blood pressure.

Recreational Water Facilities-Swimming Pool Antientrapment

The drain covers for the swimming pools were constructed of a standard design and no alarms were installed. Staff stated ASME A112.19.8 compliant drain covers were to be installed on 1 September.

Inspection on Feb 11, 2012 | Score: 100

Preparation Room-Fish

Food residue soiled the previously cleaned band saw along the stainless steel guards below the cutting surface and along the plastic cutting block at the cutting surface.

Preparation Room-Fish

The plastic guard covering the power wheel and guides below the cutting surface of the previously cleaned band saw was placed back onto the unit wet, which prohibited proper air drying.

Provisions-House Stores

Packaged, ready-to-eat food items such as individually wrapped candies and bottle water and juices were stored below or immediately adjacent to items such as hair spray, soaps and cleaning compounds.

Provisions-House Stores

Single service paper cups, napkins and other food related items were stored in an unfinished storage room with exposed deckhead and pipes.

Buffet-Garden Cafe Starboard

Two soda vending machines were not easily movable, sealed to the deck, or elevated on legs.

Buffet-Garden Cafe Starboard

The deck immediately below the two soda machines was soiled with a sticky residue, dust and lint.

Bar-Garden Cafe / Java Cafe / Crew Morale Store

A glass door reach-in freezer that contained ice cream and a half-size glass door refrigerator that contained bottles of wine were not easily movable, sealed to the deck, or elevated on legs.

Bar-Garden Cafe / Java Cafe / Crew Morale Store

The deck immediately below the ice cream freezer and wine refrigerator was soiled with a sticky residue, dust and lint.

Other-Crew Morale Store

Six boxes of wine and four boxes of water were stored directly on the deck, immediately adjacent to the glass reach-in refrigerator.

Galley-Garden Cafe Galley - Soup Station

Food debris soiled the locking pin inserts on the top part of the three tilting pans.

Galley-Garden Cafe Galley

The light intensity along the left and back of the deck-mounted mixer was less than 110 lux.

Galley-Deck 5 - Potwash

The light intensity along the right side of the potwash machine was less than 110 lux.

Galley-Deck 4 - Soup Station

Food residue soiled the locking pin inserts of two of the tilting pans.

Galley-Deck 4 - Bakery

A sticky residue and dust soiled the space immediately above the fan and chilling unit of the glass pass-through refrigerators.

Galley-Deck 4 - Beverage Station

Numerous adhesive plastic covers affixed to the base of the soda dispensing tower immediately adjacent to the nozzles were cracking and peeling off.

Dining Room-Deck 4 - Waiter Station Next to Galley Entrance

Food particles soiled the inside of six previously cleaned coffee carafes.

Potable Water-Bunkering Records

The bunkering halogen analyzer-recorder record from October 29, 2011 from 1000 to 1530 indicated less than 2.0 ppm free chlorine residual. The cause of this low reading was not noted on the record.

Potable Water-Storage Tanks

The ship was switching to a new coating for the potable water tank. The independent certification of complying with drinking water standards for the current product was being discontinued.

Recreational Water Facilities-Halgen Analyzers

Sampling lines for the halogen analyzers on all recreational water facilities were from the compensation tanks.

Recreational Water Facilities-Safety Signs

The safety signs do not meet the requirements of the new VSP Operations Manual.

Recreational Water Facilities-Antientrapment Protection

The drain covers for all recreational water facilities did not comply with current antientrapment requirements.

Buffet-Windjammer

No consumer advisories were found in the self service outlets where raw or undercooked foods were available. Consumer advisories were located throughout the Windjammer, but they were not specific to the food being served raw or undercooked.

Buffet-Windjammer Port Beverage Station

Electrical cords for the counter-mounted juice dispensers were laying on the counter.

Buffet-Windjammer Forward Starboard Beverage Station

Electrical cords for the counter-mounted beverage equipment and ice machine were laying on the deck inside the ice machine technical compartment.

Galley-Windjammer - Hot Preparation

A cook in this area had a beard and was not wearing a hair restraint. The individual was cleaning preparation tables at the time of the observation.

Galley-Windjammer - Hot Preparation

A bucket of sanitizer solution was cloudy and had a heavy amount of grease residue on the water surface.

Galley-Windjammer - Cold Preparation

The lip of a partially full red waste container was in direct contact with a cleaned and sanitized buffalo chopper. The waste container did not have a cover and the preparation area as well as the chopper were not in active use at the time of the inspection

Galley-Windjammer - Cold Preparation

The red, partially full waste container did not have a cover and the area was not in active use at the time of the inspection.

Galley-Vintages Bar

Two previously cleaned and sanitized wine decanters each had standing water at the base. The decanters were stored upright and ready for service.

Galley-Cafe Promenade

The light intensity at the handwash sink located at the service counter could not be raised to the required 220 lux of light.

Galley-Solarium Bistro

The menu did not have asterisks at the animal-derived foods that could be served raw or undercooked.

Medical-Acute Gastroenteritis (AGE) Log

The AGE surveillance log did not have a case identification number and was not in the correct order as required by Annex 13.2.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

It was very difficult to get information regarding the AGE surveillance log, including what the symptoms were on the printed version of the log. Also, it was difficult to follow-up on crew cases in the log and to determine whether an investigation was conducted or what the full follow-up was, particularly for one crew member that was eventually hospitalized. According to staff, if workers were handling food equipment, they were told it was okay to isolate them for 24 hours and then put a comment in their file they were not to work in food areas for another 24 hours.

Medical-Food Worker Nonreporting

A food worker had symptoms starting at 8:00 AM on June 18, 2011, worked that same day from 5:30 to 10:58 AM and from 12:06 to 13:56 PM. This worker did not report to medical until June 20, 2011 at 12:10 PM. The food worker was later hospitalized and diagnosed with Salmonella Group A.

Medical-Food Worker Isolation

A food worker was classified as a nonfood worker when they had symptoms on January 12, 2012 at 6:00 AM and reported to medical on January 12, 2012 at 9:47 AM. They were isolated for 24 hours and then released by medical staff to work on January 13, 2012. This food worker worked on January 13, 2012 from 11:00 AM to 12:15 PM and then again from 12:50 to 10:00 PM.

Medical-Microbiological Sampling

A water sample was taken on January 5, 2012 at the Boleros pantry but no test results were recorded in the log. Most of the samples were taken from either ice machines or drinking fountains. It was difficult to determine if the samples were taken from a representative area of the ship because the deck number or exact location of the samples were not clear in the log.

Children Area-Time Control Plan

Lunch and dinner were served to children in the nursery area of the children's area using time control, but there was no time control plan posted.

Integrated Pest Management-Follow-up Action

No information was available on the follow-up action of pests noted and areas treated on the sighting log.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

The OPRP did not include 1) a concentration or contact time for the disinfectant used, 2) procedures for returning the vessel to normal operating conditions after an outbreak, and 3) how crew were notified of an outbreak.

Housekeeping-Toilet Facilities

The large stalls in the public restrooms containing diaper changing stations on deck 3 and 5 did not have a sign advising users to wash their hands at the handwash sinks.

Inspection on May 28, 2011 | Score: 100

Galley-Toilet Room

The 'wash hands after using the toilet' sign was above the handwash sinks and not next to the exit door.

Room Service-Deck 8

The water temperature at the handwash station near the passageway entrance to room service was measured at 128°F. The user could not adjust the temperature of the water. This was corrected.

Room Service-Deck 8

On the front of the right ELRO flat grill, there was excess sealant along the seam between the oven and the flat grill, making cleaning difficult.

Galley-Park Cafe

On the San Marco espresso machines, the splash zone to the far left and right above the milk steamers was open to the wires and pipes. This made cleaning difficult.

Galley-Park Cafe

There was a household microwave on the counter across from the soup wells.

Galley-Johnny Rockets

The electrical cables for the undercounter dishwash machine were on the deck. The cables were moved to the bulkhead hook.

Galley-Johnny Rockets

In the corner under the dishwash counter, there was a blue plastic waste bin with cleaning supplies inside, including a wet scrub pad on a handle.

Galley-Seafood Shack

The temperature of the water at the handwash station by the dishwash area was measured at 131°F. The user could not adjust the temperature of the water. This was corrected.

Galley-Seafood Shack

The lower surface of the lower section of the Garland salamander was starting to rust at the right mount and there was light rust along the front of this surface.

Pantry-Ice Cream

The drain line to the undercounter dishwash unit was too long and draped on the deck.

Galley-Sorrento's

The time as a public health control plan did not include the galley counter cold well as being on time control.

Pantry-Ice Machines

There were dark and pink materials that appeared to be mold in different areas of the ice bin of the ice machines. The soiled areas included the sides of the chute to the ice bin and the stainless steel panels in front of the cuber panel covers in the upper compartment. This was noted in different deck pantries, such as in deck 3 pantry, deck 12 aft pantry, and deck 12 forward pantry.

Pantry-Deck 14

There were pink and dark spots that appeared to be mold in the inside surface of the cuber panel cover in ice machine #4411.144P.010.

Pantry-Deck 14

The deck under the pallets holding dry storage items had an accumulation of water and debris.

Recreational Water Facilities-Baby Splash Zone

According to the approved variance submission for this pool, the record of coliform analysis was to include testing for total coliform and Escherichia coli (E. coli) bacteria at 8 am and 6 pm. The record specified only coliform test and positive/negative. Due to the format of the log form, staff only circle the positive or negative result, but there is no specific answer to which was positive or negative (total coliform or E. coli).

Preparation Room-Deck 2

A piece of the plastic guard on the meat slicer had broken off. A work order was placed.

Preparation Room-Deck 2 - Dairy Store Room

The sealant along the right bulkhead below the lower bulkhead bumper was loose and peeling.

Galley-Deck 5 - Soup Station

There was a hole where the locking mechanism was missing from both stainless steel doors to the dining room.

Galley-Deck 5 - Dishwash

Some areas of the deckhead-mounted plastic exhaust covers at the clean end of the dishwash machine were melted and peeling.

Galley-Deck 4 - Bakery

The water temperature of the handwash station at the entrance to the bakery next to elevators zone 8-A port (aft) was measured at 133°F. The user could not adjust the temperature of the water. This was corrected.

Galley-Deck 4 - Bakery

Some areas of the dough sheeter belt were frayed along the worker side, making cleaning difficult.

Galley-Deck 4 - Dishwash

Some areas of the deckhead-mounted plastic exhaust covers at the clean end of both of the dishwash machines were melted and peeling.

Galley-Deck 4 - Dishwash

There was condensation collecting on the deckhead above the soiled end of the port dishwash machine.

Galley-Deck 4 - Dishwash

There was debris in the bottom of the sanitizing tank of the port in-use flight-type dishwash machine.

Galley-Deck 3 - Pastry

There was insufficient lighting below the condensation unit in the walk-in freezer. Food was stored in this area.

Galley-Deck 3 - Pantry

The handle of the scoop was in contact with the jasmine rice in the bin located inside the walk-in dry stores room.

Galley-Deck 3 - Dishwash

There was debris in the bottom of the sanitizing tank of the starboard in-use flight-type dishwash machine.

Galley-Deck 3 - Potwash

The faucet of the rinse and sanitizing compartments of the three-compartment sink was leaking. Staff stated the left faucet handle was missing and the water could not be completely turned off.

Dining Room-Opus 3, 4, and 5

Some areas of the waiter stations had exposed wood on the doors and drawers, making cleaning difficult. There were holes in the inside of some cabinets where the adjusting shelf holders were missing.

Potable Water-Tank Cleaning and Disinfection

Since June 2010, all potable water tanks (except 2S) were spot painted with Naviguard. Documentation of the potable water tank maintenance did not indicate the Naviguard paint was cured per manufacturer's instructions. There was documentation for drying and disinfection.

Inspection on Jun 26, 2010 | Score: 100

Potable Water-Cross-Connection Control Program

The list of backflow prevention devices indicated an ORAS device as protection for the wash basin in the photo shop, but a Watts N9 was installed on the hot and cold lines to the faucet.

Potable Water-

There was an unprotected potable water hose connection by the sink in the sewage room with the vacuum toilet holding tank 5221.401.

Potable Water-Deck 14 Pool/Whirlpool Machinery Room

The horizontal potable water line above the halogenation treatment tanks for Whirlpool #9 was not striped to indicate potable water.

Other-Vintages Pantry

The cooling logs showed several entries for grilled vegetables where the start temperature was as low as 115°F. These foods were all in small portions and were below 70°F less than one hour later. Some of these grilled vegetables were still on the vessel at the time of the inspection.

Food Service General-Time as a Public Health Control Plans

There was a 2-page general time as a public health control plan at each food outlet, as well as an outlet specific plan. The general plan stated that foods on buffets were on time control but most of the outlets in Central Park, Royal Promenade and the Boardwalk did not have buffets. In these areas, hot hold drawers, hot hold cabinets, and induction warmers were on time control. These units were listed in the outlet specific plans. Additionally, in the outlets that were open for more than 4 hours, the outlet specific plan did not require the use of 4-hour discard labels. The general plan did mention this requirement for outlets open for more than 4 hours. It was not clear that the time as a public health control plans in all areas included these two different plans.

Galley-Chops

There was mold in the technical compartment for the refrigerated drawers. There was mold and standing water in the technical compartment under the grooved grill.

Galley-Chops

The grooved grill was slightly soiled with carbonized food residue.

Galley-Chops

There was no air gap between the vent of the reduced pressure backflow prevention device and the cleanser container.

Galley-Sorrento's

The light above the waiter station was not shielded or shatter-resistant.

Bar-Cafe Mondo

The deckhead mounted lights were not shielded or shatter-resistant.

Bar-Cafe Mondo

According to the time as a public health control plan, foods that were on time control for Cafe Mondo were placed in an upright refrigeration unit in the Bolero pantry. This unit was not labeled as time control and staff stated the unit was used for temperature control. The outlet specific time as a public health control plan for Cafe Mondo did not require 4-hour discard labels but did mention this unit for placement of food on time control. The outlet was open for more than 4 hours.

Medical-

There was a close contact for a crew member who was classified as a case of gastrointestinal illness. The close contact for this individual had three interviews that were all recorded as June 1 at 18:30. There were two close contacts for two different crew members who were classified as cases of gastrointestinal illness. The close contacts for these ill crew members did not have daily interviews recorded. One was missing the 48-hour interview and the other was missing the daily interviews after the initial interview.

Medical-

A crew member with gastrointestinal illness (Commissary 2 position) had a follow-up on June 3. The notation for that visit stated that the crew member still had symptoms. The block for last symptoms was filled in with June 2 at 12:00. There was no follow-up for this individual on June 4. It was not clear that this individual was symptom free for 24 hours prior to returning to work.

Buffet-Solarium Service Line

There was food waste in the waste receptacle at the handwash station. This container had no lid.

Buffet-Solarium Center Island

There were no serving utensils for the container of apples or container of pears. This was corrected.

Buffet-Solarium Center Island

The location of several bowls of food required excessive reaching. Passengers could potentially contaminate food on display with their arms, clothing or jewelry. This was corrected.

Galley-Windjammer Cold Pantry

There was corrosion on the deck where the legs of the chopper met the stainless steel deck.

Buffet-Windjammer Starboard Condiment Counter

There was no coving at the deck/cabinet juncture.

Room Service-Hot Galley

The lighting was less than 220 lux at the countertop between the combination oven and the steam table.

Provisions-Cold Storage

In a few locations soft sealant was peeling from the deckhead panels in the walk-in refrigerators and freezers.

Galley-Deck 3 - Hot Station

Condensate was accumulating along the bulkhead and inside the ventilation hood, immediately above the combination ovens.

Galley-Deck 3 - Beverage Station

There was an accumulation of a red substance on the plastic sensor piece in the upper compartment of the ice machine. The sensor was located in the food contact zone. This item was corrected.

Galley-Deck 4 - Warewashing

The two vertical rubber strips located in the flight-type warewash machine, located after the final rinse were severely cracked and lightly soiled with a black substance.

Galley-Hot Galley

There was a stainless steel profile strip that was buckled along the bulkhead/equipment juncture near the tilting kettles and pans. The bent strip created a small opening that could allow splash to enter a void space, and it was difficult to clean.

Potable Water-Deck 2 - Garden Crew Hot Galley

A hatch to potable water tank number 1 was located in the technical space of the Garden Crew Galley. It was not labeled with the words "POTABLE WATER."

Buffet-Deck 2 - Garden Crew Buffet, Sorting Stations

Three small flies were inside the waste sorting station. The crew contacted the horticulturist.

Food Service General-Pulper

There were technical water lines going to pulpers in the food service areas. Water lines in the galley are normally assumed to be potable.

Inspection on Jan 23, 2010 | Score: 97

Potable Water-Distribution System - Data Logger

There was no information provide on the certified data security features of the data logging system installed on the potable water distribution system. This Endress and Hauser system is used to record halogen an pH levels in lieu of chart recorders at the forward and aft distant points.

Potable Water-Cross-Connection Control Program

There was no listing for the backflow preventers installed in the deck 0 Changing room clothes washers or the #1 and #2 hydrophore pumps in the engine spaces on the comprehensive listing of backflow prevention devices.

Potable Water-Cross-Connection Control Program

The comprehensive listing of backflow preventers which were not able to be tested did not include the backflow prevention type or model used. This was the case for all preventers installed under the potable water areas.

Other-Laundry

Clean sheets were sorted thru using a clean tarp on the deck in front of the flat roller/iron machines. Staff stand and walk on these clean tarps and in some cases the clean sheets made contact with the deck surrounding the tarps, and the deck area around the machines was soiled. Additionally, staff did not wear shoe covers, and the clean towels, napkins and odd items sorted out of the piles of clean were set on the soiled deck, rather than in some bin or container to protect them.

Other-Deck 12 Port/Aft Outside Balcony

Approximately 195 plastic buckets used to chill wine and champagne in cabins were stored in an outside balcony space directly on the deck. These buckets were in nested stacks and wrapped in plastic bags.

Other-Pilot Station at Sr. Officer Cabin #49214

The corridor of cabins near 49214 had a strong noxious odor which appeared to be coming from the pilot station beside this cabin.

Recreational Water Facilities-Deck 5 Amphitheater Pool

There was a 1/2 inch to 3 inch gap present along the outside perimeter of the amphitheater pool platform deck and the side wall of the pool surrounding. This gap represents a significant entrapment hazard. The pool is not in use as a public pool with the platform at a swim depth, but if such a change is ever made the entrapment hazard presented in this pool should be professionally evaluated and corrected.

Galley-Vintages

There was an open hole on the locking mechanism on door 8.4.3.

Other-Giovanni's Dining Room

There were two dispensing containers of vinegar and olive oil displayed in the dining room. The deck/bulkhead juncture in this area was not coved.

Galley-Giovanni

There was loose and peeling sealant on the front of the fryer.

Galley-Giovanni

There was missing and peeling sealant on the sides of the two hotplates.

Galley-Giovanni

The sides of the two hotplates were soiled where there was missing and peeling sealant.

Other-150 Central Park Bar Area

The right glass panel on the mug warmer was cracked.

Galley-Parc Cafe

The deck beneath the clean dish storage was dusty.

Buffet-Parc Cafe

The plastic coating was peeling on one of the heat lamps.

Pantry-Ice Cream Parlor

The previously cleaned blender tops were slightly soiled.

Galley-Seafood Shack

There was loose sealant on the front of the left fryer.

Bar-Boardwalk

The paper towels at the handwash station were wet. The bar was not open.

Bar-Boardwalk

Potentially hazardous food such as sandwiches and corn dogs were served from this bar. According to the staff, these items were on time control and were covered under the time control plan for the adjacent Johnny Rockets restaurant. However, the time control plan for Johnny Rockets did not mention the Boardwalk Bar.

Bar-Provisions

For several dates in December and January the provisions inspections log sheet only had a few types of food pallets recorded as having been inspected. For example, the log for December 19 stated that produce pallets were inspected but did not mention any other items. According to the staff, all of the food and non-food items are inspected before entering the ship, and then the provisions master spot checks a few pallets once they are aboard. The spot checks from the provisions master are then recorded on the log, but the initial inspections are not.

Dining Room-Deck 5 - Departure Lounge

There were several tables preset with dinnerware. Passengers waiting to disembark were sitting at these tables. Per staff, a few unset tables are provided for disembarking passengers, however on this date, there were excess passengers and not all of the tables were cleared.

Dining Room-Deck 5 - Wait Station

There were small vases of artificial flowers stored in the cabinet with the clean coffee and creamer urns.

Galley-Deck 5 - The Cage

The deck was soiled below the deck stands.

Food Service General-Vitality Juice Machines

There were holes on the interior front panel directly below the juice concentrate containers. In addition, there was an open seam around the interior of the door frame, exposing the insulation behind.

Galley-Deck 5 - Wine Stand

The deck was soiled below the soda cabinet.

Galley-Deck 5 - Pastry Station

The right alto-sham upper door seal was missing.

Galley-Deck 5 - Pastry Station

Condensate was pooling on the floor of the undercounter ice cream freezer technical compartment.

Galley-Deck 5 - Dishwash Area

A few pans were stacked wet, impeding air drying.

Galley-Vintages

There was condensate collecting on the top of the technical compartment below the utility sink.

Galley-Deck 5 - Hot Section

The previously cleaned grills were soiled ialong the grease chutes.

Galley-Chef's Office

Four cases of soda and water were stored on the deck. This area was not constructed for food storage.

Galley-Deck 4 - Walk In Refrigerator 5411.133

One hotel pan of shredded cheese was not listed on the cooling logs.

Galley-Deck 4 - Bakery

All the seals on the proofing oven doors were damaged.

Provisions-Beverage Stores and Dry Stores

The deck was soiled under the deck stands in both areas.

Buffet-

There was no coving at the deck/bulkhead juncture under the handwash sink near the beverage station.

Buffet-

The door for the technical compartment for the starboard cold buffet was difficult to open.

Buffet-Starboard Beverage Station

There was a leak at a backflow prevention device for the juice machine.

Buffet-Forward Buffet

The light bulb was not shielded or shatter-resistant at the starboard hot counter.

Buffet-Forward Buffet

The door for the technical compartment at the beverage station was missing.

Galley-Dry Store #2834

There was a void space where the locking pin inserted in the door frame.

Galley-Warewash

There were two racks of inverted glasses on the clean storage racks. The bottom of these glasses were dusty.

Galley-Warewash

The bowls were loaded on the conveyors so that they were overlapping one another.

Bar-Java Bar

There was less than 4 inches of space between the bottom of the two glass door refrigerators and the countertop.

Bar-Java Bar

The temperature of the individual milk cartons inside the undercounter refrigerator was measured at 46° F.

Bar-Java Bar

The thermometer was placed inside an ice bath. The thermometer read 50° F. Staff was unaware on the procedures of calibrating the thermometer.

Medical-4 Hour Report

The ship did not submit a 4 hour gastro-intestinal report on January 23rd.

Medical-

On January 17th, there were 2 ill crew members seen by the medical staff. A review of StarDocs showed that the asymptomatic cabin mates were not interviewed until January 18th.

Housekeeping-Outbreak Prevention and Response Plan

According to the plan, the "card cleaners" were responsible for disinfecting the public areas. There was no mention of the frequency of disinfection.

Pantry-Deck 12 and 14 Starboard Ice Pantries

There was an excessive amount of dust on the clean items on the storage racks.

Buffet-Windjammer

There were gaps between sections of the sneeze shields throughout the windjammer and wipe out cafe. Food was stored directly below the open gaps.

Buffet-Windjammer Starboard Aft Beverage Station

The cover was missing from the water dispenser of the ice/water machine.

Buffet-Windjammer Starboard Service Line

There was an unsealed opening around the electrical lines penetration inside the technical space for the cold basin.

Galley-Windjammer Potwash

There was not enough dirty storage at the potwash. Two trolleys full of sheet pans and plastic bins were stored outside of the potwash in the galley walk way.

Galley-Windjammer Hot Galley Dry Stores

The deck below the storage shelf was soiled in the corners.

Buffet-Concierge Lounge

There was an open seam at the front of the left ceramic top warmer.

Children Area-

The disinfection wipes used for the diaper changing station stated that they were for use on hands and face. They did not mention for use on a hard surface.

Buffet-Windjammer Starboard Aft Beverage Station

The technical compartment cover for the handwash station was damaged and did not fit on the pegs. The cover was on the deck.

Buffet-Windjammer Scraping Stations

The deck/bulkhead and deck/cabinet juncture was not coved at the dirty cart storage area. Per staff, the cart was always used to stage dirty dishes. The deck was soiled in this area.

Galley-Windjammer Potwash

There was excessive condensate on the deckhead above the potwash machine.

Galley-Solarium

The time control plan did not list the units on time control.

Galley-Solarium

The raw ground turkey, in the freezer, was stored above the cooked shrimp and raw tuna. This was corrected.

Galley-Bell Box Deck 12

The profile strip between the flat grill was loose, creating a gap.

Safety

Serious crimes and injuries on cruise ships that make port in the U.S. are required to be reported to the Coast Guard. Smaller-scale crimes and thefts are reported to local police authorities (if reported at all). Incidents and inspections from 2010 to the present are shown below.

Crimes & Incidents
19

Incidents

See Details »

Coast Guard Inspections
26

Deficiencies (found in 17 inspections).

See Details »

Coast Guard Inspections: Details

Inspection on May 06, 2015

No deficiencies found

Inspection on Nov 15, 2014

No deficiencies found

Inspection on Jul 26, 2014

No deficiencies found

Inspection on Jul 12, 2014

No deficiencies found

Inspection on May 17, 2014

No deficiencies found

Inspection on Nov 16, 2013

No deficiencies found

Inspection on Nov 04, 2013

No deficiencies found

Inspection on May 18, 2013

No deficiencies found

Inspection on Nov 17, 2012

Fire Fighting

74SOLAS (09) CH II-2/Reg 9.2.2.3.2.2 Smaller, enclosed rooms within a space that have less than 30% communicating openings to that space are considered separate spaces. Window to Chef's office main galley completely covered with papers.

Fire Fighting

74SOLAS(09) CH II-2/Reg 13.1.2 ...Escape routes shall be maintained in a safe condition, clear of obstacles. Storage of trash bins for Solarium Galley, Deck 16 are blocking route for emergency exit.

Fire Fighting

74SOLAS(09)CHII-2/Reg 13.3.2.5.1 ... The means of escape, including stairways and exits, shall be marked by lighting or photoluminescent strip indicators. emergency exit path near Sloarium Galley in way of FSD 15.2.5 missing photoluminescent.

Inspection on Jun 19, 2012

No deficiencies found

Inspection on Jun 05, 2012

No deficiencies found

Inspection on May 18, 2012

Accommodation/Occupational Safety

Safe escape routes shall be provided. Access to and from gym and crew rec. areas, as well as stores with acces to crew cab passageways using zip ties to prevent passenger access with emergency escape. Solas 74 (09 Cons) ChII-2 Part D Reg 13.1.1

Fire Fighting

Waste Receptacles shall be constructed of non-combustable materials. Rolling plastic push receptacles being used to dispose of combustible material on deck 4 and 7 galleys.

Fire Fighting

Where the contents/ use of space are such that there is doubt as to the classification, it shall be treated as one having more stringent requirements IAW categories "1" to "14". Pallets of paint found stored in fwd mooring station outside of the paint locker. SOLAS 74 CH II-2 Reg 9/ 2.2.3.2.2

Fire Fighting

Additional aids for escapes shall be provided as necessary to ensure clear marking. Emergency Escape sign deck 6 aft sound station has escape sign that does not lead to escape. SOLAS 74 (09 Cons) CHII-2 Part D Reg 13.1.3

Fire Fighting

Escape doors from public spaces that are normally latched shall be fitted with a means of quick release. Emergency escape exit leading into the Pinacle Lounge from the Viking Lounge has a locking mechanism which could prevent ready means of escape. 74 SOLAS (09 CONS) Reg 13/3.2.b.2

Inspection on Nov 19, 2011

Fire Fighting

0710 - The construction of doors and door frames in "A" class divisions with means of securing them when closed. Door FDTT.4.13 did not properly close upon release. 74 SOLAS (09 cons) II-2/9.4.1.1.2

Fire Fighting

0710 - Where the contents and use of a space are such that there is a doubt as to its classification it shall be treated as a space within the relevant category having the most stringent boundary requirements. Carpenter facility store room on port side tank top deck contains flammable locker not suited for category space. 74 SOLAS (09 cons) II-2/9.2.2.3.2.2

Fire Fighting

0725 - Fixed pressure water-spraying fire-extinguishing system shall comply with the provisions of the FSS Code. The Hi-Fog nozzle in garbage room, deck 2, by door 2.7.9 was damaged and is missing the thermal expansion fluid. 74 SOLAS (09 cons) II-2/10.4.1.1.3

Engineering

0830 - Oil fuel pipes which if damaged would allow oil to escape shall be fitted with a quick-closing valve capable of being closed from a space outside machinery space. Quick-closing valve 6414V046 not capable of remote closure. 74 SOLAS (09 cons) II-2/4.2.2.3.4

Fire Fighting

0915 - Means of escape shall be marked with additional aids to ensure clear marking for emergency situations. Exit path from crew changing room (port side) in through ice rink not adequately marked in technical room. 74 SOLAS (09 cons) II-2/13.1.3

Fire Fighting

0960 - Escape routes shall be maintained in a safe condition, clear of obstacles. Four wheelchairs and four electric scooter were found stored in forward staircase, deck 2, starboard side. 74 SOLAS (09 cons) II-2/13.1.2

Inspection on May 09, 2011

Fire Fighting

Escape routes shall be maintained in safe conditions clear of obstacles. Table on deck 16 - Windjammer Cafe - is blocking exit path. SOLAS 74 CH II, Reg 13.1.2

Fire Fighting

Passanger cabins blocked from closing using hold backs or dead bolts. Ships proceedures for ensuring maintance for structural fire integrity not followed by housekeeping staff. SOLAS 74 CH II02 Reg 2.1.1.4 & ISM Reg 7

Inspection on Nov 13, 2010

Fire Fighting

Approximately 10 passenger cabin doors were blocked open with no crew of personnel in the area, thereby reducing the ability to contain, control, or suppress fire and explosion. SOLAS 74 (2009 con'ed) II-2/2.1.1.4

Accommodation/Occupational Safety

Emergency escape is blocked and 6-B stbd aft 3-18 crew egress is blocked. SOLAS47 2009 Con'ed II-2/13.1.2

Accommodation/Occupational Safety

Escape routes shall be maintained in safe condition, clear of obsticals. Areas by FSD 15,2,4. SOLAS74 2009 Con'ed II-2/13.1.2

Accommodation/Occupational Safety

Escape routes shall be maintained in safe condition, clear of obsticals. Areas by FSD 15,2,8. SOLAS74 2009 Con'ed II-2/13.1.2

Accommodation/Occupational Safety

Escape routes shall be maintained in safe condition, clear of obsticals. Areas by FSD 16,2,4. SOLAS74 2009 Con'ed II-2/13.1.2

Fire Fighting

There are multiple spaces with excessive combustible material IWO photo shop, dark room, print shop, garbage room, and crew laundry. ILO 147 pg 48.

Fire Fighting

Two lockers are inappropriately located in oil barr store F.D. 5.4. Over 15 computer monitors were found in store rooms located behind F.D. 783, specifically technical room has detection but no suppression, making it an improper use of space. the teen room storage locker is a cat 7 space and has a high amount of combustible material in it. SOLAS74 (2009 con'ed) II-2/9.2.2.3.2.2.

Inspection on May 22, 2010

No deficiencies found

Inspection on Feb 19, 2010

No deficiencies found

Crimes & Incidents: Details

Jan 08, 2015

Person Overboard

A 22-year-old man went overboard the Oasis of the Seas at 6:07 a.m. and was rescued by the Disney Magic shortly thereafter.

Source: Media Reports

Jan 04, 2015

Drowning

A 4-year-old boy nearly drowned in a swimming pool aboard the Oasis of the Seas and was taken in critical condition to Broward Health Medical Center.

Source: Media Reports

Sep 01, 2013

Theft

$250 worth of items stolen from woman's luggage

Source: Local Police Authorities

Aug 17, 2013

passenger stole another passenger's phone

Source: Local Police Authorities

Aug 03, 2013

domestic dispute

Man grabbed girlfriend and put her in chokehold

Source: Local Police Authorities

Aug 01, 2013

theft

Victim claims someone entered his roma and stole hat and sunglasses

Source: Local Police Authorities

Jul 28, 2013

theft

Purse stolen - estimated value of $275

Source: Local Police Authorities

Jun 07, 2013

Verbal fight between guests

Source: Local Police Authorities

May 25, 2013

$200 worth of chips stolen from passengers in casino

Source: Local Police Authorities

Apr 18, 2013

theft

700 dollars stolen from safe

Source: Local Police Authorities

Feb 14, 2013

death

man passed away in room

Source: Local Police Authorities

Feb 08, 2013

battery

unruley passenger

Source: Local Police Authorities

Jan 19, 2013

narcotics on ship

cleaning crew found bag of marijuana

Source: Local Police Authorities

Jan 11, 2013

theft

5,000 ring gone

Source: Local Police Authorities

Nov 16, 2012

Incident Investigation

Involved in a Marine Casualty

Source: US Coast Guard

May 13, 2012

Incident Investigation

Involved in a Marine Casualty

Source: US Coast Guard

Jan 22, 2011

Material Failure (Vessels)

OASIS OF THE SEAS's ship manager contacted the Coast Guard to notify that the vessel which was currently moored up in Port Everglades had its starboard azipod OOC. Vessel's rep stated that vessel's amidships and port azipods were in proper operating condition. Root cause of stbd azipod failure unknown, but ship's crew believes it has to do with the unit's uninterrupted power source (UPS) as it had been maintenanced that morning. Classification Society (DNV) notified and attested that vessel could maneuver appropriately with only two working azipods. DNV issued a condition of class for the vessel to repair the stbd azipod. Vessel cleared to leave port at request time of 1700. 8 February 2011, DNV attested that starboard azipod was in proper operating condition. Condition of class deleted.

Source: US Coast Guard

Nov 26, 2010

Incident Investigation

Involved in a Marine Casualty

Source: US Coast Guard

May 07, 2010

Material Failure (Vessels)

Emergency generator suffered damage. While doing weekly checks the engine was making noises and it was discovered that Cylinder A1 crankshaft was loose and hitting the crankcase cover. After DNV survey, there was a class condition issued to have machinery repaired prior to 08/08/2010.

Source: US Coast Guard
CREDITS & SOURCES

Illustrations: Josh Cochran, special to ProPublica. Data: Coast Guard Port State Information eXchange, Coast Guard Incident Investigative Reports, Coast Guard Marine Casualties & Pollution Data, IMO GISIS Marine Casualties, CDC Inspections & Deficiencies, CDC Outbreaks, CruisePage Man Overboard List, Local crime reports gathered by reporters Lynn Walsh & Dan Krauth, other local crime reports. Photos: VesselFinder. Icons: Jessica Lock, Juan Pablo Bravo,Hans Gerhard Meier.

1Details in these illustrations are inspired by David Foster Wallace's A Supposedly Fun Thing I'll Never Do Again. References to his seven night experience aboard the Nadir are hidden throughout. How many have you seen? Psst. Here are the answers.