ER Inspector ROBERT WOOD JOHNSON UNIVERSITY HOSPITALROBERT WOOD JOHNSON UNIVERSITY HOSPITAL

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Updated September 19, 2019

This database was last updated in September 2019. It should only be used as a historical snapshot.Researchers can find more recent data on timely and effective care in the Centers for Medicare and Medicaid Services’ hospitals datasets and guidance about hospital regulations.

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ER Inspector » New Jersey » ROBERT WOOD JOHNSON UNIVERSITY HOSPITAL

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ROBERT WOOD JOHNSON UNIVERSITY HOSPITAL

one robert wood johnson place, new brunswick, N.J. 08901

(732) 937-8525

70% of Patients Would "Definitely Recommend" this Hospital
(N.J. Avg: 66%)

4 violations related to ER care since 2015

Hospital Type

Acute Care Hospitals

Hospital Owner

Voluntary non-profit - Private

ER Volume

Very high (60K+ patients a year)

See this hospital's CMS profile page or inspection reports.

Patient Pathways Through This ER

After a patient arrives at the emergency room, they are typically seen by a doctor or medical practitioner and then either sent home or admitted to the hospital and taken to a room. A small percentage of patients leave without being seen. The chart below shows on average how long each of these pathways take. Lower numbers are better, and all times refer to the average length of time people waited.

Arrives at ER
0% of patients leave without being seen
6hrs 34min Admitted to hospital
9hrs 16min Taken to room
3hrs Sent home

All wait times are average.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages for hospitals with very high ER volumes. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

Measure
Average for this Hospital
How this Hospital Compares

(to other hospitals with similar
ER volumes, when available)

Discharged Patients
Time Until Sent Home

Average time patients spent in the emergency room before being sent home (if not admitted).

3hrs
National Avg.
2hrs 50min
N.J. Avg.
2hrs 46min
This Hospital
3hrs
Impatient Patients
Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner.

0%
Avg. U.S. Hospital
2%
Avg. N.J. Hospital
1%
This Hospital
0%
Admitted Patients
Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

6hrs 34min
National Avg.
5hrs 33min
N.J. Avg.
6hrs 48min
This Hospital
6hrs 34min
Admitted Patients
Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

2hrs 42min
National Avg.
2hrs 24min
N.J. Avg.
3hrs 10min
This Hospital
2hrs 42min
Special Patients
CT Scan

Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.

No Data Available

The number of cases/patients is too few to report. Results are based on a shorter time period than required.

National Avg.
27%
N.J. Avg.
24%
This Hospital
No Data Available

Violations Related to ER Care

Problems found in emergency rooms at this hospital since 2015, as identified during the investigation of a complaint. About This Data →

Violation
Full Text
EMERGENCY SERVICES POLICIES

Jul 1, 2016

Based on medical record review, review of facility documentation and staff interview, it was determined that the facility failed to ensure all policies and procedures were implemented. Findings include: Reference: Facility policy Title: EMTALA; On page 8 of 16, #4.

See More ↓

Based on medical record review, review of facility documentation and staff interview, it was determined that the facility failed to ensure all policies and procedures were implemented. Findings include: Reference: Facility policy Title: EMTALA; On page 8 of 16, #4. On-call Physicians, #3. No Discrimination states, "No on-call physician shall discriminate in his or her response to a call or refuse to treat an individual on the basis of race, color, natural origin, ability to pay, method or source of payment, or any other reason unrelated to an individuals need for service or the availability of needed services in the facility, such as a prior diagnoses or any disability." Findings include: 1. A review of the Pediatric Neurologist on-call list for 6/2/16 and 6/3/16 was reviewed. The list revealed that Staff #9 was on-call both dates. 2. Documentation in Medical Record #1 indicated that Staff #9 did not evaluate or treat the patient related to a pending law suit the patient's mother has against the Pediatric Neurology Group that was on-call at the time. a. The patient was in need of assessment and treatment by a pediatric neurologist and Staff #9 failed to provide either, which resulted in the patient having to be transferred to another acute care facility. 3. The above was confirmed by Staff #1.

See Less ↑
POSTING OF SIGNS

Jun 30, 2016

Based on observation during a tour it was determined that the facility failed to conspicuously post EMTALA signage in all areas where patients are waiting for examination and treatment.

See More ↓

Based on observation during a tour it was determined that the facility failed to conspicuously post EMTALA signage in all areas where patients are waiting for examination and treatment. Findings include: 1. On 6/29/16 at 2:00 PM the Observation Unit was toured in the presence of Staff #2, #3, #6, and #21. 2. Observation Bays #9, #10, #11, #12, #20, #21, #22, and #23 did not have EMTALA signage posted in an area likely to be noticed by patients in these bays.

See Less ↑
EMERGENCY ROOM LOG

Jun 30, 2016

A.

See More ↓

A. Based on review of the ED Log and medical records, and staff interview, it was determined that not all log entries are accurate. Findings include: 1. Documentation in Medical Record #15 states the disposition of the patient as "Discharge Home." 2. Documentation on the ED log states the disposition of the patient as "LWBT" (Left without being treated). 3. The above findings were confirmed by Staff #3. B. Based on review of the Labor and Delivery (L&D) Daily Log and medical record review, it was determined that the facility failed to maintain an accurate log that reflects whether a patient seeking treatment was transferred, admitted , or discharged . Findings include: 1. On 6/29/16, the L&D Loft Unit was toured, and the Antepartum Loft Daily Log [L&D Triage] was reviewed. Gaps in log entries were noted. Medical records of patients listed on the log were selected for review. 2. The log entries for Patients #33, #34, and #35 did not have a disposition specified in the "Patient discharged / Transferred To:" section. a. Review of Medical Record #33 indicated Patient #33 was evaluated in the Loft and then admitted to L&D with a diagnosis of Pre-Eclampsia. b. Review of Medical Record #34 indicated Patient #34 was evaluated in the Loft and then was discharged to home. c. Review of Medical Record #35 indicated Patient #35 was evaluated in the Loft and was then discharged home. 3. The Log entry for Patient #35 did not indicate a time of arrival to the Loft. a. Review of Medical Record #35 indicated the patient arrived to the unit on 6/13/16 at 1539.

See Less ↑
DELAY IN EXAMINATION OR TREATMENT

Jun 30, 2016

Based on medical record review, review of facility documentation and staff interview, it was determined that the facility failed to ensure all patients are provided an appropriate medical screening exam without delay. Findings include: Reference: Facility Policy Title: EMTALA; On page 8 of 16, #4.

See More ↓

Based on medical record review, review of facility documentation and staff interview, it was determined that the facility failed to ensure all patients are provided an appropriate medical screening exam without delay. Findings include: Reference: Facility Policy Title: EMTALA; On page 8 of 16, #4. On-call Physicians, #3. No Discrimination states, " No on-call physician shall discriminate in his or her response to a call or refuse to treat an individual on the basis of race, color, natural origin, ability to pay, method or source of payment, or any other reason unrelated to an individuals need for service or the availability of needed services in the facility, such as a prior diagnoses or any disability. " Findings include: 1. A review of the Pediatric Neurologist on-call list for 6/2/16 and 6/3/16 was reviewed. a. The list revealed that Staff #9 was on-call both days. 2. Documentation in Medical Record #1 indicated that Staff #9 did not evaluate or treat the patient related to a pending law suit the patient's mother has against the Pediatric Neurology Group that was on-call at this time. a. The ED attending physician ordered a pediatric neurology consult for the patient. Staff #9 failed to provide the consult, which resulted in the patient having to be transferred, therefore causing a delay in treatment. 3. The above was confirmed by Staff #1.

See Less ↑
Notes

“Average time” refers to the median wait time (the midpoint of all patients' wait times). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a “lower is better” pattern.

Additional design and development by Mike Tigas and Sisi Wei.

Sources

All data comes from the Centers for Medicare and Medicaid Services. Detailed quality measures at the hospital, state and national level were last updated September 2019. Most data was collected between October 2017 and October 2018. Data on ER-related violations is from January 2015 to June 2019.

Additional Info

How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data

Don’t See Your ER?

In some cases we aren’t able to identify the exact location of a hospital, so it doesn’t appear on our mapped search results. However, it may still be in our database – try looking for it in the list of hospitals on each state's page.

In other cases, the hospital is missing from our database because it doesn't have an emergency department.

In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems).

If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. If so, please email us with the hospital name and address.