ER Inspector JAMAICA HOSPITAL MEDICAL CENTERJAMAICA HOSPITAL MEDICAL CENTER

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Updated September 19, 2019

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JAMAICA HOSPITAL MEDICAL CENTER

89th avenue and van wyck expressway, jamaica, N.Y. 11418

(718) 262-6000

54% of Patients Would "Definitely Recommend" this Hospital
(N.Y. Avg: 66%)

1 violation related to ER care since 2015

Hospital Type

Acute Care Hospitals

Hospital Owner

Voluntary non-profit - Private

ER Volume

Very high (60K+ patients a year)

See this hospital's CMS profile page or inspection reports.

Patient Pathways Through This ER

After a patient arrives at the emergency room, they are typically seen by a doctor or medical practitioner and then either sent home or admitted to the hospital and taken to a room. A small percentage of patients leave without being seen. The chart below shows on average how long each of these pathways take. Lower numbers are better, and all times refer to the average length of time people waited.

Arrives at ER
3% of patients leave without being seen
8hrs 16min Admitted to hospital
13hrs 11min Taken to room
4hrs 47min Sent home

All wait times are average.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages for hospitals with very high ER volumes. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

Measure
Average for this Hospital
How this Hospital Compares

(to other hospitals with similar
ER volumes, when available)

Discharged Patients
Time Until Sent Home

Average time patients spent in the emergency room before being sent home (if not admitted).

4hrs 47min
National Avg.
2hrs 50min
N.Y. Avg.
3hrs 26min
This Hospital
4hrs 47min
Impatient Patients
Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner.

3%
Avg. U.S. Hospital
2%
Avg. N.Y. Hospital
2%
This Hospital
3%
Admitted Patients
Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

8hrs 16min
National Avg.
5hrs 33min
N.Y. Avg.
7hrs 50min
This Hospital
8hrs 16min
Admitted Patients
Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

4hrs 55min
National Avg.
2hrs 24min
N.Y. Avg.
3hrs 12min
This Hospital
4hrs 55min
Special Patients
CT Scan

Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.

17%
National Avg.
27%
N.Y. Avg.
26%
This Hospital
17%

Violations Related to ER Care

Problems found in emergency rooms at this hospital since 2015, as identified during the investigation of a complaint. About This Data →

Violation
Full Text
INTEGRATION OF EMERGENCY SERVICES

Dec 4, 2015

Based on document review, and staff interview, in 1 of 17 medical records reviewed, it was determined this standard is not met, as is evidenced by the lack of patient safety assessment prior to discharge.

See More ↓

Based on document review, and staff interview, in 1 of 17 medical records reviewed, it was determined this standard is not met, as is evidenced by the lack of patient safety assessment prior to discharge. (MR#1) Findings include: Review of MR#1 identified; a [AGE] year old female was brought to the facility by EMS when her daughter activitated 911 and declared her mother was suicidal. The patient denied suicidal ideation upon assessment. She admitted to having financial diffulties and stated that she was hit by her daughter during an altercation. She was discharged to home in the company of her daughter. There is no documentation in the medical record that a pre-discharge safety assessment was conducted or that the issue of domestic violence was addressed, or that the family was provided with any direction in resolving their issues.

See Less ↑
Notes

“Average time” refers to the median wait time (the midpoint of all patients' wait times). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a “lower is better” pattern.

Additional design and development by Mike Tigas and Sisi Wei.

Sources

All data comes from the Centers for Medicare and Medicaid Services. Detailed quality measures at the hospital, state and national level were last updated September 2019. Most data was collected between October 2017 and October 2018. Data on ER-related violations is from January 2015 to June 2019.

Additional Info

How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data

Don’t See Your ER?

In some cases we aren’t able to identify the exact location of a hospital, so it doesn’t appear on our mapped search results. However, it may still be in our database – try looking for it in the list of hospitals on each state's page.

In other cases, the hospital is missing from our database because it doesn't have an emergency department.

In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems).

If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. If so, please email us with the hospital name and address.