ER Inspector METHODIST DALLAS MEDICAL CENTERMETHODIST DALLAS MEDICAL CENTER

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Updated September 19, 2019

This database was last updated in September 2019. It should only be used as a historical snapshot.Researchers can find more recent data on timely and effective care in the Centers for Medicare and Medicaid Services’ hospitals datasets and guidance about hospital regulations.

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ER Inspector » Texas » METHODIST DALLAS MEDICAL CENTER

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METHODIST DALLAS MEDICAL CENTER

1441 north beckley avenue, dallas, Tex. 75203

(214) 947-2879

77% of Patients Would "Definitely Recommend" this Hospital
(Tex. Avg: 74%)

4 violations related to ER care since 2015

Hospital Type

Acute Care Hospitals

Hospital Owner

Voluntary non-profit - Other

ER Volume

High (40K - 60K patients a year)

See this hospital's CMS profile page or inspection reports.

Patient Pathways Through This ER

After a patient arrives at the emergency room, they are typically seen by a doctor or medical practitioner and then either sent home or admitted to the hospital and taken to a room. A small percentage of patients leave without being seen. The chart below shows on average how long each of these pathways take. Lower numbers are better, and all times refer to the average length of time people waited.

Arrives at ER
8% of patients leave without being seen
6hrs 23min Admitted to hospital
9hrs 14min Taken to room
3hrs 49min Sent home

All wait times are average.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages for hospitals with high ER volumes. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

Measure
Average for this Hospital
How this Hospital Compares

(to other hospitals with similar
ER volumes, when available)

Discharged Patients
Time Until Sent Home

Average time patients spent in the emergency room before being sent home (if not admitted).

3hrs 49min
National Avg.
2hrs 42min
Tex. Avg.
2hrs 26min
This Hospital
3hrs 49min
Impatient Patients
Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner.

8%
Avg. U.S. Hospital
2%
Avg. Tex. Hospital
2%
This Hospital
8%
Admitted Patients
Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

6hrs 23min

Data submitted were based on a sample of cases/patients.

National Avg.
5hrs 4min
Tex. Avg.
4hrs 54min
This Hospital
6hrs 23min
Admitted Patients
Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

2hrs 51min

Data submitted were based on a sample of cases/patients.

National Avg.
2hrs 2min
Tex. Avg.
1hr 46min
This Hospital
2hrs 51min
Special Patients
CT Scan

Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.

No Data Available

The number of cases/patients is too few to report.

National Avg.
27%
Tex. Avg.
28%
This Hospital
No Data Available

Violations Related to ER Care

Problems found in emergency rooms at this hospital since 2015, as identified during the investigation of a complaint. About This Data →

Violation
Full Text
COMPLIANCE WITH 489.24

Jul 25, 2018

Based on observation, record review, and interview, the facility failed to comply with §489.20 and 489.24 - EMTALA, in that, §489.20: A) Patient #8 was brought to the hospital by police for emergency evaluation on 3/21/18 and he was not logged on the Central/Emergency Log. Cross Reference A2405 §489.24: B) Patient #8 was brought to the hospital by police for emergency evaluation on 3/21/18 and he did not have a Medical Screening Examination to determine if there was an Emergency Medical Condition. Cross Reference A2406 .

See More ↓

Based on observation, record review, and interview, the facility failed to comply with §489.20 and 489.24 - EMTALA, in that, §489.20: A) Patient #8 was brought to the hospital by police for emergency evaluation on 3/21/18 and he was not logged on the Central/Emergency Log. Cross Reference A2405 §489.24: B) Patient #8 was brought to the hospital by police for emergency evaluation on 3/21/18 and he did not have a Medical Screening Examination to determine if there was an Emergency Medical Condition. Cross Reference A2406

See Less ↑
EMERGENCY ROOM LOG

Jul 25, 2018

Based on record review and interview, the facility failed to maintain a Central Log of all patients who presented to the hospital for evaluation, in that, Findings included Patient #8 was brought to the hospital by police for emergency evaluation on 3/21/18 and he was not logged on the Central/Emergency Log. During an interview on 7/25/18 ending at 2:20 PM, Personnel #5 was asked about the incident.

See More ↓

Based on record review and interview, the facility failed to maintain a Central Log of all patients who presented to the hospital for evaluation, in that, Findings included Patient #8 was brought to the hospital by police for emergency evaluation on 3/21/18 and he was not logged on the Central/Emergency Log. During an interview on 7/25/18 ending at 2:20 PM, Personnel #5 was asked about the incident. Personnel #5 stated, "DPD (Dallas Police Department) brought him in ambulatory. I asked if he needed medical clearance. The Officer was defensive. I told him I did not currently have a room; it was going to be a minute. He (Officer) stated- We'll go somewhere else. I had 4 ambulances at that time and him. We had been on disaster level for a while." Personnel #5 was informed the patient was not logged. Personnel #5 stated, "My mistake. He fell through the cracks." During an interview on 7/25/18 at 12:49 PM, Personnel #3 (Risk Manager) was informed of the policy to log all patients and what intervention had been done after she realized the patient had not been logged. Personnel #3 stated, "No. Nothing."

See Less ↑
MEDICAL SCREENING EXAM

Jul 25, 2018

Based on record review and interview, the facility failed to provide a Medical Screening Examination to determine if there was an Emergency Medical Condition for all patients that present to the hospital for evaluation, in that, 1 of 1 Emergency Department patients (Patient #8) was brought to the hospital by police for emergency evaluation on 3/21/18 and the hospial did not ensure a Medical Screening Examination. Findings included Patient #8 was brought to the hospital by police for emergency evaluation on 3/21/18 and the hospial did not ensure a Medical Screening Examination (MSE). During an interview on 7/25/18 ending at 2:20 PM, Personnel #5 was asked about the incident.

See More ↓

Based on record review and interview, the facility failed to provide a Medical Screening Examination to determine if there was an Emergency Medical Condition for all patients that present to the hospital for evaluation, in that, 1 of 1 Emergency Department patients (Patient #8) was brought to the hospital by police for emergency evaluation on 3/21/18 and the hospial did not ensure a Medical Screening Examination. Findings included Patient #8 was brought to the hospital by police for emergency evaluation on 3/21/18 and the hospial did not ensure a Medical Screening Examination (MSE). During an interview on 7/25/18 ending at 2:20 PM, Personnel #5 was asked about the incident. Personnel #5 stated, "DPD (Dallas Police Department) brought him in ambulatory. I asked if he needed medical clearance. The Officer was defensive. I told him I did not currently have a room; it was going to be a minute. He (Officer) stated - We'll go somewhere else. I had 4 ambulances at that time and him. We had been on disaster level for a while." During an interview on 7/25/18 at 12:49 PM, Personnel #3 (Risk Manager) was asked to verify that there was no patient record including MSE for Patient #8. Personnel #3 stated, "No."

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STABILIZING TREATMENT

Jul 25, 2018

Based on record review and interview, the hospital failed to readmit the patient on the day of discharge once the Police department Nurses informed the police they could not take care of the patient because he was not weight bearing and could not take care of his activities of daily living.

See More ↓

Based on record review and interview, the hospital failed to readmit the patient on the day of discharge once the Police department Nurses informed the police they could not take care of the patient because he was not weight bearing and could not take care of his activities of daily living. The hospital stated that the patient did not have an emergency medical condition and refused to readmit the patient. Findings include: Patient #1 medical record documents the patient was discharged on [DATE] at 4:13 PM. Patient #1 was discharged to the police and was taken to jail. When Patient #1 arrived at the jail, the nursing staff advised since the patient was non weight bearing and could not take care of his own activities of daily living and they could not admit him to the jail as they could not care for him. Patient #1 was taken back to Hospital A by police and was registered and had a medical screening exam. The patient reported pain in his legs but was determined to not have an emergency medical condition. The patient was discharged back to the police. The police took the patient to Hospital B emergency room and he was registered and given a medical screening exam and was admitted . He was admitted to their trauma unit around 2:22 AM. for pain control and rehabilitation. Orthopedic services saw Patient #1 on 5/5/2018 and stated that he needed to go back to Hospital A and the orthopedic service that has been taking care of the patient for continuity of care. Patient #1 was transferred back to Hospital A and arrived in their trauma unit on 5/5/2018 at 5:19 PM and received pain control and physical therapy during his stay. Patient #1 was discharged back to the jail on 5/11/2018 with a wheelchair provided to the patient. An interview on 7/25/2018 at 1:00 PM with Personnel #3 confirmed the patient came back to Hospital A due to non-weight bearing status and inability to transfer to toilet. Personnel #3 stated the trauma ER physician did a medical screening exam and did not find an emergency medical condition to readmit the patient. Personnel #3 stated that the sheriff deputy sitting with patient had told them the Sheriff Department had wheelchairs for the patient. Patient #1 was discharged and the police took him to Hospital #2. Hospital #2 admitted Patient #2 for pain control and rehabilitation. Once Hospital B trauma surgeon saw Patient #1 he said Patient #1 needed to be transferred back to Hospital A and be cared for the ortho team that has been treating patient for continuity of care. Patient #1 was sent back and was here until 5/11/2018. Patient #1 was discharged back to jail.

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Notes

“Average time” refers to the median wait time (the midpoint of all patients' wait times). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a “lower is better” pattern.

Additional design and development by Mike Tigas and Sisi Wei.

Sources

All data comes from the Centers for Medicare and Medicaid Services. Detailed quality measures at the hospital, state and national level were last updated September 2019. Most data was collected between October 2017 and October 2018. Data on ER-related violations is from January 2015 to June 2019.

Additional Info

How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data

Don’t See Your ER?

In some cases we aren’t able to identify the exact location of a hospital, so it doesn’t appear on our mapped search results. However, it may still be in our database – try looking for it in the list of hospitals on each state's page.

In other cases, the hospital is missing from our database because it doesn't have an emergency department.

In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems).

If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. If so, please email us with the hospital name and address.