ER Inspector WHEATON FRANCISCAN - ST JOSEPHWHEATON FRANCISCAN - ST JOSEPH

ER Inspector

Find and Evaluate Every Emergency Room Near You

Updated September 19, 2019

This database was last updated in September 2019. It should only be used as a historical snapshot.Researchers can find more recent data on timely and effective care in the Centers for Medicare and Medicaid Services’ hospitals datasets and guidance about hospital regulations.

If you are having a heart attack or life-threatening emergency, call 911.

ER Inspector » Wisconsin » WHEATON FRANCISCAN - ST JOSEPH

Don’t see your ER? Find out why it might be missing.

WHEATON FRANCISCAN - ST JOSEPH

5000 w chambers st, milwaukee, Wis. 53210

(414) 447-2130

65% of Patients Would "Definitely Recommend" this Hospital
(Wis. Avg: 76%)

1 violation related to ER care since 2015

Hospital Type

Acute Care Hospitals

Hospital Owner

Voluntary non-profit - Church

ER Volume

Very high (60K+ patients a year)

See this hospital's CMS profile page or inspection reports.

Patient Pathways Through This ER

After a patient arrives at the emergency room, they are typically seen by a doctor or medical practitioner and then either sent home or admitted to the hospital and taken to a room. A small percentage of patients leave without being seen. The chart below shows on average how long each of these pathways take. Lower numbers are better, and all times refer to the average length of time people waited.

Arrives at ER
2% of patients leave without being seen
4hrs 1min Admitted to hospital
5hrs 35min Taken to room
1hr 59min Sent home

All wait times are average.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages for hospitals with very high ER volumes. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

Measure
Average for this Hospital
How this Hospital Compares

(to other hospitals with similar
ER volumes, when available)

Discharged Patients
Time Until Sent Home

Average time patients spent in the emergency room before being sent home (if not admitted).

1hr 59min
National Avg.
2hrs 50min
Wis. Avg.
2hrs 22min
This Hospital
1hr 59min
Impatient Patients
Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner.

2%
Avg. U.S. Hospital
2%
Avg. Wis. Hospital
1%
This Hospital
2%
Admitted Patients
Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

4hrs 1min

Data submitted were based on a sample of cases/patients.

National Avg.
5hrs 33min
Wis. Avg.
4hrs 8min
This Hospital
4hrs 1min
Admitted Patients
Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

1hr 34min

Data submitted were based on a sample of cases/patients.

National Avg.
2hrs 24min
Wis. Avg.
1hr 12min
This Hospital
1hr 34min
Special Patients
CT Scan

Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.

11%
National Avg.
27%
Wis. Avg.
25%
This Hospital
11%

Violations Related to ER Care

Problems found in emergency rooms at this hospital since 2015, as identified during the investigation of a complaint. About This Data →

Violation
Full Text
EMERGENCY SERVICES POLICIES

Oct 16, 2018

Based on record review and interview, the facility failed to ensure that it developed a written policy/procedure/protocol for the use of their sepsis recognition toolkit in the ED (Emergency Department), in 1 of 1 emergency room standards of practice (Sepsis recognition).

See More ↓

Based on record review and interview, the facility failed to ensure that it developed a written policy/procedure/protocol for the use of their sepsis recognition toolkit in the ED (Emergency Department), in 1 of 1 emergency room standards of practice (Sepsis recognition). Findings include: During interview with Quality Coordinator A on 10/11/18 at 9:20 a.m., A stated "we (the hospital) do not have a policy that directs nursing or medical staff on how to use the "Adult Sepsis and Septic Shock Management Optimization toolkit." Record review of the hospital's "Adult Sepsis and Septic Shock Management Optimization toolkit, July 2018" revealed a patient screening tool with four primary criteria: temperature greater than 100.9 degrees Fahrenheit, heart rate greater than 111 beats per minute, respiratory rate greater than 23 breaths per minute and white blood cell count less than 4,000 cells per millimeter squared or greater than 14,000 cells per millimeter squared or 10% immature [DIAGNOSES REDACTED]s. Two of four of the criteria had to be met to result in a "positive" screen that resulted in an additional assessment for organ dysfunction. During interview with ED Supervisor B on 10/15/18 at 10 a.m., B stated "The nurses use the sepsis screening tool on emergency room admission only." B stated "If the patient is negative for sepsis per the tool's criteria then patient's are not re-screened." Record review of Patient #1 revealed a ED admission on 7/27/18 at 12:41 a.m. with chest pain, nausea and dizziness. A sepsis screen was conducted at 12:52 a.m. by RN (Registered Nurse) C and found to be negative. At 12:58 a.m., a blood test for the evaluation of Patient #1's white blood cell count was medically-ordered, with results obtained at 1:52 a.m. (18.8 cells per millimeter squared). There was no documented evidence that an additional primary sepsis screen was repeated after the white blood cell count results were obtained at 1:52 a.m. The hospital did not have a written policy/protocol or procedure that allowed for the documentation of repeated primary screenings during the patient's ED stay when status changes occurred or lab test results were reported after the admission sepsis screening process.

See Less ↑
Notes

“Average time” refers to the median wait time (the midpoint of all patients' wait times). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a “lower is better” pattern.

Additional design and development by Mike Tigas and Sisi Wei.

Sources

All data comes from the Centers for Medicare and Medicaid Services. Detailed quality measures at the hospital, state and national level were last updated September 2019. Most data was collected between October 2017 and October 2018. Data on ER-related violations is from January 2015 to June 2019.

Additional Info

How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data

Don’t See Your ER?

In some cases we aren’t able to identify the exact location of a hospital, so it doesn’t appear on our mapped search results. However, it may still be in our database – try looking for it in the list of hospitals on each state's page.

In other cases, the hospital is missing from our database because it doesn't have an emergency department.

In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems).

If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. If so, please email us with the hospital name and address.