Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Healthcare - VISN 4 (VISN 4)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on January 30, 2012. Also cited in 239 other reports.
Report ID: SPE000000071190, U.S. Department of Veterans Affairs
Reported Entity: VISN 04 Lebanon, PA
Issue:
Veteran A requested a copy of some of his medical record information. Veteran B received Veteran A's medical information in the mail. Veteran B opened up the envelope with medical records inside, noticed the records were not his medical records, closed the envelope and provided the medical record data to a Veteran Service Officer. The Veteran Service Officer contacted Release of Information and the officer will be returning the records. Update: 01/31/12:Veteran B will be sent a letter offering credit protection services, as his SSN and medical information was disclosed.NOTE: There were a total of 31 Mis-Mailed incidents this reporting period. Because of repetition, the other 30 are not included in this report, but are included in the "Mis-Mailed Incidents" count at the end of this report. In all incidents, Veterans will receive a notification letter and/or credit monitoring will be offered if appropriate.
Outcome:
Employee was reminded on the importance of ensuring accuracy when mailing out personal identifiable information.