Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Northwest Network (VISN 20)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on December 29, 2011. Also cited in 208 other reports.
Report ID: SPE000000070162, U.S. Department of Veterans Affairs
Reported Entity: VISN 20 Boise, ID
Issue:
Veteran A's wife called to report they received a letter in the mail of another Veterans lab results. (The name of both Veterans is very similar). The lab results were of blood work and had the other Veterans SSN on the letter. Veteran A's wife will be mailing the letter back to us, so that we are in possession of it and will also be able to contact the correct Veteran. Update: 12/29/11:One Veteran will be sent a letter offering credit protection services.
Outcome:
The lab results were mailed back from the wrong Veteran. I discussed and educated the clerks involved in addressing envelopes for this Veterans team. Will also be notifying their Supervisor and Director. Privacy Officer notified HR & Supervisor. PO suggests staff education to Gold Team clerks. Also as general awareness Supervisor notify other clerks in same job.