Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Sunshine Healthcare Network (VISN 8)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on December 12, 2012. Also cited in 369 other reports.
Report ID: PSETS0000083628, U.S. Department of Veterans Affairs
Reported Entity: VISN 08 Orlando, FL
Issue:
Veteran B's appointment letter was delivered with Veteran A's appointment letter in the same envelope. When Veteran A called to cancel his additional appointment, he discovered the letter belonged to Veteran B. Veteran A will return the letter and envelope to the Outpatient Clinic (OPC) that generated and mailed the appointment letters. The letter had Veteran B's last initial and last four of SSN printed on the upper right corner, in addition to his home address and clinic name. No other information was disclosed. Update: 12/13/12:Veteran B will receive a HIPAA letter of notification.
Outcome:
Re-emphasized to all clerks, including volunteers, to exercise more caution when preparing correspondence.