Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
KAISER FOUNDATION HOSPITAL - FONTANA
Cited by the California Department of Public Health for a violation of California’s Health and Safety Code relating to medical privacy during an inspection that began on January 30, 2012. Also cited in 6 other reports.
Report ID: 9VKS11, California Department of Public Health
Reported Entity: KAISER FOUNDATION HOSPITAL FONTANA
Issue:
Based on interview and record review, the facility failed to protect Patient A's medical information. This breach caused Patient A's protected health care information to be released.Findings:The facility self reported that a billing statement was accidentally mailed to a wrong patient.Review of the letter sent to Patient A dated 1/20/12 indicated, a letter containing the ER co-payment information was mailed to another patient in error. The information included: Name, medical record number, discharge date, and co-payment amount.During an interview with the Facility's Accreditation and Licensing Director on 2/2/12 at 8:50 AM, the Director confirmed and stated that the patient was notified of the error.Review of the facility's policy and procedure titled "Information Management", On-Line Number: IM.HI.PHI.018 revealed that the facility "Must take action to reduce or eliminate, to the extent feasible, any known harm caused by an impermissible use or disclosure of Protected Health Information (PHI) by ... or its business associates."
Outcome:
Deficiency cited by the California Department of Public Health: Patients' Rights