Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Midwest Health Care Network (VISN 23)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on November 9, 2011. Also cited in 183 other reports.
Report ID: SPE000000068481, U.S. Department of Veterans Affairs
Reported Entity: VISN 23 Des Moines, IA
Issue:
A Dental claim denial letter was sent to the wrong Veteran. The Veteran Service Organization (VSO) employee reported it to the VBA employee who sent letter and information to the VHA Privacy Officer. The denial letter included the Veterans name, address, date of birth, full SSN and diagnosis. Update: 11/09/11:Veteran A will be sent a letter offering credit protection services.
Outcome:
Staff member was provided direction to double check all mailings to make sure each item is for the addressed patient on the envelope.