Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Southeast Network (VISN 7)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on March 2, 2012. Also cited in 225 other reports.
Report ID: SPE000000072422, U.S. Department of Veterans Affairs
Reported Entity: VISN 07 Birmingham, AL
Issue:
A Program Support Assistant (PSA) Clerk notified the Privacy Officer (PO) that she believes she inadvertently gave an incorrect appointment listing to the wrong patient. The incorrect patient will be notified to confirm receipt. The patient listed on appointment has been notified of this event by PSA Clerk. The information at risk includes the patient's name and appointment information. Update: 03/05/12:The patient will receive a letter of notification.
Outcome:
A notification letter was mailed on March 28, 2012 to the Veteran whose appointment listing was sent to another Veteran. The Administrative Officer of the Unit where the breach occurred will provide training at the next staff meeting to ensure all employees understand the proper procedures for mailing appointment listings. The Administrative Officer will note this training in the minutes and will provide the Privacy Officer a copy of said minutes. The employee will be instructed to re-take the Privacy, HIPAA and Information Security Training and provide the Privacy Officer with a certification of completion.