Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Southwest Health Care Network (VISN 18)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on March 24, 2011. Also cited in 228 other reports.
Report ID: SPE000000059987, U.S. Department of Veterans Affairs
Reported Entity: VISN 18 El Paso, TX
Issue:
Veteran A has filed a complaint with facility Director's office regarding a Prosthetics letter he received with Veteran B's information. His complaint noted that he had received an additional sheet of paper with Veteran B's full name, full address and phone number, and full SSN. Veteran A noted in his letter that copy was being provided to Director's Office and that he had shredded the original copy. Update: 03/25/11:Veteran B will receive a letter offering credit protection services.
Outcome:
Chief for area reviewed safeguards for mail-out, re-trained staff, and put in place double check mechanism prior to any mail out of Prosthetics information. Employee counseled regarding mail-out of confidential data and double checking. Submitted: JWinstead, Privacy officer EPVAHCS