Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Healthcare - VISN 4 (VISN 4)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on January 18, 2012. Also cited in 239 other reports.
Report ID: SPE000000070797, U.S. Department of Veterans Affairs
Reported Entity: VISN 04 Pittsburgh, PA
Issue:
A Community Based Outpatient Clinic (CBOC) contract employee reported that Veteran A received Veteran B's x-ray report in error. The x-ray report was stuck to Veteran A's lab result. Veteran A received Veteran B's name, address, full SSN and diagnosis in error. Update: 01/19/12:Veteran B will be sent a letter offering credit protection services.
Outcome:
The CBOC staff have been reeducated about better QA processes to check each document and verify the correct name before placing in an envelope.The CBOC clinic manager will procure Softwork (fingertip moistener) to assist staff when sorting documents.