Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
SUTTER COAST HOSPITAL
Cited by the California Department of Public Health for a violation of California’s Health and Safety Code relating to medical privacy during an inspection that began on December 20, 2012. Also cited in 58 other reports.
Report ID: 0MP211.01, California Department of Public Health
Reported Entity: SUTTER COAST HOSPITAL
Issue:
Based on interview, clinical record and administrative document review, the facility failed to keep personal health information confidential when Patient 20's personal information was inadvertently redirected to an agency not involved in the patient's care and not authorized to have this information. This failure resulted in a breach of confidentiality and possible unauthorized use of the information.Findings:In an interview, on 12/20/12 at 10:30 a.m., the Privacy Officer stated that, in October of 2012, personal and medical information for Patient 20 was inadvertently redirected to an outside agency not involved in this patient's care. He stated that he first became aware of the breach of confidentiality on 11/01/12 and informed the Department on 11/02/12. The error occurred when hospital staff attached an incorrect fax cover sheet to the documents. He confirmed the information which was sent. Review of administrative documents revealed that the information transmitted included the full medical record which included the child's name, date of birth and medical and treatment information. The incident occurred as a result of human error when the employee attached an incorrect fax cover to the file and failed to verify the correctness before transmitting.
Outcome:
Deficiency cited by the California Department of Public Health: Health & Safety Code 1280