Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Sierra Pacific Network (VISN 21)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on November 28, 2011. Also cited in 141 other reports.
Report ID: SPE000000069084, U.S. Department of Veterans Affairs
Reported Entity: VISN 21 Honolulu, HI
Issue:
Boxed up records were given to UPS to deliver to San Diego office for evaluation of Veteran files for benefits compensation. The package never made it to the destination and wasn't discovered until one of the Veteran's inquired about their case. After researching why it was taking so long, it was discovered the package was never received in VA San Diego office. Update: 11/28/11:The Veteran will be sent a letter offering credit protection services, as their full SSN was in the package lost by UPS.11/29/11:After further review, four Veterans were involved in this incident. All four will be offered credit protection services.
Outcome:
We have initiated an investigative search with UPS for the recovery of these files. Have also sent affected Veterans credit monitoring letters. Request closure of this ticket.