Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
South Central VA Health Care Network (VISN 16)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on February 11, 2013. Also cited in 317 other reports.
Report ID: PSETS0000085631, U.S. Department of Veterans Affairs
Reported Entity: VISN 16 Houston, TX
Issue:
System generated appointment letters dated 1/28/13 were printed duplex with two Veterans appointment letters printing on one page. These were mailed out and four Veterans brought the letters in. Update: 02/19/13:At this point it has only been confirmed that four Veterans are affected by this. They will be sent letters of notificaiton.NOTE: There were a total of 22 Mis-Mailed incidents this reporting period. Because of repetition, the other 21 are not included in this report, but are included in the "Mis-Mailed Incidents" count at the end of this report. In all incidents, Veterans will receive a notification letter and/or credit monitoring will be offered if appropriate.
Outcome:
In order to assure this does not occur in the future the printing process has been changed whereby a back page is no longer added to the print process. The letters will be printed as single documents.