This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.

Desert Pacific Healthcare Network (VISN 22)

VISN 22 San Diego, CA

Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on July 3, 2012. Also cited in 129 other reports.


Report ID: SPE000000077474, U.S. Department of Veterans Affairs

Reported Entity: VISN 22 San Diego, CA

Issue:

Eligibility form letters were being mailed out to Veterans to update their financial information. An automated machine is used to mail the letters and the letter mailed to one Veteran contained the letters for three other Veterans. All of the letters are identical with the exception of the name and address and the "in reply refer to" line which has the first initial and last four of the SSN. The Veteran who recevied the letters in error returned the letters to the facility. Update: 07/03/12:Three Veterans will be sent a general notification letter.

Outcome:

Training has been held with the mailroom staff who operate the sorting machine used for mass mailings to ensure the settings on the machine are set properly prior to running a large batch of mailings.

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