Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Healthcare System (VISN 10)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on April 4, 2013. Also cited in 119 other reports.
Report ID: PSETS0000087585, U.S. Department of Veterans Affairs
Reported Entity: VISN 10 Cincinnati, OH
Issue:
Veteran A was discharged and picked-up his discharge medications, but did not get one item that was refrigerated. The discharge pharmacist noticed this and asked a technician to mail the refrigerated item to Veteran A. The technician instead of picking up Veteran A's medication, picked-up Veteran B's medication and mailed it to Veteran A. When Veteran A received the box in the mail, he opened it and realized it was not his medication. Veteran A hand delivered the box back to pharmacy and pharmacy destroyed the package. Veteran B upon discharge was informed of the mis-mailing and was supplied with a re-fill of medication brought in during discharge. Update: 04/05/13:Veteran B will be sent a notification letter.
Outcome:
Technician was trained on the importance of checking for correct Veteran medication prior to mailing out.