Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
South Central VA Health Care Network (VISN 16)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on October 25, 2011. Also cited in 317 other reports.
Report ID: SPE000000067983, U.S. Department of Veterans Affairs
Reported Entity: VISN 16 Shreveport, LA
Issue:
On 10/21/11, the patient advocate received a phone call from an individual that stated they had received a 19 page fax containing health information of a Veteran. The individual also contacted the Veteran. The Veteran asked the caller to shred the information. The phone number from which the information was faxed was identified and efforts have been made to contact that employee. A review of the patient records indicates that the information should have been faxed to a home health agency. Facility staff will continue to try to contact the employee to insure that information gets faxed to correct location and to interview the employee about the incident. Update: 10/25/11:The Veteran will be sent a letter offering credit protection services due to full name, and full SSN being exposed.
Outcome:
Staff were educated on the need to verify fax number with intended receiver and to validate receipt with a follow-up telephone call.