Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Phoenix VA Health Care System
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on August 7, 2013. Also cited in 102 other reports.
Report ID: PSETS0000093084, U.S. Department of Veterans Affairs
Reported Entity: PHOENIX AZ - 644
Issue:
Today, 08/07/13, Pharmacy supervisor reports that Veteran B and Veteran A called him to report that Veteran B received two of Veteran As medications. Veteran B was not expecting medications so he did not open medications packages delivered to him and called the Pharmacy. Veteran B did not receive medications as expected, went to his Community based Outpatient Clinic (CBOC) appointment where he received information causing him to call Pharmacy. Pharmacy identified an address and phone change made in another department on 06/21/13. Prior incorrect address changes noted in privacy events, same staff, were provided by VBA, overriding facility address. Pharmacy corrected Veteran As address and sent mailer to retrieve medications. Medications are not technically controlled substances. Veteran A was supplied with newly refilled medications. Recovery of medications in progress. Data exposure to be validated upon receipt. Additional notification and investigation, pending.
Outcome:
08/08/13: Veteran A will receive a HIPAA letter of notification.