Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Southeast Network (VISN 7)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on May 10, 2011. Also cited in 225 other reports.
Report ID: SPE000000062271, U.S. Department of Veterans Affairs
Reported Entity: VISN 07 Columbia, SC
Issue:
Veteran A received a prescription package by UPS which contained a narcotic that was intended for Veteran B. Both Veterans have the same first and last name. The Pharmacist mislabeled the package with the Veteran A's name and address. Veteran A's wife contacted the narcotic Pharmacist. She signed for the package on 4/7/2011, but did not notice that the middle initial printed on the label of the bottle was different. The Pharmacist apologized for the error, and the wife was very appreciative. According to the Veterans wife, no medication was consumed. The Pharmacist contacted Veteran B and explained the situation. The correct medication was forwarded by UPS to Veteran B. Veteran B was very appreciative and thanked the Pharmacist for a job well done. The medication was returned to the Dorn VA Pharmacy on 4/21/2011. This incident was documented in CPRS on 4/7/2011, and not reported to the PO. This incident is being reported to the Patient Safety Team. Update: 05/10/11:Veteran B will be sent a notification letter, due to his name and medication being disclosed.
Outcome:
Corrective Action: Staff is being re-educated on the need to safeguard patient information.