Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Northwest Network (VISN 20)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on February 23, 2011. Also cited in 208 other reports.
Report ID: SPE000000058702, U.S. Department of Veterans Affairs
Reported Entity: VISN 20 Boise, ID
Issue:
Appt letters were printed on 2-11-2011 and on 2-17-2011 the envelope to return to VA was postmarked 2-17-2011. Veteran returned the 3 additional letters to the clinic team. I was then notified. We have had problems in the past with the mail sorter stuffing more than one letter into an envelope. Update: 02/24/11:Due to PHI being exposed Three (3) Veterans will receive a notification letter.
Outcome:
Mail Sorter Machine puts more than one letter into an envelope. The Chief of HIMS had already contacted the agency to repair the machine and the Chief is in the process of getting a contract to get new equipment. Notification letters were sent on 2-24-2011.