Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Tennessee Valley Healthcare System
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on March 5, 2015. Also cited in 104 other reports.
Report ID: PSETS0000116271, U.S. Department of Veterans Affairs
Reported Entity: NASHVILLE TN - 626
Issue:
On February 23, 2015, Veteran A telephonically requested from Pharmacy Service that his medications be sent via UPS to his work address. On March 2, 2015, Veteran B, who has a similar name, called the Pharmacy to inquire about the status of his medications that were being mailed. Upon Pharmacy Service checking UPS tracking, it was then found by Pharmacy Service that they inadvertently mailed the package of medication of Veteran B to Veteran A. Veteran Bs information that was disclosed on the medication package included his Full name, address, and the type of medication. Veteran A has been contacted by Pharmacy Service to arrange the return of the medications.
Outcome:
03/05/15: The Incident Resolution Service Team has determined that Patient B will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.