Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Rocky Mountain Network (VISN 19)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on March 20, 2012. Also cited in 133 other reports.
Report ID: SPE000000073134, U.S. Department of Veterans Affairs
Reported Entity: VISN 19 Grand Junction, CO
Issue:
Employee A reported that while reviewing lab results with Patient A via telehealth, the patient stated that the printout he had received from the clinic staff was that of Patient B. The printout was returned to clinic staff and Employee A reported the event to the Telehealth Clinic Coordinator. Update: 03/20/12:Patient B will be sent a letter offering credit protection services due to full name and full SSN being disclosed.
Outcome:
Investigation completed by the Privacy Officer. It was determined that a VA employee had carelessly provided the wrong documents to the patient. The documents were returned to VA custody after a very brief time in the patient's possession while he was participating in a telehealth appointment at a CBOC. The document were never removed from the property. The employee will receive additional training and a recommendation for sanctions had been provided to the supervisor.