Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Sierra Pacific Network (VISN 21)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on April 2, 2012. Also cited in 141 other reports.
Report ID: SPE000000073596, U.S. Department of Veterans Affairs
Reported Entity: VISN 21 Manila, PI
Issue:
A letter of authority (LOA) was sent to the wrong address. The envelope had Patient A's name but the address belonged to Patient B. Update: 04/03/12:Patient A will be sent a HIPAA notification letter, as his medical information was disclosed.04/18/12:This was not reported to HHS as this happened in the Philippines.
Outcome:
Action plans:1. IRM will create a database similar to the mailing labels database where in the clerk enters the patient's name and his address on record is seen. FB clerk will copy/paste this information into the automated letter envelope. In this way there is no need to type anything on the automated letter envelope.Target date: April 23, 20122. mailroom clerks will not mail documents which have a different address on the mailing label database without notifying the sender of the discrepancy.Target date: ASAP3. clerks will double check patient's name with address on record before sending document to mailroom Target date: ASAP