This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.

VA Sunshine Healthcare Network (VISN 8)

VISN 08 Orlando, FL

Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on April 18, 2012. Also cited in 369 other reports.


Report ID: SPE000000074330, U.S. Department of Veterans Affairs

Reported Entity: VISN 08 Orlando, FL

Issue:

Veteran A was inadvertently handed Veteran B's appointmernt list during a routine visit. Veteran A returned the appointment list two days later to the Community Based Outpatient Clinic (CBOC) from where he originally received it. The list contained Veteran B's full name and full SSN, including 9 future appointments. Veteran A didn't notice the error until well after his arrival at home. The list was recovered two days later. We are checking to ascertain who was on duty who may have given Veteran A the wrong listing. Update: 04/19/12:Veteran B will be sent a letter offering credit protection services.

Outcome:

Clerk has been verbally counseled on importance of patient safety and security. Supervisor has also examined the process he uses to verify patient identity.

Related Reports:

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