Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Southwest Health Care Network (VISN 18)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on November 15, 2011. Also cited in 228 other reports.
Report ID: SPE000000068687, U.S. Department of Veterans Affairs
Reported Entity: VISN 18 Phoenix, AZ
Issue:
A Pharmacy Supervisor reports a Privacy Incident in which Veteran A received a controlled substance prescription and prescription education materials intended for Veteran B from the Pharmacy. The Error was discovered when Veteran B reported to the Pharmacy dispensing window to pick up prescription. Veteran B's prescription was reprocessed and dispensed. A phone message was left for Veteran A to contact the dispensing pharmacist as soon as possible. Investigation and notifications to ensue. Update: 11/16/11:Veteran B will be sent a notification letter due to PHI being disclosed.
Outcome:
Retrieval of medications achieved by Supervisor's actions with Veteran cooperation. Veteran destroyed other documents received in error. Counseling and re-education regarding dispensing protocols performed by Pharmacy supervisor. Report of Contact written by staff received by PO.