This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.

Veterans In Partnership (VISN 11)

VISN 11 Detroit, MI

Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on May 22, 2012. Also cited in 213 other reports.


Report ID: SPE000000075864, U.S. Department of Veterans Affairs

Reported Entity: VISN 11 Detroit, MI

Issue:

Patient A received Patient B's appointment notification letter which contained Patient B's full name, social security number, address and appointment dates. Patient A shredded the information and notified Employee A who was on duty. Update: 05/23/12:Veteran B will be sent a letter offering credit protection services.

Outcome:

Section Chief and Supervisor of appropriate unit notified of mishandling of mail and written response received on 5-22-12 that re-training will be conducted with all staff handling mail to Veterans to ensure that all letters are double checked and matched with envelopes to ensure correctness , i.e. prior to envelopes being sealed and mailed. CM letter completed, mailed to Veteran and redacted copy uploaded to attachments.

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