Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA New England Healthcare System (VISN 1)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on January 31, 2013. Also cited in 204 other reports.
Report ID: PSETS0000085293, U.S. Department of Veterans Affairs
Reported Entity: VISN 01 Manchester, NH
Issue:
A provider informed the Privacy Officer (PO) that a form that he completed for a Veteran had disappeared. He had hand carried it to the Release of Information (ROI) department and they were not there, so he left it with the Eligibility Supervisor. She handed it to one of the clerical staff. Neither the Supervisor nor the clerk can find the paperwork. The Veteran was asked to bring in another form so the provider can fill it out. The PO is trying to reach the Veteran to get more information on what exactly patient information was on the form. It did include the name, date of birth and full SSN. Update: 02/04/13:The form contained the Veteran's full name, SSN and address. The Veteran will be sent a letter offering credit protection services.
Outcome:
A new process was put in place so that this issue will not happen again.