Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Sierra Pacific Network (VISN 21)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on January 4, 2012. Also cited in 141 other reports.
Report ID: SPE000000070329, U.S. Department of Veterans Affairs
Reported Entity: VISN 21 Martinez, CA
Issue:
A patient, who is also an employee, states that he requested his medical records to be released to his non-VA health care provider on 10/25/11. He also reports that his non-VA health care provider never received his medical records that were sent on 10/25/11. The Privacy Officer (PO) contacted the provider's office on three different occasions but could not get a confirmation on whether the provider did or did not receive the medical records. Update: 01/09/12:The provider was on extended leave and the PO has been unable to speak to him to discuss the missing medical record.01/10/12:The PO confirmed with the non-va medical office that they are unable to account for the records that our facility sent in October 2011. Therefore the VA will err on side of caution and send the Veteran a letter offering credit protection services.
Outcome:
The missing information was transmitted through the US Mail System and was not caused by fault of our staff.