Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Heartland Network (VISN 15)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on June 21, 2011. Also cited in 149 other reports.
Report ID: SPE000000063950, U.S. Department of Veterans Affairs
Reported Entity: VISN 15 Columbia, MO
Issue:
A VA employee gave Veteran A's travel voucher to Veteran B. The travel voucher was not accepted at the Travel Office and Veteran B was sent back to clinic where he received the wrong voucher. Incident occurred on 04/19/11, and was not reported to the supervisor until 06/02/11. The supervisor contacted the Privacy Officer (PO) on 06/20/11. Update: 06/22/11:Veteran A will be sent a letter offering credit protection services, due to full and and full SSN being disclosed.
Outcome:
Redacted credit monitoring letter attached. Appropriate disciplinary action taken. PO provided training to staff of this service line. Employee re-educated by supervisor and PO