This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.

Veterans In Partnership (VISN 11)

VISN 11 Detroit, MI

Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on April 11, 2013. Also cited in 213 other reports.


Report ID: PSETS0000087794, U.S. Department of Veterans Affairs

Reported Entity: VISN 11 Detroit, MI

Issue:

A Fiscal clerk mis-faxed a credit card application which contained personally identifiable information (PII). The application has not been retrieved nor has it been returned from the location to which it was faxed in error. Update: 04/13/13:The Fiscal clerk located the fax confirmation but is unable to determine where the documents were faxed to outside of the VA and out of VA control. The documents contained the employee's full name, full SSN, DOB, home address and other information on the application for a government travel card. The employee is understandably upset as the location of her information has not been determined. The information remains out of VA control and no response has been received from the location to which the personally identifiable information (PII) was faxed in error.

Outcome:

Staff must verify fax numbers and recipient prior to sending faxes, make sure all faxes contain the appropriate verbiage which includes return instructions and contact telephone numbers. And eliminating their prior practice of not using a fax cover sheet as "required" by US Bank.

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