Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Healthcare - VISN 4 (VISN 4)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on October 19, 2011. Also cited in 239 other reports.
Report ID: SPE000000067811, U.S. Department of Veterans Affairs
Reported Entity: VISN 04 Pittsburgh, PA
Issue:
The Community Based outpatient Clinic (CBOC) Administrator reported that Veteran A called and indicated that he had been given an appointment list for Veteran B. Veteran A stated that he would send it back to the CBOC and asked for a copy of his own appointment list. Veteran B's appointment list was out of VA control between 24-48 hours. Update: 10/19/11:Due to full SSN being exposed, Veteran B will be sent a letter offering credit protection services.NOTE: There were a total of 18 Mis-Handling incidents this reporting period. Because of repetition, the other 17 are not included in this report, but are included in the "Mis-Handling Incidents" count at the end of this report. In all incidents, Veterans will receive a notification letter and/or credit monitoring will be offered if appropriate.
Outcome:
The credit protection letter was sent. Staff will be re-educated about better quality assurance at the next staff meeting.