Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Great Lakes Health Care System (VISN 12)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on September 19, 2012. Also cited in 130 other reports.
Report ID: SPE000000080309, U.S. Department of Veterans Affairs
Reported Entity: VISN 12 North Chicago, IL
Issue:
A military dependent received a one page document containing medical information on an active duty member. the information on the active duty member included the name, full SSN and diagnosis. Update: 09/19/12:A military dependent requested her records from Release of Information (ROI). She did not view them until sometime later. When she did, she found one page of a consultation report on an active duty member mixed in with her documents. She brought the document in and reported it.When a request for records comes to the ROI Unit, the clerks have to print the documents from both CPRS and AHLTA. CPRS queues the documents. AHLTA does not. This means that if CPRS is printing and another clerk prints documents from AHLTA, the AHLTA print could get printed in the CPRS document batch. Before releasing the documents to the requester, the ROI clerks have to look through the documents to make sure an AHLTA print job is not included. This one page document was missed.The ROI clerks have been assigned specific printers to print to, in an effort to avoid this from happening in the future. 09/20/12:The active duty member will receive a letter offering credit protection services.
Outcome:
Employees educated and policies have been changed.