This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.

Phoenix VA Health Care System

PHOENIX AZ - 644

Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on August 2, 2013. Also cited in 102 other reports.


Report ID: PSETS0000092885, U.S. Department of Veterans Affairs

Reported Entity: PHOENIX AZ - 644

Issue:

Veteran B received medications intended for Veteran A from outpatient pharmacy pick-up window. Veteran B realized error at home and reported to pharmacy by phone. Pharmacy sent Veteran B a pre-paid return envelope and recovery is expected early next week. Replacement medications were dispensed to Veteran A. Preliminary investigation suggests root cause was incorrect reconciliation of medication to identify of patient picking up. Further investigation and notification to ensue.

Outcome:

08/02/13: Veteran A will be sent a notification letter.

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