Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Sierra Pacific Network (VISN 21)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on November 5, 2012. Also cited in 141 other reports.
Report ID: PSETS0000082017, U.S. Department of Veterans Affairs
Reported Entity: VISN 21 Palo Alto, CA
Issue:
Three Veterans discharge summary were inadvertently sent to three email groups thru MyHealtheVet secured messaging. The sender intended to send the PHI to three providers not knowing that other Veterans were recipients of the group email. Update: 11/06/12:Due to Veterans information full SSN and medical information being exposed to wrong parties, Three (3) Veterans will be sent letters offering credit protection services.
Outcome:
MyHealtheVet (MHV) help desk unable to assist in recalling unopened/unread emails within the distribution groups. A second email was sent urging recipients to delete the first email sent in error. VAPAHCS is in the process of reviewing our distribution group process for appropriate actions. Facility MHV Coordinator will continue to train secure messaging users. Case closed.