Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Southeast Network (VISN 7)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on June 4, 2012. Also cited in 225 other reports.
Report ID: SPE000000076325, U.S. Department of Veterans Affairs
Reported Entity: VISN 07 Montgomery, AL
Issue:
Veteran A called the Central Alabama Veterans Health Care System (CAVHCS) and the Veterans Integrated Service Network (VISN) to report he received a letter in the mail containing Veteran B's name and SSN. The Privacy Officer (PO) has contacted Veteran A to retrieve the mismailed letter. Update: 06/05/12:Veteran B will be sent a letter offering credit protection services.NOTE: There were a total of 104 Mis-Mailed incidents this reporting period. Because of repetition, the other 103 are not included in this report, but are included in the "Mis-Mailed Incidents" count at the end of this report. In all incidents, Veterans will receive a notification letter and/or credit monitoring will be offered if appropriate.
Outcome:
The employee was retrained on the importance of double-checking documents to ensure the correct patient information is present before mailing the documents. If needed, the employee can use a brief checklist to ensure accuracy.