Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Healthcare - VISN 4 (VISN 4)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on October 31, 2011. Also cited in 239 other reports.
Report ID: SPE000000068163, U.S. Department of Veterans Affairs
Reported Entity: VISN 04 Butler, PA
Issue:
Veteran A received two radiology appointment letters in the mail. One letter was correctly addressed to him and the other letter was for Veteran B. The letter contained Veteran B's full name, last four digits of the social security number, date of birth, and address. Veteran A shredded the information and also called the supervisor of clinical services to inform him of the incident. Update: 10/31/11:Veteran B will be sent a letter offering credit protection services.NOTE: There were a total of 91 Mis-Mailed incidents this reporting period. Because of repetition, the other 90 are not included in this report, but are included in the "Mis-Mailed Incidents" count at the end of this report. In all incidents, Veterans will receive a notification letter and/or credit monitoring will be offered if appropriate.
Outcome:
The supervisor of the area reminded staff to make sure the correct information is put in the correct envelopes.