Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Mid South Healthcare Network (VISN 9)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on December 23, 2011. Also cited in 328 other reports.
Report ID: SPE000000069989, U.S. Department of Veterans Affairs
Reported Entity: VISN 09 Nashville, TN
Issue:
On 03/21/11, a VA Provider created a Primary Care Progress Note during a scheduled visit for Veteran A, however the Progress Note was entered into the wrong CPRS Record of Veteran B. This entry error was not noticed until Veteran B obtained a copy of his medical records on 09/15/11 and in those copies was the progress note dated 03/21/11, belonging to Veteran A. Veteran B never notified anyone of this until meeting with his Provider on 12/22/11. On 12/23/11, the Privacy Officer was notified of this incident. Privacy Officer has verified through Release of Information the release of the 03/21/11 progress note. The progress note included Veteran B's name, date of birth, full SSN and protected health information (PHI) Update: 12/23/11:Veteran B will receive a letterr offrering credit protection services.
Outcome:
CM Letter was mailed to the affected Veteran on 1/4/12. Privacy Officer has made arrangement with the other Veteran to return to document in question on his next visit to the VA. Privacy Officer spoke with the Provider who entered the note on the wrong Veteran and provided education concerning entering information in the correct CPRS record and the CPRS note has been retracted from the incorrect record.