Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Sunshine Healthcare Network (VISN 8)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on July 9, 2012. Also cited in 369 other reports.
Report ID: SPE000000077620, U.S. Department of Veterans Affairs
Reported Entity: VISN 08 Orlando, FL
Issue:
An Appointment clerk handed Veteran A's appointment list to Veteran B. Veteran B discovered the error after arriving home and notified Telecare, who in turn corrected the appointments and urged the Veteran to return the appointment list for Veteran A. Veteran B mailed the list to the Privacy Officer. The Service Chief has been notified of the error and is checking for causal factors. Update: 07/09/12:Veteran A will be sent a letter offering credit protection services.NOTE: There were a total of 18 Mis-Handling incidents this reporting period. Because of repetition, the other 17 are not included in this report, but are included in the "Mis-Handling Incidents" count at the end of this report. In all incidents, Veterans will receive a notification letter and/or credit monitoring will be offered if appropriate.
Outcome:
The clerk involved has been counseled to carefully cross-check all correspondence handed to patients. The appointment list was returned to the Privacy Officer.