Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA New England Healthcare System (VISN 1)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on September 11, 2012. Also cited in 204 other reports.
Report ID: SPE000000080005, U.S. Department of Veterans Affairs
Reported Entity: VISN 01 Boston, MA
Issue:
Veteran A telephoned the Medical Records Department to report that he received information on Veteran B along with his own medical information. Veteran A reported to the employee on the telephone that he has mailed Veteran B's information back to the Medical Records section. The Privacy Officer (PO) is completing a fact finding and has not yet determined what information has been disclosed inappropriately. Update: 09/17/12:The Privacy Officer is waiting on the information to be returned. When it is, there will be a determination if any notification needs to be sent to Veteran B.09/24/12:Confidential medical diagnosis along with other sensitive information and identifiers, including the SSN were mailed to the wrong Veteran. The Veteran affected will be offered credit protection services.
Outcome:
Responsible employee counseled by PO and required to re-complete Privacy and Information Security Training. This has been reported to the Chief of Labor Relations and supervisor for any further disciplinary action. Credit monitoring letter completed.