Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Veterans In Partnership (VISN 11)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on August 18, 2011. Also cited in 213 other reports.
Report ID: SPE000000065911, U.S. Department of Veterans Affairs
Reported Entity: VISN 11 Detroit, MI
Issue:
The Privacy Officer received a message to call a Veteran. Upon contact, Veteran A explained that he requested a copy of the medical record on a CD. Veteran A received the CD of Veteran B which contained medical documents, including Veteran B's SSN. Veteran A will return the CD when he comes back to the hospital on Tuesday, August 25, 2011 as he is unable to return immediately. Veteran A has expressed concern that the CD he requested is now in someone else's hands, and feels he should be given credit monitoring.PO is requesting that both Veteran A and Veteran B receive credit monitoring as the location of Veteran A's CD is unknown at this time and Veteran A is in possession of Veteran B's information. Update: 08/18/11:Veteran B will be sent a letter offering credit protection services.
Outcome:
Supervisor is conducting additional training for employee who mis-mailed the documents. Additionally, employee is going to receive written counseling due to this breach. Redacted credit monitoring letter attached.