Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Great Lakes Health Care System (VISN 12)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on March 11, 2013. Also cited in 130 other reports.
Report ID: PSETS0000086624, U.S. Department of Veterans Affairs
Reported Entity: VISN 12 Madison, WI
Issue:
Veteran A notified us that he had received a medication information card in the mail for Veteran B in addition to his own. The card included Veteran B's name, partial SSN and protected health information (PHI). Update: 03/12/13:Veteran B will be sent a notification letter.NOTE: There were a total of # Mis-Mailed incidents this reporting period. Because of repetition, the other # are not included in this report, but are included in the "Mis-Mailed Incidents" count at the end of this report. In all incidents, Veterans will receive a notification letter and/or credit monitoring will be offered if appropriate.
Outcome:
Re-training has been provided to staff concerning the importance of verifying all patient data is for the correct Veteran before mailing it/handing it to a Veteran. Correct process for notifying Veteran and Privacy Officer/ISO was also communicated.