Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Southeast Network (VISN 7)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on September 20, 2011. Also cited in 225 other reports.
Report ID: SPE000000066960, U.S. Department of Veterans Affairs
Reported Entity: VISN 07 Augusta, GA
Issue:
Veteran A contacted the Patient Advocate to report that he had received another Veteran B's appointment letter in the mail. The letter contained Veteran B's Full name, last four (4), mailing address, and appointment date/time and location. Veteran A has agreed to return the information to the facility on September 23rd. Update: 09/20/11:Veteran B will be sent a notification letter due to PHI being disclosed.
Outcome:
Document returned to the facility; Process for printing/mailing of appointment letters to be evaluated with the service line. Issue addressed with staff in order to increase awareness with handling the information. We are also evaluating the current process.