This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.

VA Sunshine Healthcare Network (VISN 8)

VISN 08 Orlando, FL

Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on January 31, 2013. Also cited in 369 other reports.


Report ID: PSETS0000085316, U.S. Department of Veterans Affairs

Reported Entity: VISN 08 Orlando, FL

Issue:

Veteran A presented to local community-based outpatient clinic (CBOC) and stated that approx. one month ago while at the main clinic, he was given Veteran B's appointment list by mistake, which he didn't discover until he went for what he thought was his next appointment, on 1/30/13. He was subsequently told he didn't have an appointment, but didn't connect that fact until he examined the name at the top of the listing and discovered it belonged to Veteran B. His next appointment was today, 1/31/13, whereupon he informed the clerk of the error, who in turn relayed to the Privacy Officer. The list contained Veteran B's full name, last four SSN, and nine future appointments, with clinic names (i.e. cardio, GI procedure, podiatry, etc.). We are now attempting to trace where this error occurred. The appointment list was recovered. Update: 01/31/13:Veteran B will be sent a HIPAA notification letter.

Outcome:

Event will be briefed at next staff meeting to enhance clerks overall awareness.

Related Reports:

Do you believe your privacy has been violated? Here’s what you can do: